Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The appliance that we purchased came with an extended 5 year warranty labour and 10 year parts, when registered it came up with a 1 year parts and labour warranty. I spent hours on the phone to Hotp... Se mere
Virksomheden har svaret
It was just a blatant upsell, rather than an easy registering of applicance. Having commissioned based staff dealing with it, is not a good experience.. couldn’t say no thank you enough times.
Virksomheden har svaret
Left area clean and completed the repair fully. The engineer confirmed that the main control panel was broken and was replaced. Only query was he put on the repair paperwork door latch was also chang... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are on call for you! Our customer service team are available 364 days a year to provide advice and solutions to help you manage, maintain and service your appliances, and keep them running like new
Kontaktoplysninger
Storbritannien
- 03448 224 224
- hotpointservice.co.uk
2,7
Under middel
32 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Yeah all good
6. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Installer was very professional and…
Installer was very professional and efficient. In and out quickly
8. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear our installer provided professional and efficient service. Thank you for your kind words!
Registration
Phoned number got through immediately & had my appliance regristered in lrss than 10 mins
2. juli 2026
Besvarelse fra Hotpoint Service
We're so happy to hear that our registration process was quick and efficient for you. Thank you for sharing your positive experience!
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Process was simple.
2. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
very happy with service my claim was…
very happy with service my claim was delt with fast and professional
8. juli 2026
Besvarelse fra Hotpoint Service
We're so happy to hear your claim was handled quickly and professionally. We appreciate your positive feedback!
Fast and efficient agent.
3. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that our agent was fast and efficient. We appreciate your positive feedback!
Would have been very good but slow to…
Would have been very good but slow to respond when data submitted
3. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Very easy to register my appliance and…
Very easy to register my appliance and doesn’t take long
1. juli 2026
Besvarelse fra Hotpoint Service
We're happy to hear that registering your appliance was a quick and easy process for you. We appreciate your positive feedback!
just straightforward
2. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Besvarelse fra Hotpoint Service
We're so glad to hear that registering your Hotpoint dishwasher was an easy process for you! We appreciate your positive feedback.
Difficulty trying to speak to a human rather than AI
Because there was a clerical error on my appointment and I had to phone back to change it I was met by many hurdles .I think the AI that you are using could not cope with my landline as it kept saying so.It took me 40mins to get through to an agent she sorted it not the machine.This experience is putting me off your brand.
10. juli 2026
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. Please reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
so we can support you.
Poor quality machine
Poor quality machine, broke down and started leaking less than 3 months old. When I phoned up I was talked into buying the extra cover as I was made aware I still might be responsible for the cost of the repair if I had caused any damage. The customer service chat is terrible, really bad attitude and could not care leaa that the washing machine took over two weeks to fix
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra Hotpoint Service
We are sorry this experience has let you down. We have reached out to you, please provide further details or reach our team on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
I haven’t received a code to prove that…
I haven’t received a code to prove that it’s registered. It was very easy but pointless if I can’t prove it’s registered!
9. juli 2026
Besvarelse fra Hotpoint Service
Hi,
Thank you for taking the time to share your feedback.
We understand your concern regarding confirmation of your appliance registration. We would like to reassure you that we no longer provide separate registration numbers or codes as part of the registration process.
Your appliance registration is recorded using the details provided during the online registration, and your information is securely stored on our system.
We appreciate your feedback and will share your comments with the relevant teams as we continue to review and improve the registration experience.
Kind regards,
Mohammed
Besvarelse fra Hotpoint Service
We're glad to hear that registering your product was a straightforward process for you. We appreciate your positive feedback.
Besvarelse fra Hotpoint Service
We're so glad you found our process simple and easy! We appreciate your positive feedback.
Excellent service
7. juli 2026
Besvarelse fra Hotpoint Service
Thank you for your review.
If there’s anything more we can assist with, please don’t hesitate to get in touch. Our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Besvarelse fra Hotpoint Service
We're so glad to hear you found the process easy to complete! Thank you for your wonderful feedback.
Besvarelse fra Hotpoint Service
We're happy to hear that you found the process straightforward and appreciated not needing a registration number. Thank you for your positive feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.