Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Se mere

Bedømt til 5 ud af 5 stjerner

5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Se mere

Bedømt til 5 ud af 5 stjerner

Okay to start off I tend not to trust marketing in general. However most of the images and video footage seemed to be from their actual factory showing their construction and materials. Considering... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered a helmet and larger cheek pads in separate orders. Sent my measurements to someone at Hedon to verify, but it was still a bit big. So ordered the cheek pads. Both are amazing beautiful qua... Se mere

Virksomhedsoplysninger

  1. Butik med motorcykeludstyr og -tilbehør

Om Hedon

Skrevet af virksomheden

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

587 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 63 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(587)

173 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Disappointing quality on a bespoke helmet

I have purchased several Hedon helmets over the years and, generally, I have been very satisfied with their quality.

Unfortunately, my experience with the most exclusive and expensive helmet I have purchased from Hedon — a fully bespoke helmet that I personally designed — has been very disappointing.

The helmet features a custom gold cross, and after only a very minor scratch, the gold finish/paint chipped off surprisingly easily. I own other Hedon helmets that have occasionally suffered small knocks or even accidental drops, and while they may show a small mark, the paint has never come off like this.

For a bespoke product at this price level, I expected the finish and durability to be considerably better. It is particularly disappointing that the helmet I invested the most in is the one that has shown the poorest resistance.

I like Hedon and have been a repeat customer, which is precisely why this experience has been so disappointing. I don’t believe the quality of this particular finish is consistent with the price or with the standard I have experienced from my other Hedon helmets.

20. august 2026
Hedon-logo

Besvarelse fra Hedon

Hi Javier,

Thank you for your feedback, and we’re sorry to hear about the issue with the finish on your bespoke helmet.

Every Hedon helmet, particularly our custom pieces, is handmade and carefully inspected throughout production before being approved for dispatch. We have reviewed our correspondence regarding your order but cannot find any previous report from you concerning the gold cross or its finish.

Hedon helmets are covered against defects in materials and manufacturing. Physical damage, normal wear and tear, or damage arising from use, handling or storage would not normally fall under the warranty.

We would nevertheless be happy to assess this properly. Please contact our Customer Services team with photographs of the affected area and your order details so that we can review whether this is a manufacturing issue and advise you accordingly.

As a returning Hedon customer, we’re particularly sorry to hear that this helmet has not met the standard you experienced with your previous purchases.

Hedon Customer Services

Bedømt til 4 ud af 5 stjerner

Nice product, good service, expensive shipping

Ordered a helmet and larger cheek pads in separate orders. Sent my measurements to someone at Hedon to verify, but it was still a bit big. So ordered the cheek pads. Both are amazing beautiful quality items, but the shipping cost from the UK. WOW! I get it for the helmet, it's a big item, but those cheek pads could have been tossed in a tyvek envelope and shipped for much less. Only gripe. Otherwise, I love my helmet!

5. august 2026
Bedømt til 5 ud af 5 stjerner

5 ⭐ experience

5 ⭐

Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other items before all options with the current product were explored.

A very good experience and has only enhanced the Hedon experience

Thank you

20. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hedon glove replacement

I ordered a pair of gloves, they fitted but a bit on the small side, l asked if they could be exchanged, no problem was the prompt response, a pre paid label was emailed, l now have my very nice gloves, excellent service 👍

15. august 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Well I ordered gloves with a discount…

Well I ordered gloves with a discount code that I received faster than I expected and gloves were exactly as advertised. And the gloves are great so no complaints. But I ordered a helmet and visor a month and a half ago, which the gloves I ordered weeks after go great with, and there's been no change in the status since. Just that I ordered them. So at this point I have no idea if I'll even end up getting the helmet and visor. I've had this happen with another brand only to be eventually told that they're out of stock of the items after a month of waiting when it was in stock when I ordered it. So my experience was great with the gloves I bought but since I bought them because they match the helmet I haven't received or know if I'll ever receive it, I'll have to say my experience hasn't really been a good one.......or pending at best.

