Absolutely horrendous customer service! You have to wait about 90-12” minutes if you’re lucky just for a customer service agent to come onto the suppprt chat - that’s only to move down 15 position... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After over 10 years using Gumtree, I’ve finally given up — the platform has become completely unusable. I tried listing a simple, legitimate item — a brand new dolls house from Hobbycraft — and... Se mere
Since the 7th of May I can't access the Gumtree web page while using an ad blocker in Firefox. It just won't work. I can't even log in. Now I'm forced to watch all these very distracting flas... Se mere
Mostly people selling stolen items and or they just don't respond if you make an offer and it's even £5 under for a 50+ items just for people wanting to be scammed if I'm honest. Unfortunately iv had... Se mere
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dreadful experience
Dreadful experience. Have tried many times to deactivate my account or stop those annoying emails, all to no avail.
Asked THEM to do it and just got a very curt response telling me it is MY responsibility.
Avoid like the plague (does anyone use Gumtree these days anyway??)
In coherent don’t reply to questions…
In coherent don’t reply to questions blocks your account without reason
No empathy or reasoning why
Pathetic sick in adequate management or staff.
DO NOT use this site under any circumstances bunch of mis-managed people
One of the worse selling sites in the UK
Be warned
Say what like do what you like you want my number ring me maybe we can verbally discuss this or you suffering from tongue twisted by O2
Noel Watson
Bargains and scammers
Unfortunately there are a lot of sad idiots who message and ask if an item is still available and you never hear back .and a lot of scammers who say they will transfer money even without seeing the item which obviously nobody would agree to . I have bought some good bargains on Gumtree but I am not a time waster .......
NEVER SHOWN UP
Can sometimes be good if looking for low value items & furniture but don't bother hiring any men to do work,
I booked in a painter & decorator...had to wait 3 weeks, cleaned up the room, put everything in bags prior to his arrival...
Never turned up...
I messaged him a few days before & no communication...
RIDICULOUS
This has happened to me Multiple Times with all sorts of different jobs...
DONT HIRE ANYONE FROM GUMTREE
ALL CLUELESS,
Go to Proper Company
I’m paying money to post genuine ads on…
I’m paying money to post genuine ads on Gumtree, but what’s the point when the entire site is flooded with fake and spam ads? I’ve reported dozens — even hundreds — of them manually, one by one, and NOTHING happens. No action. No cleanup. Just more spam every day. Meanwhile, real users who are actually trying to run a business get pushed to the bottom. Honestly, this platform has become a joke. I will never recommend Gumtree for any serious advertiser.
Terrible
I’ve always liked Gumtree, but no, you’ve taken probably £50 of my money and I never got a refund so you lied! I’ve been posting kittens, and you took my money and deleted my post thank god for pets4homes! Will never use this site again!!!
Worst company I’ve paid money for add…
Worst company I’ve paid money for add that’s not posted and can’t contact anyone anyone
gumtree WASTE OF TIME
gumtree. WATSE OF TIME . what do the staff do with these silly algorisms. i try 5 times. now i locked out of my own gumtree account. silly site. 18.34pm
Zeus . mother god.. (swear word**) i have been update listings that have finished. then all of a sudden at 18.30pm. teh site shuts down and then a new screen come up log in . etc. which i don't do i always have to open. NOW I FACED WITH A PROBLEM at my age messing about like this is not only tedious is so time consuming as some thing always goes wrong.. what the hell. . waste of time.
Gumtree is a disgusting website
Gumtree is a disgusting website. Without any giving reason my ads are deleted or never show up. Always bump you down for pai customers an do not even allow you to refresh your ads. Gumtree you suck. I hope no one advertisers with a corrupt BS site like yours. Byebye Gumtree. you are a joke
Absolutely shocking the treatment with…
Absolutely shocking the treatment with customer service. I was a member for year's and now all of a sudden I can't post or respond to adverts without any explanation, avoid at all cost's.
Disappointing
I advertised my Vango 800 XL tent for £595 on Gumtree last week and paid to have it featured, fully expecting the same high standard of ad that I had a few years ago when I sold a caravan that way on Gumtree. This time Gumtree have split my advert above and below a loop of videos advertising products like Nike trainers. If you look at the photos of the tent and try and scroll down to the details, you first get the videos that are irrelevant to my advertisement. I’ll be very surprised if anybody gets read the Description of what I’m selling but they might buy a pair of Nike trainers instead! What’s going wrong with their platform?
I was scammed by gumtree for 2 tickets…
I was scammed by gumtree for 2 tickets for Arsenal, I have had no response, only rude. They are a fake company
TIME WASTERS!!
This site is for people who have nothing better to do than waste your time!! They ask a million questions, make ridiculous offers or they don't show up after saying they would and having asked for your address!! But you put it on the Freebies section, and all of a sudden it fits in everyone's car and everyone's wants it!! Would rather give it to Charity!!!
Blocked my account with 5-star reviews…
Blocked my account with 5-star reviews for the reason of my ad breaking the rules. Sorry, but could you please make an effort and explain what’s the reason and what rule I have broken??? This can happen with everyone I would not trust them and continue advertising, they do not value their costumers, well, that’s how the business works - 1 star for you and +1 loyal customer of your competitors, bye bye!
Gumtree are dishonest: adverts don't appear
Gumtree are dishonest. I paid my money to post an advert (motorbike sale) with all details correct, but the advert is non-searchable by any means even when all the right criteria (model, location, price, mileage, etc) are entered. Liars. Thieves. Really I can't believe this can happen!
Allows scammers
Gumtree allows scamming companies to use its site and it's obviously they don't give a crap about it. I know of 2 companies who's scammed me are using Gumtree
Worst website ever was scammed gave…
Worst website ever was scammed gave over personal details for job offer had to report to hmrc and bank and had threatening messages after contacting advertiser
Nightmare!
Posted an ad on here.Had an interested party asking if it was still available. There was literally not a single option to post a response. Impossible to contact a real person at Gumtree or email them. Probably lost my sale now. I'm fuming!
I tried to log in but the site said…
I tried to log in but the site said wrong password or email even though they are correct, no matter what I did it locked me out so I gave up and a seller lost a sale, bottom line is Gumtree is a CRAP sales site.
Gumtree no longer listens to customers
I am going to pull my ads and delete my account. Fed up of the 'Is this still available' messages and people who can leave bad ratings for me after I refuse their ludicrous offers.
More trouble than it's worth and no longer the useful site it was. Gumtree does not listen to constructive feedback.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








