Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The appliance that we purchased came with an extended 5 year warranty labour and 10 year parts, when registered it came up with a 1 year parts and labour warranty. I spent hours on the phone to Hotp... Se mere
Virksomheden har svaret
It was just a blatant upsell, rather than an easy registering of applicance. Having commissioned based staff dealing with it, is not a good experience.. couldn’t say no thank you enough times.
Virksomheden har svaret
Left area clean and completed the repair fully. The engineer confirmed that the main control panel was broken and was replaced. Only query was he put on the repair paperwork door latch was also chang... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktoplysninger
Storbritannien
- 03448 224 224
- hotpointservice.co.uk
2,7
Under middel
32 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good customer service representative I…
Good customer service representative I spoke to, got the job done thank you
2. juli 2026
Besvarelse fra Hotpoint Service
We're so happy to hear our team provided excellent service and resolved your issue effectively. Thank you for your kind words!
Besvarelse fra Hotpoint Service
We're glad our information was helpful and our team was polite. We appreciate your kind words.
Besvarelse fra Hotpoint Service
We're delighted to hear that you experienced excellent service and speedy delivery. We truly appreciate your positive feedback!
Pushy condescending operative.
8. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Registration Number???
Had 3 items to register with 3 companies and each with different processes. Hotpoint Dryer came with a card urging registration and space to record the registration number, but no registration number was given with online process!
6. juli 2026
Besvarelse fra Hotpoint Service
Hi Cath
Thank you for taking the time to share your feedback.
We're sorry to hear that the registration process caused some confusion. We no longer issue registration numbers when appliances are registered online, and we appreciate that the card included with your dryer may have suggested otherwise.
Your registration is successfully recorded using the details you provide during the online process, so there is no registration number to note down.
We appreciate your feedback, as it helps us identify where we can improve our customer information and make the registration process clearer.
Kind regards,
Mohammed
no problems
5. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Easy & straightforward
Just purchased a hotpoint fridge freezer and registered it online the whole experience as been easy and straightforward 🙂 Never disappointed with hotpoint 🤗
28. juni 2026
Besvarelse fra Hotpoint Service
We're so happy to hear that your recent purchase and registration process for your new fridge freezer was easy and straightforward. We appreciate you sharing your positive experience with us!
Besvarelse fra Hotpoint Service
We're so glad you found our online process quick and easy. We appreciate your positive feedback!
Simple and easy on the phone
8. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that our phone experience was simple and easy for you. We appreciate your positive feedback!
kept pushing insurance
2. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Found it easy to register on line not…
Found it easy to register on line not as difficult as I thought
20. juni 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that our online registration process was easy for you! We always aim for a smooth experience.
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Besvarelse fra Hotpoint Service
We're happy to hear that you found the online process easy. We appreciate your positive feedback!
Average
Average but try to ad the optional service too hard. Prefer registering guarantee by myself instead
8. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Besvarelse fra Hotpoint Service
We're so happy to hear that your entire experience with us was positive from beginning to end. We truly appreciate your kind feedback.
Got a very prompt acceptgooance of my call…
Got a very prompt acceptance of my call I.e. not waiting, very polite individual who took my details etc. Explained what was covered in respect of parts and service call out.
3. juli 2026
Besvarelse fra Hotpoint Service
We are truly delighted to hear about your positive experience with our service. We always aim for prompt and clear communication, and we are so glad we achieved that for you. Thank you for your kind words!
Registration process while easy clearly…
Registration process while easy clearly there needs to be a review of the policy as mine was incorrectly setup leaving my with two d&g policy’s of different monthly price plan. Customer service where useless in trying to resolve the issue
8. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Besvarelse fra Hotpoint Service
We are glad to hear that our registration process was simple and easy for you. We appreciate your positive feedback.
Great service from start to finish
Great service from start to finish
Took out care plan 1 year on washing machine
Repair engineer was very good
And helpful
7. juli 2026
Besvarelse fra Hotpoint Service
We're so happy to hear you had such a positive experience with our service and care plan. We appreciate your kind words about our engineer!
It was ok I was put on th phone three…
It was ok I was put on th phone three different people and the guy on the last call was the best
6. juli 2026
Besvarelse fra Hotpoint Service
We appreciate your feedback and are glad our team member provided excellent assistance. We're always working to streamline our processes.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.