31. juli 2026
Bedømt til 5 ud af 5 stjerner

Noticeable Clink

July 28th, 2026, my 37th birthday, after seeing a light show at a racetrack near New York City’s only Casino, I saw the vision for the neighborhood, I reviewed newsletter emails I received and saw an email from Reg, Co-Founder of Hedon who shared a promo code on my Free Shipping order I conducted that night. I am so absolutely thrilled with my purchase, it is from a British Manufacturer or brand and is composed of the right material, Brass, similar to: Ceramics; Pewter; Sterling Silver; Wood; Glass and Stone, manufactured by European countries with monarchies Christianity as a State Religion, the UK and Denmark, this kind of discernment results in companies like Yale, lock manufacturer. The keyring does make a unique clinking sound whenever I handle my keys and the brand will get exposure to those inspecting my keys in my gym locker room for example! 🇬🇧

28. juli 2026
Bedømt til 5 ud af 5 stjerner

1st time customer, extremely happy w/ Hedon!

Okay to start off I tend not to trust marketing in general. However most of the images and video footage seemed to be from their actual factory showing their construction and materials. Considering the price being about $250 USD higher than my current Arai and $500 or more less than other high end helmet options my new Heroine Racer 2.0 is completely amazing.

The quality of the materials, paint finish and design is better than anything I have seen under any brand. So much lighter than my current helmet. Better visibility in all directions. So far good enough ventilation for even hot riding days in my testing and easy to control with the multi position visor. Also super simple to install your favorite intercom system. Truthfully the amazing retro looks and style just really make this helmet stand out. Highly recommended company!

28. juli 2026
Bedømt til 1 ud af 5 stjerner

Beware

I purchased a custom herion racer helmet in medium and I can't even get it past my ears.
I have been riding for 35 years.
I own 12 helmets
I wear medium in Bell, Arai, Alpinestars, Icon, AGV, and HJC.
I went back forth with customer service for over 2 weeks sending them videos, dimensions, pictures, etc etc and they are still convinced I do not know how to put a helmet on my head! Ha! Ha!
I just gave up, I'll find a tiny person to give it to.

10. august 2026
Uopfordret anmeldelse
Hedon-logo

Besvarelse fra Hedon

Hi Tim,

We’re sorry that the fit of your helmet was not right for you and for the frustration caused by the subsequent correspondence.

Hedon sizing is brand-specific, which is why we provide our own sizing guide and offer optional Size Insurance for Custom and Made-to-Order helmets. When ordering, you advised that you had not previously tried a Hedon helmet and selected Medium based on the size you wear in other brands.

As your helmet was custom-made specifically for you and Size Insurance was not selected with the order, it would not normally qualify for a size exchange. Nevertheless, we offered a one-time exception allowing an exchange, subject to the applicable Size Insurance and return shipping costs.

We’re sorry we were unable to reach a resolution that fully met your expectations and appreciate your feedback.

Hedon Customer Services

Bedømt til 1 ud af 5 stjerner

Absolutely awful Customer Service from…

Absolutely awful Customer Service from Hedon once they got my money. I placed a special order helmet six weeks ago even though I said ideally needed the helmet within about three weeks. Now they are not returning my calls and today no one is even picking the phone up at their office. Beware

10. august 2026
Uopfordret anmeldelse
Hedon-logo

Besvarelse fra Hedon

Hi David,

We’re sorry for the frustration caused by the wait. Your selected helmet was out of stock when ordered and is therefore being handmade in our workshop, as indicated by the lead-time message shown on the product page.

Your order is already in production. As the process involves several stages, including painting, drying and finishing, it unfortunately cannot be safely expedited.

We appreciate your patience and will send you a dispatch confirmation as soon as your helmet is ready.

Hedon Customer Services

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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