Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
4,5
17 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed an order for their Mascara, and was confused about shipping. Pauline responded quickly, and was so nice! I explained it wanted to use the Mascara, before I subscribe. Excellent Customer Service, and a quick response! I recommend this Company. I want to try other products. Thank you, Renee'
First of all I appreciate so much that Facelove is so responsive to their customers. Pauline responded to me immediately when I had a question about company policy. Secondly I have tried the mascara and it is absolutely as advertised. I love it which is why I now want to try the makeup. I’m so far very impressed with Facelove.
Still waiting for the 2nd half of my order but other than that, it’s been good
I received my mascara, used it , and wasn't quite sure. So I contacted Customer Service. Pauline, in CS sent me some tips on how to get my best results. Tried it, and it looked so much better. I love the product. Give it a try
Ray with customer service has helped me with the product I order.
It was not as I expected and Ray recommended an alternative.
Ray was prompt in all replies.
The Customer Service was exceptional. I forgot to change my address from TN to CA as this is where I am currently and they were able to contact fulfillment to change the address ship to asap. Thank you so much! 😊
I had an issue with foundation that I purchased. I contacted customer support and Ray was extremely helpful and made sure he found a resolution to the problem that I was satisfied with.
I needed a change from lashes with glue leaving me with short sparse lashes. Facelove ever love mascara did not disappoint! In fact one coat replenished my short lashes beautifully. I was surprised and impressed! Pauline in customer service was very responsive and lovely when I reached out. She’s gained a happy client for sure!
Just wanted to give a quick Thank you to Ray. You were so helpful in tracking down my order. I absolutely love this mascara and also the lash serum.
Thank you
Shoni
Facelove Cosmetics has a great customer service! I had questions about the product and I had a prompt reply. Pauline was patient and attentive answering my questions.I emailed first and I thought I did not get a reply, but she kindly showed I got a reply. It went to spam folder.
Customer service is outstanding. I placed an order a few days ago, however with all the emails and texts that bog us down daily I deleted my order confirmation. I sent a message from their site, gave them all the information they might need! The very next day I received a duplicate order confirmation along with a pleasant email. All my fault I trashed emails I should have kept, but there is a friendly customer service rep that cares! Thank you, means so much !
I had accidentally made two orders, when I reached out to customer service about canceling one Pauline was quick to cancel it for me extremely quick.
Ray did a wonderful job with my issue. I received a reply very quickly. Very good customer service. If all the other associates work as well as Ray I would have to say you have a great company.
I recently ordered a two pack of the face love mascara. It was taking longer than I expected so I contacted customer service. I got an email back about 30 minutes later from Pauline. She said it showed it had been delivered. I was at work so I called my house and my son said I had a delivery. I emailed Pauline back and told her it had been delivered and thank you for getting back so quickly. Thank you for having great customer service. That has not been my norm for ordering online. By the way, I love the mascara.
I had to contact customer service because of an error I made with my order. An actual person responded almost immediately and resolved the issue. Not the usual automated message that other companies use. AND! I received my order (love it!) within a week!
After using the Facelove Foundation Stick for a week, I was thoroughly impressed with its performance. I was so satisfied that I decided to order an additional two sticks, one for myself and one for my daughter. I eagerly anticipate the arrival of my order and have already contacted the company to inquire about its estimated delivery date. Their exceptional customer service has left me confident in recommending them to anyone seeking a high-quality foundation. I love this!!
I spoke to one of their CS and she is friendly and polite and gave me resolution to my problem
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
