Excellent customer service! We had to switch delivery locations and there were some mix ups. But Hospital Gift Shop was responsive, helpful and went above and beyond to make sure our delivery made it.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Despite ordering within the same day cutoff, they were unable to deliver until the next day. Despite ordering 2 items, a flower basket and a balloon bouquet (6 - It's a boy) , only a flower... Se mere
I am so thankful I ordered flowers through you guys! The arrangement my sister received was so beautiful. The communication is top notch as well!
I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om HospitalGiftShop.com
Skrevet af virksomheden
HospitalGiftShop.com makes it simple to send same-day hospital gifts, flowers, balloons, and personalized care packages to loved ones across the United States and Canada. We help families, friends, and colleagues deliver thoughtful gifts directly to hospital patients, making it easier to stay connected during life’s most important moments.
Whether you are sending get-well flowers, new baby gifts, or a comforting care package, our carefully selected collection of hospital-safe gifts ensures a personal and meaningful delivery experience. We specialize in same-day hospital delivery of fresh flowers, plush toys, chocolate baskets, balloons, and custom gift sets designed to bring smiles and support.
Our 100 percent satisfaction guarantee backs every order. If a patient is discharged or transferred before delivery, we will reroute your gift at no additional charge to ensure it still reaches your loved one.
Join thousands of customers who trust HospitalGiftShop.com to deliver comfort and care when it matters most. We proudly help send love and care to 8,000+ hospitals in the US and Canada. When someone you care about is in the hospital, your support should arrive just as quickly as your concern. That is our commitment.
Same-Day Bedside Delivery
We offer guaranteed "same-day" delivery on select items!
Kontaktoplysninger
16950 Via de Santa Fe, Suite 5060-151, 92067, Rancho Santa Fe, USA
- 5672677600
- customerservice@hospitalgiftshop.com
- hospitalgiftshop.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
Excellent customer service! We had to switch delivery locations and there were some mix ups. But Hospital Gift Shop was responsive, helpful and went above and beyond to make sure our delivery made it. Thank you so much!
Top Notch Customer Service
I am so thankful I ordered flowers through you guys! The arrangement my sister received was so beautiful. The communication is top notch as well!
Despite ordering within the same day…
Despite ordering within the same day cutoff, they were unable to deliver until the next day.
Despite ordering 2 items, a flower basket and a balloon bouquet (6 - It's a boy) , only a flower basket with 1 balloon was delivered.
They were very prompt at responding to online inquiries.
The flower basket was very nice and got rave reviews. Looks like they substituted a better flower arrangement with 1 balloon (Generic Baby).
They did not inform me of this substitution.
Acceptable, but not optimal.
They don’t communicate at all
They don’t communicate at all , not only did I get chargerged $19.99 for a same day delivery it didn’t come same day. I called they said it would come the next it’s now 5 pm still no flowers and on top of all that you don’t even have what I ordered and gave me no info on what you switched it out with
Everything was so easy, even a caveman could do it.
Everything was so easy I was able to do it over the phone. My friends received their beautiful flowers the same day.

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Disappointed the site said it would be…
Disappointed the site said it would be delivered on the specified day and it wasn’t
Then when it was delivered the card wasn’t included.

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The service and arrangement was done
The service and arrangement was done
In a very pleasant customer experience.
Very nice and beautiful flowers.Thank you

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Did not deliver same day as promised
Did not deliver same day as promised. In fact not sure if they were ever delivered to them. Last I heard they were dropped off at the hospital late the second day

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My gifts couldn't be delivered to the…
My gifts couldn't be delivered to the patient because of the area he was in. I asked for my order to be cancelled so I could reorder when he was moved to a different room. Instead they gave them to his son who didn't want them. I spent over $200 on these gifts from out of state.. I'm upset that I was told the order was cancelled when it wasn't...

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After the missed delivery in the…
After the missed delivery in the hospital, they were able to accommodate the order and deliver directly to their home! Great customer service really appreciate the extra mile!

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Very Quality & Efficient
I needed to quickly find a quality snack gift that could be delivered to a hospital room on the same day. I was delighted when I found the Hospital Gift shop because their products looked good, were reasonably priced and the same day delivery items were marked.
Very positive experience,

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Great Job.
Great Job.
The recipient loved the arrangement.
They were able to deliver the flowers even after the customer had checked out.

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better late than never
company states same day delivery for orders taken before 1:00 pm.
My order, paid at 12:00 but were delivered the next day. disappointing. Flowers were exquisite!!
Diane was very helpful and reassuring in hopes for delivery on time but they were all out of flowers until tomorrow.

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Had to scout the hospital to find the arrangement
Balloon arrangement I ordered was great, however I received an email that it was delivered but it was not. I had provided the patient's name and room number as well as paid a $15 delivery fee but 24 hours later, and after multiple phone calls to various places, we realized it was left at the main desk of the hospital so the recipient's family had to go and retrieve it. Not sure what the delivery fee I paid was for.

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This service is awesome
This service is awesome, especially for those who live out of state and want to send something immediately.

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Avoid
Last May, I called the Levine Children's Hospital in Charlotte to order a balloon bouquet to be sent to my granddaughter's hospital room. They referred me to a link on their website. I assumed the website was affiliated with them, but unfortunately that turned out to be incorrect. I ordered a Lilo & Stitch balloon bouquet to be delivered to my granddaughter's room the same day. That did not happen. After she was discharged, I was told that they would deliver the bouquet to the residence. When that finally happened, it was the incorrect bouquet. They sent Bluey instead (same color, but not the same character and too young for my granddaughter). Furthermore, there was no gift card attached. I messaged customer service multiple times and was told that the error would be corrected and the proper balloon bouquet sent. While waiting for that to happen, I received a completely different message from customer service that simply said, "The balloons delivered to the house are the balloons we rerouted from the hospital." I never heard from them again and the correct balloons were never delivered. Be kind to yourself and stay far, far away from this company!!!

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Would order again!
Ordering process was easy and delivery was made on time as promised!

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Poor Customer Service
I ordered a fruit bouquet on Saturday morning 8/8 - you took my money right away - but didn't tell me until Saturday evening that the delivery wouldn't be until Monday. My daughter was on bedrest in labor and delivery. I know they started Pitocin Monday morning - I don't know if she actually got it in time or not. I'd have loved to see a picture of her with fresh pineapple - you know?

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