Barely had a bracelet 1 weekend its…
Barely had a bracelet 1 weekend its broken...just don't bother
21. juni 2026
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Virksomhedsoplysninger
Skrevet af virksomheden
We offer stylish and high-quality jewelry designed to complement every look. Our collection includes timeless and modern pieces, perfect for both everyday wear and special occasions. Each item is crafted with care to ensure beauty, comfort, and lasting quality. Our goal is to help you express your unique style with jewelry that feels personal and meaningful.
Kontaktoplysninger
3,6
Middel
19 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Necklace had a great design and…
Necklace had a great design and coloring. Seems to be of quality construction. Was perfect for what I was looking for
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Thank you so much, Pete! 💛 We're absolutely thrilled to hear the necklace was perfect for what you were looking for — design, color, and quality all hitting the mark is exactly what we hope for. Enjoy wearing it, and thank you for taking the time to share your kind words!
With love,
Nienke
The center pearl is no larger than the…
The center pearl is no larger than the 2 with the turquoise….i am so very disappointed!! It is no larger as it appears in your pictures? So very very disappointed!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Sandra,
We’re so sorry to hear that you’re disappointed 🤍 That is absolutely not the experience we want for you.
Because we use genuine freshwater pearls, each pearl is naturally unique, so the size, shape, and overall look can vary slightly from piece to piece. That said, we completely understand that you expected the center pearl to stand out more based on the photos.
We’d really like to make this right for you. Please send us a message or email us at support@elovajewelry.com, and our team will be happy to help with a solution 🤍
Kind regards,
Team ELOVA
Very poor customer service
Very poor customer service. Order from May never arrived. Sign to bank for dispute.
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Natalia,
Thank you for your feedback, and we're so sorry your order didn't arrive as it should have — this isn't the experience we want for anyone. 💛
After looking into it, we found your package was lost in transit with the courier. We've already arranged for a brand-new necklace to be sent out to you right away, along with a little extra as a thank-you for your patience.
We've reached out to you by email with all the details, and we'll personally make sure this is put right. If there's anything else you need in the meantime, please don't hesitate to reply to us at support@elovajewelry.com.
With love,
Nienke
Really fast shipping
Really fast shipping! The necklace is great quality. Love it.
14. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Wendy,
Thank you so much for your lovely review — this made our day! 💛
We're so happy to hear the necklace arrived quickly and that you're loving the quality. That's exactly what we hope for!
Enjoy wearing it, and welcome to the ELOVA family.
With love,
Nienke
Great customer service
I purchased a necklace but when I received it, it was broken. I contacted customer service and was immediately sent a replacement. I appreciated the prompt service! And I love my new necklace!
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Lizabeth,
Thank you so much for your kind words — we really appreciate it! 💛
We're sorry your first necklace arrived damaged, but we're so glad we could get a replacement out to you right away. Making things right quickly is really important to us, so it means a lot to hear you felt taken care of.
Enjoy your new necklace, and welcome to the ELOVA family!
With love,
Nienke
I purchased two necklaces for…
I purchased two necklaces for graduation gifts. One came with some imperfections when I reported it to ELOVA Customer Service they responded back to me within 24 hours. They were on it right away. They did everything they could to make me happy. Their jewelry is absolutely beautiful. I ordered two of the pearl crosses. They’re stunning. They have some weight. They certainly are not cheap looking. I think they’re even prettier in person. I wish I could include a picture, but I don’t see anywhere I can download it.
I love to give jewelry as a gift this will be my new go to website for sure🤗
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Ruthann,
Wow, thank you so much for this wonderful review — it truly made our day! 💛
We're so happy you chose our pearl crosses as graduation gifts, and that they turned out even prettier in person. We put a lot of love into the quality and weight of our pieces, so hearing that means the world to us. We're also really glad our team could jump on the imperfection right away and make things right for you.
It means so much that we'll be your go-to for gifting from now on — we can't wait to be part of your special moments. Welcome to the ELOVA family!
With love,
Nienke
Very pretty but feels like plastic
19. maj 2026
Besvarelse fra Elova Jewelry
Hi Beverly,
Thank you for your feedback! 💛
Our necklaces are made with genuine natural stone, so we're sorry it didn't feel quite as you expected. We hope you still enjoy wearing it!
With love,
Nienke
Beautiful item
Beautiful item, and came quickly! Item was as shown and described. Will definately shop from here again!!! Happy happy happy!
5. maj 2026
Besvarelse fra Elova Jewelry
Hi Cass,
Yay, this made us so happy to read! 💛
We're thrilled the necklace arrived quickly and was just as you hoped. Thank you for the love — we can't wait to have you back.
Welcome to the ELOVA family!
