Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Se mere
Okay to start off I tend not to trust marketing in general. However most of the images and video footage seemed to be from their actual factory showing their construction and materials. Considering... Se mere
Ordered a helmet and larger cheek pads in separate orders. Sent my measurements to someone at Hedon to verify, but it was still a bit big. So ordered the cheek pads. Both are amazing beautiful qua... Se mere
Virksomhedsoplysninger
Om Hedon
Skrevet af virksomheden
Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.
Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.
Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal
Kontaktoplysninger
Storbritannien
- 01895443074
- aftersales@hedon.com
- hedon.com
4,4
Fremragende
587 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 63 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely the best customer…
Absolutely the best customer service/communication. Top quality helmets and accessories. Highly recommended HEDON!!!
5. maj 2026
Kind Greetings
Knowledgeable, detailed & amiable in one Pkg !
Shalom & Best Regards !
10. maj 2026
Uopfordret anmeldelse
Amazing helmets. Great service
This is the third helmet I have bought from Hedon. They are such a good company to deal with, really helpful and ensure you get exactly what you need (especially if you order the wrong visor - they asked me if I wanted a different one that would match better!).
These helmets are seriously cool - people ask about it when I get off my bike - but also very safe and well constructed. The inside soft leather is also incredibly comfortable.
10. maj 2026
Uopfordret anmeldelse
Hedon - the best there is!
Customer service is great!
Hedon products have no real competition - I own two helmets & gloves - simply stunning!
Also bought one helmet as a present to my frined.
#Hedon💪
23. april 2026
Buying Experience a bit frustrating
Helmet didn’t ship in a timely, efficient manner. Also ordered two visors and they wouldn’t combine the purchases into one shipment, resulting in double shipping charges.
23. april 2026
Besvarelse fra Hedon
Hi John,
Thank you for sharing your feedback, and please accept our sincere apologies for the frustration caused by the delayed shipment and the handling of your visor orders.
You were initially advised that the helmet would ship by the end of April, but the dispatch was delayed and you had to contact us repeatedly for updates. We recognise that the communication from our side should have been more proactive and that the changing timelines understandably added to your disappointment.
We also understand your frustration regarding the two visors. As they were placed under a separate order using a different promotional code, our team did not combine them with the helmet order. However, we appreciate that this resulted in an additional shipping charge, and we are sorry that we were unable to provide a more convenient solution at the time.
After receiving the helmet, you requested a larger size, and we can confirm that the exchange has since been completed. We hope the replacement helmet now provides the correct fit and that you are satisfied with it.
Should you have any remaining concerns or require further assistance, please email aftersales@hedon.com and address your message directly to Aaron. I will personally review your enquiry and ensure it receives the appropriate attention.
Kind regards,
Aaron
Customer Services Supervisor
The helmet is beautiful but as a note…
The helmet is beautiful but as a note for custom designs, you can’t really change anything after receiving the proofs. I was told changing the hardware from platinum to brass would mess up the paint and damage it. So the proof process is a formality and not actually part of the process. Once you hit submit it’s a done deal. Wish that were more transparent up front.
27. april 2026
Great product
Great product. Great packaging. Great service. So er there great. I have helmet, gloves and some spare visors.
The helmets are next level in every way and the gloves too.
21. april 2026
Hedon is the most polite and responsive…
Hedon is the most polite and responsive entity that I've had the honor of communicating with.
21. april 2026
Incredibly fast delivery from the UK to…
Incredibly fast delivery from the UK to the US with great communication every step of the way. This is my 4th Hedon helmet, and they never disappoint—beautiful craftsmanship, perfect fit, and premium feel. Worth every penny.
22. april 2026
Great Communication and Service
The communication leading up to the shipment was exceptionally thoughtful.
Even though I ordered from Japan, I never once felt anxious about whether the product would arrive.
I truly felt that this company understands and cares about its customers.
21. april 2026
These helmets are sublime
These helmets are sublime. if you want something that is crafted perfectly, comfortable and looks beautiful these are your people to go to
30. april 2026
Uopfordret anmeldelse
Amazing helmet
Fantastic customer services, and wow what can I say I’ve lusted after a Hedon helmet for around 3 years now, it hasn’t disappeared, I wore it for the first time yesterday and wow so light and the wind noise compared to my Shoie Glamster was night and day, if your wanting one get one they are absolutely amazing
15. april 2026
Love the product
Love the product, great quality, and very good customer service. I had only one concern, but decided to let it go. When I first received the helmet, it seemed to me that it had been a return. There was a small ding on the right side, the leather, over and to the left of the left eye was slightly rubbed and discolored from the rest and much of the gel coat (?) seemed to be milky in certain light angles (like it had been re-polished. This was just me being picky, but it’s something I noticed. However, I won’t be returning it. It’s a great helmet. Thanks
13. april 2026
Reliable accommodating helpful company
Reliable accommodating helpful company
Highly recommended and best a high quality work of art helmet
7. april 2026
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