Excellent customer service! We had to switch delivery locations and there were some mix ups. But Hospital Gift Shop was responsive, helpful and went above and beyond to make sure our delivery made it.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Despite ordering within the same day cutoff, they were unable to deliver until the next day. Despite ordering 2 items, a flower basket and a balloon bouquet (6 - It's a boy) , only a flower... Se mere
I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Se mere
Virksomheden har svaret
I am so thankful I ordered flowers through you guys! The arrangement my sister received was so beautiful. The communication is top notch as well!
Virksomhedsoplysninger
Om HospitalGiftShop.com
Skrevet af virksomheden
HospitalGiftShop.com | Same Day Hospital Gift and Flower Delivery
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Need to get a gift to your loved one in the hospital today? Any of our gift items in our Same Day Delivery category would be a great choice! From flowers, to balloons to yummy chocolate gift baskets! Our gifts are sure to bring a smile to your loved one's face! (Note: Order's must be placed before 1pm in the recipient's time zone in order to eligible for same-day delivery).
Kontaktoplysninger
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, USA
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
3,9
God
16 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered flowers on the online portal
Ordered flowers on the online portal. You don’t even carry flowers anymore. Asked for a teddy bear and ballon bouquet for the money I spent. Two additional balloons were added. What a joke and a rip off.
15. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We're sorry this order did not meet your expectations. We understand this was not the gift you originally intended to send. We will be issuing a partial refund for the disappointment. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
So frustrating
So frustrating! They act like they are the gift shop in the hospital. Nope! When my family member's discharged got moved up, all I got was recording when I reached out to customer service. No one ever called back. I have no idea which florist they used so no way to contact the people trying to catch the patient before leaving. Just call a local florist directly and leave out the middle man. I completely regret using this service. at this point the flowers are at the hospital front desk and my cousin is being wheeled out of the building. My only hope for help is that a local volunteer at the hospital catches them. Just what is needed at a stressful time - more stress from this useless service.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We're sorry this added stress during an already difficult time. While we partner with some hospital gift shops, not all hospitals are part of our network. For the hospital selected on this order, our website noted that it is within our delivery area but is not endorsed by or affiliated with the hospital. We understand your frustration with not being able to reach us when your family member's discharge plans changed and appreciate you bringing this to our attention. Your feedback will help us continue improving our service and communication.
I had a great experience shopping…
I had a great experience shopping online at the Hospital gift shop .
I especially appreciated the electronic communication allowing me to updates and real time information on my delivery.
Rather pricey and my floral ballroom arrangement didn’t last a week.
19. august 2025
Besvarelse fra HospitalGiftShop.com
Thank you for your feedback. We're glad to hear you enjoyed the online ordering process and found the delivery updates helpful. We're sorry the floral arrangement did not last as long as expected. Fresh flowers can naturally vary in longevity depending on a range of environmental factors, and we appreciate you sharing your experience. Your feedback helps us continue to improve both our products and service.
Besvarelse fra HospitalGiftShop.com
Thank you for your kind feedback! We're so glad you found our follow-up quick and efficient, and that our team was able to be flexible in assisting you. We truly appreciate you choosing us and are here anytime you need us again.
Patient was thrilled.
12. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing this wonderful update! We're so happy to hear the patient was thrilled. It means a lot to us to be part of brightening someone's day, and we truly appreciate you choosing us.
flowers were suppose to be delivered on…
flowers were suppose to be delivered on Tuesday. Father received them on Thursday after multiple emails back and forth.
6. maj 2026
Besvarelse fra HospitalGiftShop.com
We are sorry for the delay and the back-and-forth you had to go through to get this resolved. We understand how important timely delivery is, and it’s disappointing this didn’t arrive as expected on Tuesday. We appreciate your patience, and we’ll review what caused the delay to help prevent this in the future.
The delivery was never made at the…
The delivery was never made at the hospital. They said they couldn’t deliver to icu and she was moved to a regular room on a Friday morning and I went online to verify the order and got a message they don’t work on Saturday and Sunday and then she was sent home Tuesday and never got them. They said I would get a full refund due to their mistake but yet they are still charging me. The flowers they send out by another service were dead and wilted. Very disappointed
10. juni 2026
Besvarelse fra HospitalGiftShop.com
We’re truly sorry that the flowers did not reach your loved one in the hospital and understand how disappointing that must have been. Sending a thoughtful gift during a hospital stay means so much, and we regret that your experience did not reflect that care. We have issued a full refund for this order. Once again, we would like to thank you for your feedback and invite you to contact us if you have any further questions - 567-267-7600 or https://hospitalgiftshop.com/help.aspx.
Perfection
They went over and above to get the flowers to the new mom - I didn't know her legal last name. But we got it finally!
10. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your kind words! We're so glad we were able to help get the flowers to the new mom, even with the challenge of locating her without her legal last name. Our team works hard to ensure gifts reach their recipients whenever possible, and we're delighted everything came together in the end. Thank you for allowing us to be part of such a special celebration! 💐👶💕
It's a Good Service.
I ordered flowers and a box of chocolate for my son and his wife and new baby, born in another state. The flowers came within a day and were beautiful. The chocolates never arrived, for an unknown reason but they credited my account. Being so far away, I was happy to be able to send a gift to the hospital.
