The apartment was a mess, in every way possible, we could not even stay for one full night, unsleepable. Dirty, sunlight literally on our faces from 3:30 am from ceiling windows over bed, loud stre... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Loved our stay at Thimble Cottage in Whitby We will definitely be back Stayed with friends for birthday and wedding anniversary celebrations Ideal location, everything was immaculately kept and loo... Se mere
We had three excellent nights at The Fox's Hideout. It was in a a great location with great views. Spotlessly clean and plenty of space and facilities for our party of three adults. The one small down... Se mere
Fabulous well maintained flat but not for the non athletic type due to the number of stairs to negotiate. Everything was A1 apart from the mirrored wall cupboard over the sink which makes it virtually... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A modern approach to holiday home management. At Host and Stay, our flexible, millenial approach to marketing your property will ensure your property reaches a growing global audience quickly and effectively.
Kontaktoplysninger
3-4 Birdwells Court, Skelton Industrial Estate, TS12 2LL, Skelton, Storbritannien
- 01287 658171
- info@hostandstay.co.uk
- hostandstay.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very clean comfortable lots of stairs
Very clean comfortable apartment we don’t cook so perfectly fine for us all new but not to well equipped if you like cooking I don’t location superb but call centre not UK .lots of stairs not mentioned lots not shown in pictures and I thought it was a flat but it has stairs to get in and stairs in the actual apartment and I had knee replacement so not ideal you need to put on real photos of the stairs people who don’t care will still book as it’s location as said is great loved it Tv not good 😜
Lovely lodge close to Beverley…
Marble Lodge is in a lovely location just outside Beverley. The site is very tidy and the lodge is modern, beautifully fitted out and was clean
Great company to use
Great company to use. Communication fab, nothing too much trouble.
Fabulous property from Host and stay…
Fabulous property from Host and stay excellent location good facilities simple quick and easy booking process
Lovely apartment in a great location
It’s a lovely apartment in a great location with everything we needed. Ground floor with an older dog is ideal. Spotless inside.
It’s a shame the access to the parking space is blocked
What clients need to know
On the Sinday morning, we had trouble understanding how to use the patio doors. There need to be instructions. We opened one door but could not close it. We contacted host and stay for help and very quickly received a text from an engineer. However, we did cancel it as we found we needed to open both doors together. We were impressed with the prompt help being provided.
Two night stay
A newly decorated ( Dusk interiors) bungalow! Very clean and spotless beds and bedding
Sleep 6 so a Que for the 1 bathroom
Check in time ridiculously late! At 4 oclock
Very near to town centre
Beautiful accommodation with the most…
Beautiful accommodation with the most incredible views of the sea. It was a real home from home, very comfortable, clean and had all the TV app’s we could sign in with to watch a film at night. Lots of things to do and see around the area. Very close to a lovely beach, good local town with shops pubs and restaurants.
Dreadful company AVOID AVOID AVOID
I would strongly advise anyone considering a Host & Stay managed property to think twice.
We booked this property in Saltburn-by-the-Sea specifically for a relaxing break, but instead spent our stay enduring major roadworks and resurfacing directly outside the front door. From around 8:00 a.m. every morning, the noise from heavy machinery was relentless, accompanied by fumes and dust. The disruption was so severe that we felt we had no choice but to leave the property each day. As we stayed during a heatwave, keeping the windows closed simply wasn’t a realistic option.
The most disappointing aspect was Host & Stay’s handling of the situation. Their communication was immediate, but every response felt like a scripted, AI-generated message full of apologies and empathy, with no genuine effort to resolve the issue. Speaking to different representatives achieved nothing other than repeating the same generic responses. Customer service appeared to be outsourced, with no evidence that anyone had any local knowledge or authority to deal with the problem.
What makes this even more frustrating is that the construction manager advised that advance notification of the roadworks had been issued. There was also a pile of unopened post at the property which may well have included notice of the works. If Host & Stay were aware that guests would be subjected to this level of disruption, failing to disclose it before accepting bookings is completely unacceptable.
This wasn’t a minor inconvenience—it fundamentally changed the nature of our holiday. We paid for a peaceful coastal retreat and received a property overshadowed by industrial noise and disruption from early morning every day. The lack of transparency and the dismissive handling of our complaint have completely undermined any confidence I have in Host & Stay as a management company.
