Hotradiators Anmeldelser 

176
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

as well as the great prices, what really stood out was the outstanding customer service post order. Jack was just amazing and the communication was fantastic. Thank you Jack.

Bedømt til 5 ud af 5 stjerner

Very good, radiators were delivered very quickly and with no damage at all. Very competitive prices as well.

Bedømt til 5 ud af 5 stjerner

I’ve recently purchased 3 radiators and am now in the process of fitting them, I hadn’t heard about the delivery of one of them but after a quick call to customer services the very helpful Charmaine... Se mere

Bedømt til 5 ud af 5 stjerner

when I contacted the company, their sales team cared for the outcome I wanted, more than the sale. Refreshing,

Virksomhedsoplysninger


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

176 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(176)

165 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

UPDATED: Had a big chip out the side at the bottom.

Purchased a large upright radiator but once it had been plumbed in we discovered a large chip out of the rad on the bottom left side. Contacted support who were happy to work with me. Was offered a replacement or a partial refund. As the radiator was already installed i decided on an £80 partial refund.

29. januar 2026
Bedømt til 5 ud af 5 stjerner

Amazing company

Amazing service. Ordered with ease and arrived sooner than I thought it would.
I would definitely order again with this company, thank you.

16. februar 2026
Bedømt til 4 ud af 5 stjerner

Good products at a good price

Good products at a good price. Only downside, delivery company informed me on delivery that they were only providing a curb side delivery , therefore refused to help carry products to front door. This wasn’t good when receiving a 75kg product, in the rain. They were prepared to leave order on a pallet, on the road.

25. januar 2026
Bedømt til 1 ud af 5 stjerner

Damaged in transit.

The 2 radiators turned up in poor condition, the boxes were ripped in numerous places, all 4 corners on each box were damaged, someone had clearly walked on the boxes in the van as there was footprints all over them. The radiators had been damaged in transit, both had chips in them. I was offered £20 by customer services as a partial refund, i refused and asked for 2 replacements to be sent. Replacement radiators were sent the same day but they never arrived, wasting my time as i waited in 2 days for them, the radiators were at the depot approx 6 miles from where i live. The damaged radiators had to be fitted due to plumber booked in and paid for and a new wood floor getting laid the day after. Ive had to buy a touch up paint to fill the 2 chips that are visible. After numerous calls with customer service I was offered a partial refund of £80 which i accepted just to bring the matter to an end, I'd had enough by that point.

8. februar 2026
Hotradiators-logo

Besvarelse fra Hotradiators

Good Afternoon Charles.

Thank for your review.

I am sorry for your experience.

We will investigate this with the courier to establish why your items were delivered in this condition as both deliveries were made by the same courier.

Please be rest assured that when we dispatch items they leave us in perfect condition.

The reason you were offered a partial refund was due to you being on a limited time scale for us to send replacements. We do advise not to book plumbers until you have received the good and checked them over.

Please accept our apologies that you were not satisfied with your experience.

Kind regards,

- Bathroom Takeaway

Bedømt til 4 ud af 5 stjerner

Customer exp

✅️ Great pricing and solid products.
✅️ Fast delivery after ordering.

🚩 2 out of 3 radiators damaged though, packaging was bad on those two. Probably did not go through Quality Check prior to dispatch.

✅️ After sales communication is great, prompt replies and actions. They offered a partial refund for the damages but i opted to get them replaced.

✅️ 2 radiators delivered in perfect condition after a few days of them picking up the old ones.

4/5* for me for the hassle and delays.

9. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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