Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The appliance that we purchased came with an extended 5 year warranty labour and 10 year parts, when registered it came up with a 1 year parts and labour warranty. I spent hours on the phone to Hotp... Se mere
Virksomheden har svaret
It was just a blatant upsell, rather than an easy registering of applicance. Having commissioned based staff dealing with it, is not a good experience.. couldn’t say no thank you enough times.
Virksomheden har svaret
Left area clean and completed the repair fully. The engineer confirmed that the main control panel was broken and was replaced. Only query was he put on the repair paperwork door latch was also chang... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktoplysninger
Storbritannien
- 03448 224 224
- hotpointservice.co.uk
2,7
Under middel
32 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to register appliance
10. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that registering your appliance was easy! We appreciate your positive feedback.
Besvarelse fra Hotpoint Service
We're so happy to hear that you found the process easy to do. We appreciate your positive feedback!
Phone call to easily register with…
Phone call to easily register with polite, patient adviser. Reason for only 4 stars is for the too long spiel about the extra insurance available and the subsequent unwanted emails, calls to chase this extra insurance, that I do not want. Other than that , excellent service from ordering Hotpoint fridge freezer from Argos, to delivery, unpacking and placing in my kitchen.
9. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
It was not about registering the…
It was not about registering the warranty it was more about upselling a additional warranty
8. juli 2026
Besvarelse fra Hotpoint Service
Hi,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience left you feeling this way. We appreciate that the additional protection options offered during the registration process may not have been what you were expecting.
These optional protection plans are available for customers who wish to purchase additional cover, but there is no obligation to do so.
We value your feedback and will ensure your comments are passed on to the relevant team for review as we continue to improve our customers' experience.
Kind regards,
Mohammed
Besvarelse fra Hotpoint Service
We're so glad to hear our team provided helpful assistance over the phone. We appreciate your kind words!
Rip off
Was told year manufactures guarantee might not cover the thermostat fault if it’s been caused by electrical surge or power cut and would be charged call out fee, then they tried to sell me extended guarantee.
7. juli 2026
Besvarelse fra Hotpoint Service
Hi,
We're sorry to hear that you've been disappointed with the service you've received. This isn't the experience we want for our customers.
We'd like the opportunity to understand what happened and see how we can help. Please contact our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us, and one of our advisors will be happy to assist you.
We appreciate your feedback and hope to have the chance to resolve your concerns.
Kind regards,
Mohammed
Besvarelse fra Hotpoint Service
We're happy to hear that our call assistant was knowledgeable. We appreciate your positive feedback!
Really easy to register my appliance…
Really easy to register my appliance for the warranty.
Delivered on time and staff really helpful
1. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that registering your appliance was easy and that our staff provided helpful service. We appreciate your kind words!
I didn't know that I had registered
I didn't know that I had registered. I did not do it myself??
6. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Although running late into the evening
Although running late into the evening, ensured the delivery, fixing and clearing done to a very high standard. Well done to them!!
29. juni 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Great service keep up with the good work
10. juli 2026
Besvarelse fra Hotpoint Service
We are so happy to hear that you had a great experience with our service. We appreciate your kind words.
It was easy to register
It was easy to register, but I am still confused as to whether I am covered for parts for 10 years.
8. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Great service
7. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Registration was quick & easy.
5. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear that our registration process was quick and easy for you. We appreciate your positive feedback!
Warranty Registration
Registration process completed online. Simple, easy to understand.
2. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that our online registration process was simple and easy to understand for you. We appreciate your positive feedback!
It was very simple
6. juli 2026
Besvarelse fra Hotpoint Service
We're delighted to hear that you found your experience with us to be straightforward and easy. We truly appreciate your kind words!
Dishwasher was repaired promptly and…
Dishwasher was repaired promptly and professionally.
2. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that our repair service was prompt and professional. Thank you for your kind words!
it seemed straight forward evensimple me a…
it seemed straight forward even me a pensioner seemed to get it right
6. juli 2026
Besvarelse fra Hotpoint Service
We're so glad to hear you found it straightforward! We appreciate your positive feedback.
Washing machine
Very keen to insure as much as they can at quite a high price as if Hotpoint do not build reliable equipment.
3. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Easy to register
Te agent was helpful and registation was straightforward. It was spoilt by the push to sign up to a maintenance contract immediately. It woud be more helpful to try to sell this service at 6 or 12 months after delivery
3. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.