HarvestRight Anmeldelser 

I brought this Harvest Right set it up works great. Had a issuse tech support was quick to help and get resolved.

We have had our freeze dryer since 2018. Great company to buy from, everything you need to get started is right there. We just finished talking to customer service today about an issue we were having. Customer service is exceptional and will go out of their way to help.

We have not used our freeze dryer in a while - it was really loud, so we had to move it out into the garage. When we were using it, we LOVED it. I have only had to contact customer service once because I didn't read the directions when it said the oil filter containers were NOT dishwasher safe. You guessed it - I put it in the dishwasher and it melted. Customer service was EXCELLENT. They immediately responded to my issue and explained that the new and improved oil filter will work better than the old one. So maybe it wasn't a big mistake by putting it in the dishwasher. Let's just go with that. :-) I am looking forward to replacing this filter so that I can start using it again!

Awesome service and product! The service and support is the best!

My Harvest Right freeze drier is great. We’ve owned it for over 6 years. If there is ever an issue the customer service is great. They walk us through steps to fix it, the error codes are helpful when troubleshooting and the follow up is appreciated.

Incredible freeze dryer, works great and tons of capacity. Customer service 5 star

My Harvest Right freeze dryer is back up and running after fast trouble shooting from Gaven at Harvest Right. Thank you Gaven for your help, and thank you Harvest Right for making this awesome freeze dryer!!!

The Harvest Right freeze dryer is convenient for daily operational use, helping streamline our workflow and support regular milk processing activities. However, proper monitoring and maintenance are still necessary to ensure consistent performance and minimize operational delays. Overall, it is a useful piece of equipment that contributes to the efficiency of our daily operations.

Absolutely horrible customer service. Thing started breaking down in less than a year. Warranty is a joke in canada. Will go with a different brand. DO NOT BUY

We got a Harvest Right large freeze dryer 2½ years ago and love it. The best machine out there for long-term food storage. Not only does it help with storage but it is a great way to make healthy, natural, tasty treats!

Just purchased. Easy to operate with great results.

I am very pleased with my Harvest Right Pharmaceutical Freeze Dryer! I received it from a family member, and I’m especially excited to put it to use for personal health and nutrition purposes.

I plan to use it to freeze-dry wheatgrass juice and sprouts so I can preserve their nutrients and have them available for long-term use. Having the ability to preserve fresh, nutrient-dense foods in my own home is something I’m really excited about.

I would definitely recommend the Harvest Right Freeze Dryer to anyone interested in preserving food, preparing nutritious foods in larger quantities, or simply having more control over the quality and storage of what they consume. I’m looking forward to putting mine to good use!

We bought this unit this weekend and had a little trouble with the vacuum seal, we called the customer service number and they had us up and running by noon and they followed up with me the next day too. Good customer service goes a long way with me.

Reliable appliance and easy to operate. Customer service was top-notch helping with assembly and the initial operation (had an initial vacuum issue, but prompt and professional customer service solved the door gasket installation issue). Highly recommend!

I love my harvest right machine!

I bought my large freeze dryer in November 2025. It started having issues in March of 2026. Harvest Right company helped to troubleshoot the issues under the warranty but were unable to get it to work, correctly so it had to be shipped back through freight on a platform? So... long story short.... October of 2026 we finally have it back and working. The machine weighs about as much as a small washing machine so it was impossible for us to lift it ourselves onto the platform without muscular help. It took 7 months to get the machine back so we could actually use it again.

Exceptional customer service with helpful, caring and knowledgeable people. Quick and thoroughly resolving issues while being professional and punctual as well. Not only is the Harvest Right freeze dryer a great product that I love! It saves me money from foods that I can buy on sale or produce from my garden or leftovers I process to use later as needed in the future. The ideas are endless.

My machine has been humming for a few days. I started with candy, then sweet corn, and next is bananas. My only regret is not getting a bigger machine.

We had an issue with a part on our Harvest Right Freeze Dryer. We were able to get assistance from Taiya in the technical assistance. She helped us try several things and then assisted us when we had to return parts to Harvest Right to have them try to locate the problem. She was very good in helping us and following up on the many aspects we had to address. It was great to work with someone who was very willing to assist us. Good employees make a company stand out.

I bought the medium freeze dryer four years ago. It had done the job until now. My machine is throwing a temperature code and the official manual says to call Harvest Right customer support, which I did. The “support person” didn’t seem to have any experience, as she kept asking other people what she should say to me. She repeatedly asked me the same questions over and over, and when I asked to be transferred to someone else, I was ignored.
I left emails and texts looking for tech assistance with no response. I have trays of frozen food ready to freeze dry, and a non- functioning machine from a company that doesn’t stand behind its own products.
I’m happy for people who are satisfied with their machines. I was too. Not anymore. I hope you never need customer service from Harvest Right because there is none.