Great customer service. Quickly obtained non stocked item from manufacturer and forwarded on very quickly with additional items ordered. Well packed and arrived safely. Will purchase again. Thanks
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Great customer service. Quickly obtained non stocked item from manufacturer and forwarded on very quickly with additional items ordered. Well packed and arrived safely. Will purchase again. Thanks
Virksomheden har svaret
Un grand merci à cette entreprise qui m'a permis l'achat de ma monture (créatrice française) indisponible en achat internet en france et qui m'a en plus coûté oins cher qu'en france !!! Grande réacti... Se mere
Virksomheden har svaret
Von den zahlreichen internationalen Optik-Anbietern scheinen viele nicht seriös und vertrauenswürdig zu sein. Deshalb hatte ich zunächst auch Bedenken, so einen teuren Kauf zu tätigen. Hier... Se mere
Virksomheden har svaret
Davvero buono, forse la politica sul reso è da segnalare come abbastanza restrittiva, ma per il resto spedizione lampo e occhiali arrivati con aste ben dritte(di solito dal web arrivano sempre storti)... Se mere
Virksomheden har svaret
We’ve updated our domain! hiframe.it is now donkeye.com, but we’re still the same company, with the same team and commitment to quality. The new name reflects our growth and evolution, while our values and customer focus remain unchanged. Abbiamo aggiornato il nostro dominio! Da hiframe.it siamo diventati donkeye.com, mantenendo la stessa azienda, lo stesso team e la stessa qualità di servizio. Il cambio di nome riflette il nostro percorso di crescita, ma i nostri valori e l’impegno verso i clienti restano invariati.
contrà muscheria 6, 36100, vicenza, Italien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Meraviglioso business con ottima comunicazione e servizio clienti! Adoro le montature per occhiali. Grazie!

Besvarelse fra Donkeye.com
Love my new Blake frames!! And the customer service I received was simply the best! Thank you so much!

Besvarelse fra Donkeye.com
Purchased glasses from a specific brand. The product looks identic as online. Very fast delivery to the Netherlands, with top notch packaging. Highly recommend!

Besvarelse fra Donkeye.com
Hiframe.it is a really professional and reliable shop. Good price and choice, ships fast. Packaging is absolutely proper, they have very nice approach to customers.
An extraordinary recommendation from a colleague brought me to your product. Ordering glasses/frames is definitely not easy, but in this case, everything is just perfect. Website, selection, ordering process, payment, communication, delivery and product - absolutely perfect!!
Thank you very much and I will definitely recommend your products
Happy New Year
Mathias
Muy atentos, profesionales. Responden rápido y se preocuparon en todo momento. Perfecto. Grazie
As a U.S. resident I was hesitant to order expensive new glasses from an overseas business. When I expressed that concern, Alberto’s timely and helpful communications made it clear that HiFrame is a professional company. The glasses arrived sooner than expected and were exactly as described. Highly recommended vendor.
Servizio eccellente e comunicazione veloce, gli occhiali che ho acquistato mi sono costati molto meno che se li avessi acquistati nel mio paese (Messico) o negli Stati Uniti, compresa la spedizione.
Fantastic company with beautiful glasses. Service, communication and reliability are all exceptional. Highly recommend. Postage is quick too-all the way to Australia!
the Hiframe team is soooooo good!! I ordered this product from Korea for the first time. at first, I was anxious somehow. so I called to Italy from Korea to check whether my order was submitted well or not. after a short call, I got a prompt response with the order status that made me so ease.
and the delivery was so fast sure with DHL, which is little bit expensive. but for such quick delivery time, it is valuable to pay!
and my loving person got this present within a week after the purchase, he was so happy to receive with precious package having lovely details.
thank you so much for your team support and a gorgeous product!!
I would upload product photos but this site is not provide such option to do it! the package itself makes people even more happy!!!
wish you a great day!!!
lots of love xxxxx from Korea
Hiframe shipped these frames super quick to USA in nice lovely packaging. I've had these frames before and had difficulty sourcing at a reasonable price stateside.
From an eyeglass design perspective, I love this style so much, I also have the inverse version of these frames too.
In Deutschland war das Brillengestell leider nicht mehr verfügbar, also habe ich im Internet gesucht und bin fündig geworden. Ich bin mit dem Treboss 3012 Gestell in rot/schwarz super zufrieden. Der Service ist hier perfekt, und ein gutes Beispiel wie Service sein sollte. Vielen Dank.
Gli occhiali sono arrivati molto velocemente e in perfette condizioni.
I've been searching for the glasses I bought and buying them from Italy when I'm in New York seemed risky, but the process was simple and they arrived intact right away. I am delighted.
Awesome company. I have placed two orders through this company and each time it was a great experience. Great prices and customer service. I was assisted in finding a frame that was hard to find, and the shipping was very fast as well. I will shop here again!
I'm happy to find this shop. High end glasses at a lower price than anywhere else with great customer service. You will never regret. Whenever I need new glasses, I will come back to this shop.
Des gens super serieux un super suivi de la commande belle communication et article au top
Rien a dire je recommande 🥰
I was in search of very specific style of frames to replace a broken pair I had purchased years ago in the United States. I was unable to find them here in the US, but I finally found them here at Hiframe in Italy. International payment and shipping on Hiframe's website was incredibly easy and the shipment arrived before expected. Thank you, Hiframe, for the excellent customer interface and stylish eyewear!
I give my compliments for this shop. Very nice glasses and I very fast delivery to the Netherlands.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.