Im lucky and holiday with my wife twice a year. It's my first time with this firm. After 10 hours of booking and deposit taken I received a text asking my to call a representative of holiday gems . Bo... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What I like about Holiday Gems compared to other similar companies is that if I need to speak to a real person, in person, I can. This is why You'll always be my first go to travel company.
Well laid out website easy to navigate prompt service Sam rang soon after i placed a order for a holiday to Sharm El Sheikh and confirmed all the details, she was polite friendly and very helpful. I p... Se mere
Stuart went above and beyond to make suitable changes to fit our needs to our initial booking. His manor and customer services skills were excellent. Extremely pleased with the service and will certai... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Kontaktoplysninger
Storbritannien
- holidaygems.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amy was completely efficient at making…
Amy was completely efficient at making the booking and asking pertinent questions throughout the booking process
I have Amy’s number now and will be looking to ring direct to look at booking holidays
Try a job well done .. thank you
Sorted my perfect holiday cheaper than…
Sorted my perfect holiday cheaper than I could find it Ian was also very pleasant to speak to
Thank you ian
Holiday junkie
Found the booking easy as I like to book holidays online but didn’t like then for them to call and say there was more to pay as price had gone up! Well no I paid the online price !
I normally book TUI or on the beach and they never call to say price has gone up
I used this company for a cheap 4 day break
The ease of booking online just watch…
The ease of booking online just watch out for the scam of people calling and telling you the price has went up.
Don't fall for it just ask for a full refund they soon change there minds.
Martin Kavanagh was exceptionally good!
Martin Kavanagh was polite, informative and very professional. He understood how much we were looking to arrange a very immediate holiday and went over and above our expectations.
Sam from holiday gems was absolutely…amazing
Sam from holiday gems was absolutely amazing
No problem to big or small highly impressed would definitely recommend going with this company and team member Sam was truly outstanding 5 star ⭐ from me can't thank you enough and if I have further questions she says she's very happy to help very impressed thank you Sam 🙂
Thank you Stuart
Stuart called us to confirm and book our holiday, and the whole experience was brilliant from start to finish. He was very kind, genuine, and easy to talk to. He took a real interest in both mine and my partner’s lives, which made the call feel very personal rather than rushed. He was also very informative and answered all of our questions clearly. Such a lovely conversation and excellent customer service — thank you, Stuart!
Thank you Martin Kavanagh for helping…
Thank you Martin Kavanagh for helping us book our holiday for 2026!
Great service!
Great service!
Martin Kavanagh was very helpful and went the extra mile.
Would highly recommend
Excellent service from Martin
Excellent service from Martin. Helped me through the process of booking a very last minute holiday that we'd thought was unobtainable. Thank you Martin.
Execellent
Sam was excellent at her job and guided me through swiftly as not used third party before.
My documents came in quickly, only issue I had was the PDF sent to me I couldn’t print off for some reason.
Would recommend 100 per cent !
Booked a seven night package with these…
Booked a seven night package with these guys. Customer service from booking to travelling was first class and the package they put together was very competitive. Don't hesitate to book with Holiday Gems as you will not be disappointed
Stuart was a Real Gem
Stuart was great, very thorough and professional. Thank you.
Stuart was really helpful
Stuart was really helpful, and I appreciated the time he put in to get our holiday booked up. What a legend ⭐️⭐️⭐️⭐️⭐️
Martin was extremely helpful
Martin was extremely helpful, polite and lovely to chat too - he did his upmost to find me the best possible price for my holiday - A***
Holidays Gems buyer beware
Holidays Gems are sending me to a construction site in Egypt. Park Regency have extensive ongoing works and have shut down the main hub of the leisure area which consists of the lazy river. I have obtained pictures and they have dismissed and ignore them in countless e-mails back and forth. Offered (under protest) a cheaper hotel with no refund or compensation or, go and just takes some pictures. I did not expect to pay £3,000 for a construction site and then basically told 3 days before i go away, they are not going to do anything. In their own words "Unfortunately, we are not able to offer an open-ended hold or provide a partial refund in advance of travel, as the situation has not been deemed a significant change and no financial adjustment has been authorised by the supplier." 50% of the facilities are either, shut down completely, have unacceptable noise levels, dust and debris everywhere as reported by the hotel guests yet, Holiday Gems deem this 'not significant'. To top it off, they are not ABTA bonded therefore, can get away with anything they want. Buyers beware. Not only are they forcing me to go 'under protest' their sustomer service and reservations team couldn't give a damn. They'll happily take you money though...

Besvarelse fra HolidayGems
I would definatly reccomend this…
8I would definatly reccomend this company holiday gems . brilliant experience from start to finish .Martin went above & beyond to help me .I am a 71 year lady travelling solo. Martins passion to help me find what i wanted was superb thank you martin for being so understanding & professional keep up the good work i will definatly be booking with you again thank you again martin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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