Handles2hardware Anmeldelser 

111
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

First time customer, needed lock for cloakroom to replace existing mechanism and found exactly what I needed. Website was easy to navigate and select right product. New lock arrived quickly and well p... Se mere

Bedømt til 5 ud af 5 stjerner

What a great company! Yes, there was a hitch with the order being misdirected…..but it was sorted….not using email but through the company ringing me and speaking to to me directly, I really appre... Se mere

Bedømt til 5 ud af 5 stjerner

I found the website really easy to navigate and found what I want. The item I wanted wasn’t due in stock till a week after my order and they got in touch to let me know, offering a refund if I did... Se mere

Virksomhedsoplysninger

  1. Isenkræmmer
  2. Gør det selv-butik

Skrevet af virksomheden

Handles2Hardware are suppliers of Architectural Ironmongery, Trend Routing Accessories, Fixings, Hardware, Tools & Other DIY Products. We are a small team dedicated to offering a first-class service and making the shopping experience easy and stress free for our customers, be they trade or public. We stock over 11,000 products and source from only the best suppliers. Our Ironmongery Range includes Door Handles, Knobs, Hinges, Locks, Latches and much more. Everything you can think of for your Ironmongery projects. Whatever the size of your project we aim to have the right product for you and if you cannot find the product you are looking for, or you need some advice, then please email the team, or give us a ring and we’ll do our very best to help.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(111)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Sent the wrong size handkerchief wrong size product sent out out.

Sent the wrong size handkerchief out.

23. marts 2025
Handles2hardware-logo

Besvarelse fra Handles2hardware

Hi Nick

We haven’t had any prior contact regarding this issue, so we haven’t had the opportunity to look into it. Additionally, we don’t sell handkerchiefs, so there may be some misunderstanding. Please reach out to us at info@handles2hardware.co.uk with more details, and we’ll do our best to resolve any issue.

Kind Regards
Emily
Handles2Hardware

Bedømt til 2 ud af 5 stjerner

I’ve been having messages from DPD that…

I’ve been having messages from DPD that my parcel will be delivered between 15.53 and 16.53. Still not delivered

3. januar 2025
Handles2hardware-logo

Besvarelse fra Handles2hardware

We're sorry to hear that your parcel hasn't arrived within the expected timeframe. While we rely on DPD for deliveries, we understand how frustrating delays can be. Please feel free to reach out to us directly, and we'll do our best to assist you in tracking your order and ensuring it reaches you as soon as possible.

Thank you for your patience

Kind Regards
Emily
Handles2Hardware

Bedømt til 5 ud af 5 stjerner

Love my new door handles

Love my new door handles. Great service and communication. I needed some more information and Emily responded straight away. Placed the order and the handles arrived within a few days.

29. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought 2 thumb turns and they have no…

I bought 2 thumb turns and they have no securing screws… useless. !!

25. november 2024
Handles2hardware-logo

Besvarelse fra Handles2hardware

Hi Dennis,

Thank you for your feedback. Our thumb turns are not supplied with securing screws, as it is expected that you use the grub screw already in place on the cylinder when switching these over.

We apologise if this wasn’t clear at the time of purchase. If you need any further assistance or installation advice, please don’t hesitate to contact our customer service team at info@handles2hardware.co.uk. We’re here to help!

Kind Regards,
Emily
Handles2Hardware

Bedømt til 4 ud af 5 stjerner

AC50 adhesive

Company processed order swiftly. Company that was supposed to deliver goods failed on first attempt due to an alleged problem in the area. Success on second attempt after the weekend

14. november 2024
Bedømt til 1 ud af 5 stjerner

No response to my request to cancel…

No response to my request to cancel order after finding out they didn't have the stock. Items on the website do not appear to have stock control

17. november 2024
Handles2hardware-logo

Besvarelse fra Handles2hardware

Hi Mark,

Thank you for taking the time to share your feedback—we truly value hearing from our customers.

I wanted to let you know that we responded to your email within 15 minutes of receiving it, though it’s possible you might have missed our reply. I completely understand your frustration regarding the delay and want to clarify that backorder dates are clearly stated on the product pages of our website. This is to help ensure customers are aware of potential delays before placing an order.

As you requested, we have already canceled your order, and a full refund is being processed. It will be issued to your original payment method shortly.

Please don’t hesitate to reach out to me directly if you have any further questions or concerns—I’d be happy to assist.

Thank you again for your understanding.

Best regards,
Emily
Handles2Hardware

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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