as well as the great prices, what really stood out was the outstanding customer service post order. Jack was just amazing and the communication was fantastic. Thank you Jack.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good, radiators were delivered very quickly and with no damage at all. Very competitive prices as well.
I’ve recently purchased 3 radiators and am now in the process of fitting them, I hadn’t heard about the delivery of one of them but after a quick call to customer services the very helpful Charmaine... Se mere
when I contacted the company, their sales team cared for the outcome I wanted, more than the sale. Refreshing,
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic value and quick delivery
Perfect radiator at a great price
Perfect radiator at a great price, delivered promptly and, well packaged.
Very happy with my purchase 👍🏻
I ordered the radiator on Friday and it…
I ordered the radiator on Friday and it was here on Monday, great service and communication. The radiator itself looks great but I haven't fitted it yet.
All in all, great company and would highly recommend 😁
Great service one rad came damaged but…
Great service one rad came damaged but not a problem replaced it within a couple of days great service
Great service and product also…great value product
Great service and product also excellent packaging luckily as great big dent in boxing but no problem with item as packed so well
Absolutely amazing service from…
Absolutely amazing service from ordering to delivery radiator not fitted yet but shouldn't be any problems
Highly recommend hotradiators
Good quality
Good quality. Delivery was quick and on time. Your sales was great very good price. Thank you Hot Radiator.
Good quick service
UPDATED: Had a big chip out the side at the bottom.
Purchased a large upright radiator but once it had been plumbed in we discovered a large chip out of the rad on the bottom left side. Contacted support who were happy to work with me. Was offered a replacement or a partial refund. As the radiator was already installed i decided on an £80 partial refund.
Amazing company
Amazing service. Ordered with ease and arrived sooner than I thought it would.
I would definitely order again with this company, thank you.
Good products at a good price
Good products at a good price. Only downside, delivery company informed me on delivery that they were only providing a curb side delivery , therefore refused to help carry products to front door. This wasn’t good when receiving a 75kg product, in the rain. They were prepared to leave order on a pallet, on the road.
Damaged in transit.
The 2 radiators turned up in poor condition, the boxes were ripped in numerous places, all 4 corners on each box were damaged, someone had clearly walked on the boxes in the van as there was footprints all over them. The radiators had been damaged in transit, both had chips in them. I was offered £20 by customer services as a partial refund, i refused and asked for 2 replacements to be sent. Replacement radiators were sent the same day but they never arrived, wasting my time as i waited in 2 days for them, the radiators were at the depot approx 6 miles from where i live. The damaged radiators had to be fitted due to plumber booked in and paid for and a new wood floor getting laid the day after. Ive had to buy a touch up paint to fill the 2 chips that are visible. After numerous calls with customer service I was offered a partial refund of £80 which i accepted just to bring the matter to an end, I'd had enough by that point.

Besvarelse fra Hotradiators
Great communication and fast delivery
Great communication and fast delivery. Really impressed with the quality of these radiators. Thank you
Delivery was quick from ordering on…
Delivery was quick from ordering on line,love the radiators
Very quick delivery and customer…
Very quick delivery and customer services were very helpful
Customer exp
✅️ Great pricing and solid products.
✅️ Fast delivery after ordering.
🚩 2 out of 3 radiators damaged though, packaging was bad on those two. Probably did not go through Quality Check prior to dispatch.
✅️ After sales communication is great, prompt replies and actions. They offered a partial refund for the damages but i opted to get them replaced.
✅️ 2 radiators delivered in perfect condition after a few days of them picking up the old ones.
4/5* for me for the hassle and delays.
Fast delivery and great prices
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







