Hotradiators Anmeldelser 

176
•
TrustScore 4.5 ud af 5

4,7

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

as well as the great prices, what really stood out was the outstanding customer service post order. Jack was just amazing and the communication was fantastic. Thank you Jack.

Bedømt til 5 ud af 5 stjerner

Very good, radiators were delivered very quickly and with no damage at all. Very competitive prices as well.

Bedømt til 5 ud af 5 stjerner

I’ve recently purchased 3 radiators and am now in the process of fitting them, I hadn’t heard about the delivery of one of them but after a quick call to customer services the very helpful Charmaine... Se mere

Bedømt til 5 ud af 5 stjerner

when I contacted the company, their sales team cared for the outcome I wanted, more than the sale. Refreshing,

Virksomhedsoplysninger


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

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4,7

Alle anmeldelser

(176)

165 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great Service

Arranged delivery for the Friday, but turned up early on the Monday when no one was there. Not ideal, but Jack sorted it, and rang exactly when he said he would. Brilliant service, would definitely buy from here again

17. april 2026
Bedømt til 1 ud af 5 stjerner

The delivery progress and tracking are…

The delivery progress and tracking are inaccurate. Terrible delivery service and time,,, iv not yet recieved the item so can't comment on the item it self...
..... still no further upward with delivery neither hot radiators or delivery service no what's happening... hot radiator what 1 to 2 days for a response from dispatcher/delivery...

29. april 2026
Bedømt til 1 ud af 5 stjerner

Communication, customer service poor, goods also poor.

We ordered from this company as we thought the price was reasonable and the delivery times suited.
However when the goods arrived most were damaged. To ensure the property had some heat we reordered one of the radiators again (as delivery is quick) in the hope of refunding or replacing the damaged goods.
We contacted this company in March but was ignored, contacting them again recently in April .. We requested refund for the radiator we reordered and replacements for the others that were damaged to be told they will not send out replacements until they receive the damaged radiators, delaying the works which is for an air BnB so timescales are important, like they do not trust us, despite us sending pictures of all the damaged radiators.
The only refund we have asked for is for one radiator we reordered due to the first one being too damaged to even try and fit. The others are all heavily marked.
Now we are expected to carry the cost and time of repackaging them all for collection and then they will send out replacements once they have "inspected" them. I find this insulting as we are not trying to get something for nothing, we just want the quality radiators they advertise that aren't bashed around.
I have emailed again for advice but they are ignoring me again so I decided to write this review out of frustration.
I am sure this is a one off and the company has many positive feedback I am only sorry this experience has led me to write this review.

29. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful

Awful! Do not use! Good price and good delivery yes, but no good if the rads are useless, all four radiators were damaged or faulty and the after sales service is non existent, they just blanked me. My guess is that they are seconds and that’s why they are cheap, I ended up taking mine to the scrap metal yard to try and recoup some of my money, I am a contractor and install hundreds of radiators and regret ever giving this company my money, the old mantra is true, buy cheap buy twice, I will stick to Best Heating from now on.

29. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Happy with the product

Happy with the product, how ever a little annoyed with original advertisement which did not state that a fitting kit was included in the price ?, so ordered a fitting kit,as in the extras list ?, which now has to be returned, which could have been avoided.
John Garrett.

21. april 2026
Bedømt til 5 ud af 5 stjerner

Top marks all over

Top marks for practically each and every aspect. A friendly website so the order was easy to place (I am home owner. Not a professional). Competitive pricing. Super quick delivery, next day in my case with no delivery charge. Radiators look superb. Exactly as pictured and described. They heat up nicely. So far I cannot find a fault with anything though I know it's still early days.

13. april 2026
Bedømt til 4 ud af 5 stjerner

The radiator looks great

The radiator looks great. Very satisfied with the ordering process and the price.
Only downside is mark is because of the lack of communication during the delivery process, order was confirmed and then next thing we knew it was being delivered with nothing communication in between.

11. april 2026
Bedømt til 5 ud af 5 stjerner

5 star ⭐️

Great experience with these guys up to now. Order 14 radiators. Delivery guys ok. But a two hour window would be great as people aren’t in all day

14. april 2026
Bedømt til 1 ud af 5 stjerner

Builder said mismeasure meant he…

Builder said mismeasure meant he couldn't fit it. Couldn't contact them for return!!!

31. marts 2026
Hotradiators-logo

Besvarelse fra Hotradiators

Good Afternoon David.

Thank you for your review.

I am sorry to hear you were not happy with your experience.

I have looked into your order and I can see you messaged us 04/04 and we responded 06/04 with details on how to send your order back.

We do aim to reply back within 24 hours how in this occasion we sadly missed this deadline.

Please accept our sincerest apologies for not replying sooner.

Kind regards,

- HotRadiators

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