Hertz Anmeldelser 

The rental experience was good when it started at the Zurich airport, but went sour as soon as I returned the car. It was an early morning drop-off Ina key slot and sure right before I take off I get an email indicating there were damages and I'll be charged CHF1350 (USD $1700). The pictures they sent showed surface scratches and supposedly a dent. My pre rental video showed these scratches before I left the airport. Of course calling them, they didn't answer any calls. I emailed them several times to no response. Looking at others in this thread, seems like Hertz is scamming everyone using this modus operandi. Terrible! Don't rent from here, and if you do...Definitely do a real time return so they don't scam you. I'm fighting with my credit card company, as well as these clowns. If this is a regular operation is there no authority in Switzerland that can look into this?

Das Personal am Flughafen Basel war sehr freundlich. Schneller Service und gute Erklärungen. Wir bekamen sogar kostenlos ein größeres Fahrzeug.

Aeropuerto Basilea todo perfecto

Aeropuerto de Basilea, Emanuela muy amable y atenta

Service was excellent it was with Nadia, thank you

Basel aeroporto, molto cordiali, servizio al top.

Rental in Basel airport was smooth and without surprise. Special thanks to Mr Dif for his 5* service!

Presonnal is vers helpfull and professionnal !

We receive a very comfortable car. Service at Hertz was also very comfortable and quickly

Kostenloses Upgrade auf höhere Klasse. Ein Lexus . Fahrvergnügen pur. Abwicklung bei Abholung und Rückgabe problemlos und zügig und freundlich

Rental at Hertz Basel airport was easy and without hassle. No surprise at return. Staff was polite and vehicle was clean.

Basel airport staff, Nadia and Hafid, were super helpful and nice. Would greatly recommend them!!

I purchased a full protection package through Trip.com. When I went to pick up my car from the Hertz office on the Swiss side of EuroAirport, I provided my reservation details and informed them that I already had full protection coverage.

Despite this, the Hertz office stated that they do not recognize the insurance provided by Trip.com and that it is not valid. They insisted that I needed to purchase another insurance package directly from them. They also told me that if I did not buy their insurance, they would charge at least €500 even for the smallest scratch. Furthermore, they said that if I purchased their insurance, they would not even check the car.

With my children and luggage there, I had no choice but to buy the insurance again from the Hertz office. They also stated that even if I return the car without any issues, the fee would not be refunded.

This situation is very disappointing and does not suit a brand like this.

Great fast service
Clean car and extra help with local toll
Good stuff

All perfct , basel airport

Staff members in Basel Airport was friendly, professional and spoke excellent English. The clerk made the whole rental process easy and smooth. A Hertz staff member also kindly help me to set up the navigation system. Deposit of 1500chf was released at return
Car nice and clean, would definitely use Hertz again for our next trip in Basel. 5⭐️⭐️⭐️⭐️⭐️

İ was really happy about the rental becuase i have upgraded car at the beginining and employees helped me to transfer the car even i parked in Swiss side. Really appreciated and recommend

Ich habe ein Mietwagen bei Hertz in Basel Flughafen gemietet.

Der Service war einwandfrei und ging schnell von statten.

Was mir auch aufgefallen ist war, das die Kindersitze sehr sauber waren. Dafür aufjedenfall schon mal ein Daumen hoch 👍🏻

Basel aeropuerto todo bien