Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Left area clean and completed the repair fully. The engineer confirmed that the main control panel was broken and was replaced. Only query was he put on the repair paperwork door latch was also chang... Se mere
Virksomheden har svaret
The appliance that we purchased came with an extended 5 year warranty labour and 10 year parts, when registered it came up with a 1 year parts and labour warranty. I spent hours on the phone to Hotp... Se mere
Virksomheden har svaret
The process seemed straight forward and easy, except it seemed to be focused on purchases of one appliance, whereas I purchased and wanted to register two (fridge and freezer). It got confusing when i... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktoplysninger
Storbritannien
- 03448 224 224
- hotpointservice.co.uk
2,7
Under middel
32 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Registration was quick and efficient
Registration was quick and efficient, no issues or communication issues.
8. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that your registration was quick and efficient, with no communication issues. We appreciate your positive feedback!
Not helpful customer service
Bought new washing machine and noticed crack on the door less than four weeks.
Hotpoint refused to fix it. So I have to pay to private repair person to replace the door which cost me more than half price of the washing machine.
4. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Got cut off & despite giving my phone…
Got cut off & despite giving my phone number no one called me back
6. juli 2026
Besvarelse fra Hotpoint Service
Hi Elaine
Thank you for taking the time to share your feedback. We're sorry to hear that you have been disappointed with your experience.
We'd like the opportunity to understand your concerns in more detail and see how we can help. Please contact our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us, and one of our advisors will be happy to assist you further.
We appreciate you bringing this to our attention and hope to have the opportunity to resolve your concerns.
Kind regards,
Mohammed
Besvarelse fra Hotpoint Service
We're so happy to hear that our process was quick and easy for you! We appreciate your kind words.
No issues except online registration…
No issues except online registration not working so had to phone.
6. juli 2026
Besvarelse fra Hotpoint Service
We appreciate your feedback and are glad to hear you had a positive experience overall. We're looking into the online registration issue.
Agent pushing upsell of other products
3. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Unneccessary emails!
Helpful member of staff to register my appliance, but then I didn't need to be questioned on why I didn't want to take out extended warranty.
Also don't want to receive unnecessary emails...I consider this one asking for a review to be unnecessary!
The person who did the registration assured me that I wouldn't be receiving emails from you.
3. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Old Hotpoint to new Hotpoint.
Had to purchase a new oven after ten years so new Hotpoint oven was ordered, delivered and installed. No complaints and excellent service from ordering to fitting to registration so very pleased.
3. juli 2026
Besvarelse fra Hotpoint Service
We are so pleased to hear that your new oven purchase and installation went smoothly. It's wonderful to know that our service, from ordering to fitting and registration, met your expectations. Thank you for sharing your positive experience!
Besvarelse fra Hotpoint Service
We are so glad to hear that our contact was both polite and knowledgeable. We appreciate your kind words!
It was easy and quick had a Hotpoint…
It was easy and quick had a Hotpoint before and it gave me years of good working.
3. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear you had such a positive and efficient experience with us! We appreciate your continued loyalty.
The person I spoke to was very thorough…
The person I spoke to was very thorough in explaining everything
2. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear our team thoroughly explained everything. We appreciate your positive feedback!
Besvarelse fra Hotpoint Service
We are so pleased to hear that you had such a positive interaction with our team member. We truly appreciate your kind words.
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
fast and quick to register
7. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that our registration process was quick for you. We appreciate your positive feedback!
Besvarelse fra Hotpoint Service
We're so happy to hear that our team member provided such a clear explanation. We appreciate your kind words!
Super helpful and easy to register over…
Super helpful and easy to register over the phone
3. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that our phone registration process was helpful and easy for you. Thank you for your kind words!
Telephonist tried to sell us a warranty…
Telephonist tried to sell us a warranty when already purchased from Curry’s.
9. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Know the fact before you make a decision
what you are getting for your monthly payment and the decision was left up to me no complications just good honest conversation
6. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that you had a good, honest conversation and felt fully informed about your monthly payment options. We appreciate your positive feedback!
Not happy that the filters needed…
Not happy that the filters needed change so soon only 6months old last dishwasher lasted 15years no break downs at all.But the man who came out to repair it was very nice and professional came when he said he would and left as soon as it was fixed.So happy with him.
8. juli 2026
Besvarelse fra Hotpoint Service
We appreciate you sharing your experience. We understand your disappointment regarding the dishwasher's filters needing replacement so soon, especially after your previous appliance's longevity. We are, however, very pleased to hear that our service technician provided excellent and professional assistance. We value your feedback. If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.