HALO®  Anmeldelser 

79
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Got a baby co sleeper with mould on the base board, havent been able to contact anyone since march 2024 or get my money back.

Bedømt til 5 ud af 5 stjerner

Fantastic service and beautiful product! I cannot stop singing praises for this company. We got (free!) international delivery within 24 hours. And the Bassinest is just gorgeous. It adjusts to an... Se mere

Bedømt til 5 ud af 5 stjerner

Bought this for 5 month old who was swaddled as a newborn and doesn’t sleep well through the night. Lovely soft material, breathable, lightweight and washed lovely. You can wrap their hands in the swa... Se mere

Bedømt til 1 ud af 5 stjerner

Waited over 2months for mattress to come back into stock ordered and was sent a used returned one.... I contacted company they were very apologetic sent out another from London office as they had agai... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Babyudstyrsbutik

Skrevet af virksomheden

For over 25 years, HALO’s® mission has been to make safe sleep easier. Known as America’s trusted safe sleep brand, we created the original American baby sleeping bag. Today our HALO® SleepSack® Sleeping Bags and Swaddles are the number one choice of American hospitals, used in over 1,700 nationwide. In addition, our popular HALO® BassiNest® is an innovative bedside cot designed to make safe, close sleep easier.


Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(79)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Bassinet order

I placed my order a few weeks ago, there were some issues with delivery however the customer team rectified the issue and now received my order.

Looking forward to using the bassinet shortly!

4. maj 2022
Bedømt til 5 ud af 5 stjerner

Stars & Moon print Halo Sleep Sack for my grandaughter

Brought the Stars & Moon print Halo Sleep Sack (0-6 months) for my new grandaughter Francesca - it looks perfect. She's still too small to use it yet but in a couple of weeks once she has gained weight it will be in use.
Sleep sacks are much safer than loose blankets and she will of course be sleeping on her back in a clear cot space following excellent safer sleep advice from the Lullaby Trust.
Thank you so much.

31. marts 2022
Bedømt til 2 ud af 5 stjerner

Halo bassinest

Bought the halo Bassinest swivel crib.
It's swivels which is great, it has a control panel with lights, white noise and womb sounds, volume control and a vibrate with two settings.
The lights a pointless. The vibrate is loud so you can't hear the womb noises. The height is also supposed to be adjustable, which it does but by morning it's slid back down and doesn't stay at the adjusted height.
The side wall comes down when lent on, but doesn't click in to place. So if you aren't leaning on it, it doesn't come down. Not overly impressed for the price.

9. december 2021
Uopfordret anmeldelse
HALO® -logo

Besvarelse fra HALO®

Hello Sarah, thank you for your order and feedback. We are sorry you have experienced some trouble with your BassiNest. We have tried to reach out to you via email but have not had a response. Can you please get in touch with our customer service team at europehelp@adenandanais.com so we can help you further. Kind Regards,

Bedømt til 5 ud af 5 stjerner

Great customer service!

I’m an existing customer who already had a halo bassinest. We had thrown the mattress out after poo-xplosion from our son and needed a replacement. While replacements could be purchased easily from the US website, they don’t deliver to the UK and the UK site didn’t have them on. The only other option was to get a mattress made by a company who makes generic mattresses; however this didn’t come with the reassurance of an endorsement from The Lullaby Trust, so I emailed Halo UK to enquire more.

Halo customer services responded within 24 hours and we’re very happy to help. They checked with the warehouse and then confirmed that they had a replacement mattress in stock. I paid for the same over the phone (and it was cheaper than the generic!) and I’ve now received the replacement by DHL within 3 working days.

I couldn’t ask for a better customer experience. Thank you.

19. juli 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've got my order in only 4 days

I've got my order in only 4 days. It was easy to build the bassinest. I love the color morning mist-its much more beatiful than on the internet. The baby comes in 8 weeks, hope he loves bassinest. It looks comfortable and cozy.

18. juli 2021
Bedømt til 4 ud af 5 stjerner

Poor delivery communication

The item was delivered within a week of ordering. The delivery service used was DHL. However, I found their communication poor, advising that the item would be delivered “ by the end of the day”. I would suggest that DHL use text to communicate in respect of deliveries, to save customers missing deliveries. The bassinet is a gift so I have not reviewed that.

6. juni 2021
HALO® -logo

Besvarelse fra HALO®

thank you for your feedback. We will look into this with DHL as they should have communicated with you via text and advised on correct delivery time slot. We will make sure to get this rectified.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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