First of all, a big thank you for Tim aka the Hercules in Henfield Storage Brighton. He was on time and very helpful for assisting my furniture move very efficiently. And drove me back to the storage... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Once again, we received a fantastic service, very friendly staff, from the man who helped us book the delivery after our 3 months booking was near to the end, but once again, amazing help from Frankie... Se mere
Virksomheden har svaret
Amazing service from Frankie who worked so hard alone to move the contents of our one bedroom flat into a 60sq ft storage unit. Despite all the issues getting large furniture items down from the 4th f... Se mere
Virksomheden har svaret
Really impressed with the service I received at Henfield Storage. After requesting a quote, I received a phone call from Tim at the Brighton Hollingbury unit, and he was incredibly helpful. I was unde... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our self storage sites in London, Brighton and Horsham offers great low prices, free collection and helpful staff. All our location have a 7 day opening and our customers rate us ‘excellent’. Read our reviews and let us help you too!
Kontaktoplysninger
Nightingale Road, RH12 2NW, Horsham, Storbritannien
- 020 3131 3069
- info@henfieldstorage.co.uk
- henfieldstorage.co.uk
4,9
Fremragende
610 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Iqbal was fantastic!
Iqbal was fantastic today, really smooth transfer from one unit to another, took a huge stress away from me.
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Dear Mr. Foster,
Thank you for your kind words about the service you received at Henfield Storage. I'm thrilled to hear that you were pleased with how I handled your unit transfer smoothly. Your satisfaction is our top priority, and it's always rewarding to know that we met your expectations.
If you ever need assistance again in the future, please don’t hesitate to reach out. We’re always here to help!
Kind regards, Iqbal
Very helpful staff
Very helpful staff. Iqbal in particular
The whole storage unit is by far the best run in the area, always tidy, trolleys always available
9. november 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for your kind words, Macabb! I'm thrilled to hear that you found our staff helpful and that you appreciated the cleanliness of our storage unit. We strive to provide the best possible service and keep everything in top shape for our customers. If you ever need assistance, feel free to reach out. Your satisfaction means a lot to us! Best, Iqbal
It has been amazing
It has been amazing! Stress free, smooth experience. The best service I have ever experienced in my whole life. I am speechless. I compared it to the market to all other storage companies and it is massively cheaper. Driver Mohamed was incredibly helpful and Peter blew my mind and broke the costs down patiently, Iqbal was incredible on the phone and doing my contract. I have always used Henfield and I will always come back. 10 stars!!! Please give these guys a pay rise, they deserve it!
12. november 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for your amazing review, Jules! It truly means a lot to us to hear that you had such a positive experience with our service. I'm thrilled to know that you found us to be stress-free and that our team, including myself, Peter, and Iqbal, could assist you in a way that exceeded your expectations.
We take great pride in providing excellent customer service, and it’s rewarding to hear that our efforts have made a difference for you. Your comparison of our prices to the market is genuinely appreciated, and we strive to deliver the best value possible.
Your kind words about our team will definitely be shared. We look forward to serving you again in the future! Please don’t hesitate to reach out if you need anything.
Thank you again for your trust in us!
Best regards,
Mohammed
They have a best prices
They have a best prices. From my experience with other companies, they have the best service.
12. november 2024
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Besvarelse fra Henfield Storage
Many thanks for the great review, Robert! We're very happy indeed to know that you think we have the best storage service around :-)
Fab and extremely helpful collection…
Fab and extremely helpful collection service. 10/10 recommend!
11. november 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Hi Sophie, thank you for the lovely review! It was lovely to meet you and I'm very happy to hear that we were able to help turn what could have been a stressful day into a relatively stress-free one! Hope all works out for you and your mum. Kind regards, Tim
It's people like Iqbal that make a…
It's people like Iqbal that make a company what they are. Friendly, efficient and helpful, plus we saved some money. Who can ask for more?
9. november 2024
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Besvarelse fra Henfield Storage
Thank you so much for your kind words, Daniel! I’m thrilled to hear that you were happy with the service from us at Henfield Storage Southwark. It was a pleasure assisting you, and I’m glad to know you found me to be friendly and polite :-) If you need anything in the future, don’t hesitate to reach out. Kind regards, Iqbal
Great deal
Free man & a van made it really easy to transfer from another storage - better service for a lower price, what not to love about it? Thanks Iqbal, Mo and Peter for the advice, tailored service and box lifting!
5. november 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Dear Mr. Disch,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with the service provided by myself, Pete, and Mohammed. It was a pleasure helping you with the van and man service and assisting with the transfer between storage locations. We aim to make every move as seamless as possible, so your satisfaction means a lot to us.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out.
Kind regards,
Iqbal
On 20/08/2020
On 20/08/2020, I down graded from 4 bed house to 1 bedroom flat, it was a short time move as I had to work abroad, and had to sell my house. I stored only few items with Henfield Chiswick Branch. At time of signing agreement I was told that they will arrange insurance and as soon as I give them my insurance policy they will cancel their insurance of £50 p.m for goods valve less then £1000.I drove down and handed my policy and next day took a flight. I have just received an invoice from Henfield still charging me insurance of £38.97 plus VAT siphoning via D/D from my bank account. I challenged them and they denies receiving my insurance policy, I then took whole years insurance with Surewise for whole year for £17.50. Scammers, be very careful, I will take legal action .
31. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Dear Mr Sarayia, thank you for your comments. Further to the phone conversations you've had with our team members in the Chiswick branch I'd like to reiterate that according to our records we did not receive a copy of your insurance policy when you opened your storage contract in August 2020. As we've mentioned to you if you are able to provide us with the insurance policy that you've had in place since then then we will be more than happy to look at it for you. Regards, Ben
Professional, friendly, great guy
Tim was amazing with helping me move my stuff into storage, he was so friendly and helpful and nothing was too much to ask. He explained everything to me and did everything with a smile and we had a laugh, which made a really stressful experience far less stressful. Thanks Tim 👌😊
1. november 2024
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Besvarelse fra Henfield Storage
Hi Kesha, thank you for such an amazing review!! It was a pleasure looking after you and I am glad that everything went smoothly and it all turned out to be far less stressful as you thought it might be :-) Kind regards, Tim
I dealt with Tim who was so friendly…
I dealt with Tim who was so friendly and helpful. I was out of the property and into the storage unit within an hour and a half. Nothing was too much trouble and everything was explained clearly. Would highly recommend
30. oktober 2024
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Besvarelse fra Henfield Storage
Hi Kez and Dan,
Hope you are both well. Thank you for leaving us such a lovely review. It was no trouble at all helping you move your items and we did it in super quick time also. Hopefully see you soon! Kind regards, Tim
Highly recommend, excellent service
Received brilliant service from Mohammed and Iqbal at the Southwark branch. Was unsure of the size I would need and Mohammed took the time to show me several spaces to ensure my items would fit. From the initial visit to moving in, they made it so easy and were always available to assist with any questions. Many thanks!
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Dear Peter,
Thank you so much for your kind words! I'm really glad to hear that you had a positive experience at our Southwark branch. It was my pleasure to assist you in finding the right space for your items, and I’m thrilled to know that Iqbal and I could make the process smooth for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Thanks again for your lovely feedback!
Best regards,
Mohammed
Great Experience
Great Experience. Tim and Matt turned up with two vans and helped us clear our house quickly and carefully.
The storage area was clean and tidy with rapid offloading.
14. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you Gareth for your excellent review. It was our pleasure helping you both move your items into storage. Our job is always made easier when we work with such lovely, friendly and helpful customers like yourselves! We will see you soon. Best, Matt
Thank you to Iqbal
Thank you to Iqbal for the professional assistance with account opening
10. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Hi Dmytro, thanks very much for your positive feedback regarding my assistance in opening your account with Henfield Storage. It was lovely meeting you and I'm delighted to hear that you were happy with the service provided. If there's anything further I can assist you with or if you have any questions, please feel free to reach out. Thank you once again! Kind regards, Iqbal
Excellent. Iqbal was fantastic!
Great service from Iqbal. He was very helpful, efficient and polite. The least stressful part of our whole packing experience! Thank you Iqbal!
4. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Hi Edward, thanks very much for the great review! I'm thrilled to hear that you were pleased with Henfield Storage and the collection service I provided. Your positive feedback means a lot.
If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. Thank you once again for your kind words! Kind regards, Iqbal
A million thank yous, especially to Mohammad and Iqbal
I’ve had the storage here for over two years, and Mohammad and Iqbal have been patient, helped as much as possible (since I move abroad) always finding ways to ensure I am able to make my payments in a timely manner and know any updates to my account. They are communicative, and they always put the customer first. It’s been such a pleasure to have these two support while I’ve been away so long and my items have been housed here. They also made the move out extremely swift and easy
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for your kind words, Karen! It has truly been a pleasure to assist you over the past two years. I’m glad to hear that you found our communication helpful and that we were able to make your experience as smooth as possible, especially while managing things from abroad.
Both Iqbal and I strive to prioritise our customers' needs, and I’m thrilled that you felt supported throughout your time with us. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
Wishing you all the best in your future endeavours!
Best regards, Mohammed
Had a great time storing my personal…
Had a great time storing my personal belongings in Henfield storage southwark safe and secure. Great customer seventeen from moe and iqbal
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for your wonderful review, Mohammed!
We're thrilled to hear that you had a positive experience storing your belongings with us at Henfield Storage Southwark. Our team, especially Moe and Iqbal, is dedicated to providing excellent customer service, and we're glad their efforts made a difference for you.
If you need any further assistance in the future, please don't hesitate to reach out. Safe travels with your belongings, and we hope to see you again soon!
Iqbal Pete Mohammed amazing service…
Iqbal Pete Mohammed amazing service from these guys the best storage place in London highly recommend.
3. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our team. Your recommendation means a lot to us, and we’re proud to be considered the best storage place in London. If you ever need assistance in the future, please don’t hesitate to reach out!
Pete, Iqbal & Mohammed
Like Kellogg frosty …
Like Kellogg frosty …. They’re GGreat
Mohamed
2. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thank you so much for taking the time to leave such a delightful review! We’re thrilled to hear that you think our storage facility is “Grreat” – just like Kelloggs Frosties!
Your satisfaction is our top priority, and we’re glad to know our services met your expectations. If you ever need assistance or have any questions, please don’t hesitate to reach out.
We hope to see you again soon!
Mohammed
Really friendly and stress free!
Tim was great and super friendly made it really easy and stress free! It’s the first time using a storage unit so had no idea what to expect but everything was explained in detail and was made easy! Thanks Tim
29. september 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
You're welcome, Caragh! Our aim is to try and make moving day as stress-free as possible for our customers, and it's great to know that we did that for you. it was a pleasure meeting you and helping with it all. if you need anything else, please don't hesitate to get in touch. Kind regards, Tim
Best service- above and beyond thank you
Best service- above and beyond thank you
25. september 2024
Uopfordret anmeldelse
Besvarelse fra Henfield Storage
Thanks very much for the great review, Melanie! We're really happy you felt we provided the best service and that we could be helpful during your move into storage with us. Kind regards, the Henfield Team
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