I would not book another Host & Stay property, nor would I recommend them to anyone looking for a relaxing break. There are plenty of accommodation providers who are more transparent and who take genuine responsibility when things go wrong.
Really comfortable chalet
Really comfortable chalet, clean and well equipped, dog and child safe decking around property, really quiet site behind secure gates.
Cottage for 4 Celebration Weekend
Loved our stay at Thimble Cottage in Whitby We will definitely be back
Stayed with friends for birthday and wedding anniversary celebrations Ideal location, everything was immaculately kept and looked really modern So easy to book and access and kept informed of any information right up to stay
Thank you once Again 😎
Bungalow itself was very nice
Bungalow itself was very nice, clean, fully equipped & ideally situated for Whitby town centre. Ample free parking for two cars. Garden was ok. Booking process was very easy & the hosts were in touch at every step of the process with helpful tips & advice.
Shame Nice Cottage But Housekeeping Wasnt Done
We got a message around 3.30 pm on day of arrival to say there would be a delay regarding the housekeeping of our cottage. I telephoned and was put through to an offshore call centre. The staff seemed to be reading from a script. They said if they could not find anyone to clean the property then they would try and find us another property if there was anything available. By this time id unpacked and thought we really dont want to drive to another part of Yorkshire. They then offered 10 dollars to get refreshments, I explained we cannot use dollars in the UK. Nothing arrived . Finally at 5.30 pm housekeeping arrived from Middlesbrough. It was quite away for them to come and they worked as quickly as possible, apologised and explained they dont normally cover the area we were staying, but got a call when they had finished for the day. Its a shame as it was a nice cottage, but id be reluctant to book accommodation through the same Company.
Excellent Accomadation.
Excellent Accomadation.
Clean
All appliances you need and more.
Excellent Stay
We had three excellent nights at The Fox's Hideout. It was in a a great location with great views. Spotlessly clean and plenty of space and facilities for our party of three adults. The one small downside was that we could not figure out how to use the oven but this resulted in us throwing away a some food as our onward travel plans included a hotel stay. We'd highly recommend The Fox's Hideout and definitely intend to come back soon.
Perfect location
Perfect location, close to bus and railway stations, beach, shops and pier. Clean and comfortable. Well stocked kitchen , fridge, freezer, dishwasher, washer dryer even some tea coffee and sachets of milk for that Well needed cuppa when you arrive. It's not 2 bathrooms but one and a separate toilet. It is also on the second floor so plenty of stairs. WiFi does tend to drop in and out.
Wonderful experience
Wonderful experience! It felt just like home and easy for my toddler to settle into. We loved the accomodation and will definitely revisit!
Lovely stay at Penny Farthing cottage
Lovely stay at Penny Farthing cottage . Great little place with an outside area/courtyard . All very clean and well equipped and lovely bedrooms . Second stay here and will definitely be back .
Fabulous accommodation
Fabulous accommodation, could not fault any of it. The added extras like tea coffee, salt pepper cloths soap and so on is really nice touch!! Location is perfect . So clean and the owners were so attentive. Will be back for sure
From the moment I walked through the…
From the moment I walked through the door to the moment I left after three wonderful nights, my stay at Bellvue Luxe Apartments was nothing short of exceptional. The whole place is absolutely gorgeous and smelled beautiful throughout. I stayed in Room 3, and it genuinely felt like a little slice of luxury.
The sea view was fantastic – I loved sitting with my morning drink, watching the waves and taking in the peaceful atmosphere. The bed was honestly the best I’ve ever slept in, and the pillows were so perfect I even took a photo of the label so I can buy some for myself. The air conditioning was a lifesaver during the heatwave, and the small fridge was ideal for keeping my drinks cold.
The real pièce de résistance for me was the bathroom. I only have a shower at home, so the very large bath felt like pure indulgence. I had three long, luxurious baths during my stay and enjoyed every minute. Every touch in the apartment was high‑end, and everything was spotless.
The location is central, so you have everything you could possibly need right on your doorstep. Clear instructions were sent before my stay, making entry simple and stress‑free.
I enjoyed it so much that I immediately went online to book again for September… fully booked. Tried October… fully booked. Honestly, I’m not surprised. This was the best stay I’ve had in a very long time, and I cannot recommend Bellvue Luxe highly enough.
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