19. februar 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We're delighted to hear that the flowers arrived promptly and were beautiful for your son, daughter-in-law, and new baby. We understand how important it is to stay connected and celebrate special moments when you're far away. We apologize that the chocolates were not delivered as expected. While we were able to issue a credit for that portion of the order, we understand the disappointment of having part of your gift missing. We appreciate your understanding and are grateful we could help you send your warm wishes during such a special occasion.
No Same-day Delivery
I placed my order the night before for same-day delivery. The order is still in processing. The reason I chose this higher-priced option was due to same-day delivery. I could have gone with a local florist and had a more beautiful bouquet delivered ontime.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We understand how disappointing it is when an order does not arrive as expected, especially when same-day delivery was an important factor in your decision. Unfortunately, we were unable to complete the delivery as planned, and we sincerely regret the inconvenience this caused. While we know that a refund cannot make up for the missed opportunity to brighten your loved one's day, we appreciate your patience and the chance to address the matter. Your feedback has been shared with our team as we continue working to improve our service.
Worst experience
Worst experience. Will never order from this company again. Kept getting excuses on why delivery was not made after other deliveries were made at same time. Delivery finally made at patients house a day later.
3. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your experience. We sincerely apologize for the delay and understand how frustrating it must have been to receive multiple updates without a successful delivery. We recognize the importance of timely delivery, especially when sending a gift to someone recovering. While we are glad the gift was ultimately delivered, we regret that it arrived a day later at the patient's home rather than as originally expected. Your feedback is valuable and will be shared with our team as we work to improve our service.
The initial order was wrong
The initial order was wrong, and via text message, the order was corrected, and another delivery was made. Thank you for your prompt and great customer service
2. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your kind feedback. We are pleased that we were able to quickly correct the order and arrange a replacement delivery. Providing prompt service and ensuring a positive experience for our customers is very important to us. We appreciate your understanding and are grateful for the opportunity to make things right.
Didnt arrive before chexkout…
Didnt arrive by ths time person was checking out so I told them to go to gift shop. Lady just told them to pick what they wanted without taking order number and then 3 days later I got an email saying they were delivered. To whom??? Never will use again. Rather order from outside florist
1. juni 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We are sorry to hear about your disappointment with this experience. According to our records, our local partner freshly prepared the flowers and delivered them to the hospital. Unfortunately, we were not notified that the recipient had checked out before receiving the gift or that there was any issue with the order at the time. Had we been made aware, we would have been happy to work with you to arrange a re-delivery at no additional cost. We have reached out to you regarding this matter and look forward to following up. We understand your frustration regarding the delivery timing and appreciate you bringing your concerns to our attention.
Flowers neveer delivered.
3. maj 2026
Besvarelse fra HospitalGiftShop.com
We’re sorry to hear that the flowers did not reach your loved one and understand how upsetting that can be. Moments like these matter deeply, and we regret that this did not go as planned. As we were not made aware of the issue at the time, we appreciate you bringing it to our attention. We’ve followed up with you and appreciate the opportunity to assist further.
From what I read on the internet
From what I read on the internet, my Granddaughter would have gotten her flowers while she was in the hospital if I ordered before one. I did but she didn't receive them until she got home. I called a couple times and the Customer Service reps were very nice and apologetic, but I wish she would have gotten them sooner. When we got there, the same day she got her flowers I was disappointed with how much I paid for that small arrangement.
28. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your experience. We understand how important it was for your granddaughter to receive her flowers while she was still in the hospital, and we can appreciate your disappointment that they arrived after she returned home. We apologize that the delivery did not occur as expected. We also understand your concerns regarding the size of the arrangement. We value your feedback and would be happy to review your order further if you would like us to look into it.
Flowers didn’t match what was expected
Flowers didn’t match what was expected. Weren’t very vibrant at all…zero smell!
27. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you for sharing your feedback. We are sorry to hear that the flowers did not meet your expectations. While flower varieties, colors, and fragrance can vary based on seasonal availability and freshness, we understand your disappointment that the arrangement was not as vibrant as you had hoped. We appreciate you bringing this to our attention and will share your comments with our floral team as we continue working to improve our products and service.
Besvarelse fra HospitalGiftShop.com
Thank you for your wonderful feedback! We're so pleased to hear that you found the online ordering process easy and that your gift was delivered quickly. We appreciate your support and are grateful for the opportunity to help you send something special. We look forward to serving you again!
On time delivery
On time delivery. And courteous assistance from staff. Good selection of gifts.
26. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you for your kind feedback! We're delighted to hear that your gift was delivered on time and that you received courteous assistance from our staff. We're also glad you found a good selection of gifts to choose from. We appreciate your support and look forward to serving you again in the future!
Manager/Employee
The manager of the Lori's at Methodist Charlton is rude and unprofessional. This was not a one off situation. She is consistently rude and acts like the customers are an inconvenience.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra HospitalGiftShop.com
We would like our Operations Manager to follow up with you regarding this matter and investigate further. Please provide your order details, or contact our customer support team at 1-567-267-7600. You may also reach us through https://www.hospitalgiftshop.com/contactform.aspx. We appreciate the opportunity to look into this for you.
Great service!!
Great service!!! They are also super responsive which helps a lot when your loved one is in the hospital
22. maj 2026
Besvarelse fra HospitalGiftShop.com
Thank you so much for your kind words! We’re so glad we could provide great service and responsive support during such an important time. We know how much it means to stay connected when a loved one is in the hospital, and we truly appreciate your trust and support!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.