With love,
Nienke
The customer service at Elova Jewelry…
The customer service at Elova Jewelry is superb. Highly recommend them and their jewelry.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Thank you so much for your wonderful review, Anne! 💛 We’re so happy to hear that you had a great experience with our customer service. Your kind words truly mean a lot to our small team, and we’re so grateful for your recommendation.
beautiful many compliments
13. maj 2026
Besvarelse fra Elova Jewelry
Thank you so much, Lawrenco! 💛 We’re so happy to hear that you love it and that you’ve received so many compliments. That truly means a lot to us!
Just didn't care for necklace...
19. maj 2026
Besvarelse fra Elova Jewelry
We’re very sorry to hear that the necklace wasn’t quite for you. It’s never our intention to leave any customer disappointed, and we’d really like to help find a good solution. Please contact us at support@elovajewelry.com, and we’ll be happy to look into this with you 🤍
Besvarelse fra Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear that you think it’s pretty and that it matched the photo. We hope you love wearing it 🤍✨
Saw this necklace and decided to buy…
Saw this necklace and decided to buy it. Received the necklace quickly and it fit perfectly, just the right size! Perfect for the summer, buy quickly, it’s going to sell out fast!
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear it arrived quickly and fits perfectly. It really is such a beautiful piece for summer 🤍✨
Although I think it’s a pretty necklace…
Although I think it’s a pretty necklace it looks like plastic beads when the necklace is on my neck.
19. maj 2026
Besvarelse fra Elova Jewelry
Thank you so much for your honest feedback. We’re sorry to hear it didn’t feel quite as expected when wearing it. The beads are made from natural stones, but we completely understand that the look can feel different once it’s on. Please send us an email at support@elovajewelry.com— we’d love to help and find a good solution for you right away 🤍
Elova Jewelry were very detailed in…delivery details
Elova Jewelry were very detailed in keeping me updated on delivery. I ordered the necklace 5/23 and delivered on 5/30. The color and quality are are beautiful. This piece is not overwhelming so you can wear it every day. The length of the necklace is perfect. Customer service is very good. Their response time is very efficient. Would definitely recommend. Thank you Elova.
23. maj 2026
Uopfordret anmeldelse
Besvarelse fra Elova Jewelry
Hi Diana,
Thank you so much for this wonderful review — it truly made our day! 💚
We're so happy to hear the color, quality, and length are everything you hoped for, and that it's a piece you can reach for every day. Keeping you updated on delivery is exactly the experience we love to give, so it means a lot to know it came through.
Thank you for recommending us — enjoy wearing your necklace, and we hope to welcome you back again soon!
With love,
Nienke
Have not given the gift yet.
Have not given the gift yet.
I was disappointed with the packaging and presentation of the necklace.
It came in a small burlap bag. Since it is a graduation present , I will need to go and find a box to put it in.
Presentation seems to lower the overall quality of
The piece.
12. maj 2026
Besvarelse fra Elova Jewelry
Hi Leanne,
Thank you for taking the time to share this — we really appreciate your honest feedback, and we're sorry the packaging didn't feel special enough, especially for a graduation gift. You're absolutely right that presentation matters.
In fact, your feedback is exactly the kind that helps us improve: we've since updated our packaging so our pieces arrive in a way that better reflects their quality.
We're truly sorry yours didn't, and we hope the necklace brings a big smile to the graduate — congratulations to them! 💛
With love,
Nienke
Very nice necklace and fast shipping
Very nice necklace and fast shipping. Really like the quality of the jewelry
12. maj 2026
Besvarelse fra Elova Jewelry
Hi Carolyn,
Thank you so much! 💛
We're thrilled you love your Turquoise Bead Pearl Necklace in silver and that it arrived quickly. Hearing how much you like the quality truly makes our day.
Enjoy wearing it, and thank you for taking the time to share your experience!
With love,
Nienke
The necklace is so short I can not even…
The necklace is so short I can not even wear it. What a waste of money! So disappointing. Not at all what was shown online.
12. maj 2026
Besvarelse fra Elova Jewelry
Hi Shelly,
I'm so sorry to hear you're disappointed — that's never how we
want anyone to feel, and I'd love to make this right for you.
Our Turquoise Bead Pearl Necklace is 18 inches (about 45 cm),
designed to sit right on the collarbone so it pairs beautifully
with everything from a v-neck to a crew neck. The length is
listed in the product description, but I completely understand
that everyone has their own preference when it comes to fit.
If it's not right for you, we'll absolutely take care of it —
your happiness matters more to us than anything.
I've just reached out to you personally by email so we can sort
this out together and find a solution you're happy with. 🤍
Thank you for giving us the chance to make it right.
With love,
Nienke
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.