Hubble Connected Anmeldelser 

Very disappointed. The monitor goes offline multiple times a week even though it’s plugged in, has WiFi and current software. I hate having gaps in coverage of my baby’s night. I used the sound function and it was stuck on for a day until I unplugged it. Then it wouldn’t turn back on for a month. I expected way more for the price I paid.

Constantly goes off line and there is ABSOLUTELY NO Customer service! Complete garbage!

The entire camera and monitoring system I am obsessed with the picture is beyond clear.. Only issue is in having trouble connecting Hubble connected accessories to each other and the camera. Will be reaching out to customer service otherwise I am OBSESSED with products and Brand

This is by far the most frustrating baby monitor I’ve ever used. The app is clunky, not intuitive, and half the time it just doesn’t work at all. When it does connect, the video quality is awful — grainy and blurry, which completely defeats the purpose of having a monitor for peace of mind.

It constantly struggles to connect to Wi-Fi, even when every other device in my home works fine. On top of that, when the charging cord stopped working, replacing it turned into a nightmare. Customer service was slow, unhelpful, and after weeks of back-and-forth, their “solution” was for me to send money via PayPal — which I found unprofessional and untrustworthy.

This product is overpriced for what you get, unreliable, and backed by poor support. I wish I had read more honest reviews before buying. Save yourself the headache and choose a different monitor.

The app itself could use a little TLC when it comes to accessing the lullabies and other features displayed.

It took me forever to fully get it connected and then when I did get it connected I didn't get no picture through the little monitor itself and when you unplug it it you have to reconnect it I didn't like the fact that you have to reconnect it every time when it should just stay connected

Terrible , unreliable , forcing you to pay for the app and it hardly ever works

The monitor volume is way too low even when turned up all the way. It’s constantly going offline (all other devices in house stay connected so WiFi not the issue), app always says camera is offline even when I can see perfectly fine on the base, and camera constantly making noises. Worst monitor I have ever had especially for the price and I have 3 kids and have used many monitors.

DO NOT BUY DO NOT BUY DO NOT BUY. Cameras have to constantly be reset, usially multiple times a day. Notifications barely work for motion and sound, but you better believe you'll recieve a dozen push notifications to buy premium every day. Pan/tilt feature does NOT work. Threw mine in the trash and bought a different brand.

Infuriatingly poor produduct. The hand held monitor has a range of about 5m before it loses signal so one is forced to use ones phone as a monitor. The camera disconnects continuously even though it's on. Customer support is non-existent. Avoid avoid avoid.

After 6 months, the monitor for my camera stopped working. That's fine, we connected the app. But then the camera keeps dropping the connection to the WiFi. This is for a subscription that costs $100 a year.

Okay whatever, we already paid the subscription. But then the camera stops working altogether. So we reset the camera but it connected to the wrong account. It over went trial and then charged me another $100 a year. So now we have 2 hubbleclub accounts.

Customer service basically said "too bad, you let the trial lapse to subscription."

We have now paid 200 dollars a year for what basically amounts to a webcam with a spotty connection.

Stay far away from Hubbleclub Connect.

Our Hubble Nursery Pal Cloud Touch monitor died 15 months after first use, just after the warranty expired. The screen shuts off silently, even when plugged in — no alert, no warning — which means you think your baby is being monitored when they’re not. That’s not just frustrating — it’s dangerous.

I contacted Hubble support. No reply. No phone number, no live chat, no nothing. Just silence. And the Hubble app? Completely useless as a backup. You can’t view both cameras at the same time, and it won’t even switch feeds automatically if one kid is crying. So now I’m stuck without a working monitor, relying on a broken app and a company that clearly doesn’t care.

This is a high-priced baby safety product that failed in barely over a year with zero accountability. I’ve since found dozens of other parents with the same experience. Hubble is knowingly selling unreliable hardware and ghosting their customers. This brand should not be trusted — avoid them at all costs.

Awful product. Really unreliable. Constantly says the camera is offline when it isn’t, and to turn it on and off again, even after doing this it doesn’t work. Provides no peace of mind whatsoever and is a genuinely unsafe product marketed at vulnerable anxious parents.

I love this camera for the most part it doesn’t always record when there’s motion. But wondering if it’s got something to do with me not being a premium user !

I am an app designer. This app is one of the worst I have ever seen, it unsyncs every few days for no reason at all. The monitor that comes with the camera is garbage so you're just SOL until you can take the hour needed to recync the app for another 4 days. I hate it so much.

The camera keeps disconnecting. It gives a high temperature warning even though the room is 24°C. The camera overheats on its own and loses connection.

This camera is very nice and helps us have reassurance that our baby will be safe when we leave the room to do other things. I really like the night light and the lullaby features. We are able to watch and get notified and talk back from both our smartphone devices. Best camera you could get for a great price.

Monitor has randomly broken. Won’t turn on anymore it’s only 10 months old. I have to use my phone to see my baby which is inconvenient.

It is very common that when I want to see my baby on my cell phone's camera it tells me that the camera is offline and that the camera may be off but it is not. The camera is connected and on the monitor it works but on my cell phone it does not. I have already uninstalled the application and reinstalled it and the problem continues.

This device is very ignorant and the app as well.