Got a baby co sleeper with mould on the base board, havent been able to contact anyone since march 2024 or get my money back.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Fantastic service and beautiful product! I cannot stop singing praises for this company. We got (free!) international delivery within 24 hours. And the Bassinest is just gorgeous. It adjusts to an... Se mere
Bought this for 5 month old who was swaddled as a newborn and doesn’t sleep well through the night. Lovely soft material, breathable, lightweight and washed lovely. You can wrap their hands in the swa... Se mere
Waited over 2months for mattress to come back into stock ordered and was sent a used returned one.... I contacted company they were very apologetic sent out another from London office as they had agai... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 25 years, HALO’s® mission has been to make safe sleep easier. Known as America’s trusted safe sleep brand, we created the original American baby sleeping bag. Today our HALO® SleepSack® Sleeping Bags and Swaddles are the number one choice of American hospitals, used in over 1,700 nationwide. In addition, our popular HALO® BassiNest® is an innovative bedside cot designed to make safe, close sleep easier.
Kontaktoplysninger
The Light Bulb studio 316 1 filament walk , SW18 4GQ United Kingdom, London, Storbritannien
- +44 (0) 203 735 7569
- europehelp@halosleep.com
- halosleep.co.uk
2,8
Middel
79 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery
7. maj 2023
Fantastic service & beautiful product!
Fantastic service and beautiful product!
I cannot stop singing praises for this company. We got (free!) international delivery within 24 hours. And the Bassinest is just gorgeous. It adjusts to any height, swivels 360 degrees, and moves away and towards the bed easily. It is made from really good quality material, and looks extremely comfortable. I cannot wait for baby girl to arrive to use it as her first bed! :)
21. februar 2023
Highly recommend
Great company, ordered the cot when it was on offer, fab price and 2 sheets for the cot.
I bought these for my first great grandchild due in August
Great company highly recommend
9. februar 2023
Uopfordret anmeldelse
The product arrived with rusted legs…
The product arrived with rusted legs and the packaging was ripped inside. Can't get through to the customer service number and I've had no reply to the email I sent with photos. I didn't receive any automatic confirmation the email has been received either. I emailed both customer service email addresses on the website.
3. marts 2023
Uopfordret anmeldelse
Besvarelse fra HALO®
Hello Laura, thank you for your feedback. We are sorry to hear you have received a defective product and have reached out to you via email for next steps. We are awaiting your response. Kind Regards,
I love this product
I love this product. We’re hoping to transition to sleep sacks in the future and stared off with blanket swaddling. She always broke free and kicked herself out which woke her. Since using the halo swaddle sack she’s been so much settled.
11. januar 2023
baby settles well in her bag and sleeps…
baby settles well in her bag and sleeps all night
6. januar 2023
Excellent
Excellent, our baby wouldn’t sleep in two other cots we bought, this one he slept brilliantly, I just wish I had from birth as would have really helped with c section recovery, will be recommending to all c section friends going forward.
3. december 2022
Couldn't be happier with the bedside…
Couldn't be happier with the bedside crib. My wife had a c-section, so had limited mobility for 6 weeks following the birth. Having a co-sleeper such as this by the bed is perfect for keeping an eye on the little one, and also for nursing/breast feeding - as you don't have to get out of bed! The functions/features it comes with are also highly impressive - and it was very easy to assemble. Would highly recommend!
20. oktober 2022
Uopfordret anmeldelse
Effective
Since I don’t live in the UK I was afraid there would be some kind of delay but everything went smoothly, which proved the company’s professionalism.
12. august 2022
Excellent ordering process and quick…
Excellent ordering process and quick delivery. Gift for my pregnant daughter so haven’t been used yet.
29. juni 2022
Highly recommended
Light, comfortable and easy zip system to get navy in and out. We’ve been using Halo swaddles and sleep sacks from birth and fins them wonderful
24. juni 2022
Good products and nice support team
Good products and nice support team. I'm looking forward to seeing more products from them.
22. juni 2022
Waited over 2months for mattress to…
Waited over 2months for mattress to come back into stock ordered and was sent a used returned one.... I contacted company they were very apologetic sent out another from London office as they had again ran out of stock already and this one was a ex display model again used. Nobody answers the phone ( so far tried over 40x today also emailed) I am now stuck a few days before birth of baby with no bed for him to sleep in not knowing what to do
8. juni 2022
Besvarelse fra HALO®
Hello, we are sorry for your experience. Our team have been in touch and provided a refund and several items free of charge as compensation. We hope you will have a better experience in future. Kind Regards
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