Absolutely horrendous customer service! You have to wait about 90-12” minutes if you’re lucky just for a customer service agent to come onto the suppprt chat - that’s only to move down 15 position... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After over 10 years using Gumtree, I’ve finally given up — the platform has become completely unusable. I tried listing a simple, legitimate item — a brand new dolls house from Hobbycraft — and... Se mere
Since the 7th of May I can't access the Gumtree web page while using an ad blocker in Firefox. It just won't work. I can't even log in. Now I'm forced to watch all these very distracting flas... Se mere
Mostly people selling stolen items and or they just don't respond if you make an offer and it's even £5 under for a 50+ items just for people wanting to be scammed if I'm honest. Unfortunately iv had... Se mere
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very bad customer service come…
Very bad customer service come collecting money without service thief I couldn’t see my advertise on their website but they already take the payment
Unprofessional
Customer service non existent yet they have no shame taking money for posting ads they're removing straight away when you post them. No explanation, no breaking rules. You try to contact them with what seems to be available live chat that is actually not available ever.
The sad thing is I posted two different ads and both same situation. Thought I'd give them another chance but they don't deserve it. There's plenty other ad sides you can use with much better customer service out there.
Useless site
Useless site. Pointless putting in any choices. 75 miles distance includes Mars and Jupiter.
Terrible customer service
Terrible customer service. They treat you so badly and rudely and just end the chat without saying bye. Managers should be looking at the staff they hire. Carmen A and Candice was extremely rude not trying to be sympathetic towards my situation. I paid £9.99 for 3 ads that didn’t breach the guidelines but still got removed for a reason which wasn’t true. They then don’t refund you, for their own fault. They are fraudsters and customer service is appalling hope the people I spoke to will get fired but I’m sure they wouldn’t care as their attitude shows what kind of people they are. Extreme bullies!
Sick and tired of messages "Is this still available?" my item is listed of course it's available
Gumtree listings allow potential buyers to send a message "Is this still available?" - how infuriating, if my item is listed of course it's still available, I'm sick of receiving these messages when I have items listed for sale, sick. This stupid functionality must be removed!
Also - beware of scammers and fraudsters!
Purchased some beautiful old records…
Purchased some beautiful old records from a seller called magpie , he was extremely quick at replying back to me very helpful & friendly highly satisfied would certainly purchase agin from magpie 5 stars
Appalling cannot access my ad to renew. Repetitive reply from Gumtree.
Spent three weeks trying to get into my ad to renew. Emailed them numerous times. Like a game of table tennis.
Taking me around in circles. Can't renew ad as a result
.Just spoken to an independent tech.
He says its GUMTREE ISSUE not me.
I asked if I had been blocked.
They said ad on system.
Do they tell you if they do block you?
Shocking service. Have spent thousands over the years.
Steer clear! Very disappointed
I just added my car for sale,pay…
I just added my car for sale,pay for,receive email with thanks for my post but in the same second another email saying “Your account has been restricted “
After I was in contact with a kind of support customer I received an email of banning me for any kind of post on Gumtree without let me know what was wrong from the moment they accepted my add and payment
Absolutely hilarious,never again Gumtree.
Security issue!
Terrible app. Gumtree is known for time wasters, but there's something more serious. When you block someone for whatever reason, it should mean they are permanently blocked from everything forever. However on gumtree, this is not the case, and people who are blocked, can still view your account and potentially stalk you. If someone gets blocked because of poor behaviour, something very common in modern society these days, they shouldn't be aloud to see anything ever again, which is a major security issue.
often images just don't load
often images just don't load. If you google it you'll find it's an ongoing issue with gumtree for years. Impossible to buy / sell something if you can't see it.
gumtree used to be a good place to look…
gumtree used to be a good place to look for secound hand cars.now its full of brand new cars.witch im not looking to spend 10000.s
i wont be using gumtree anymore
Absolutely diabolical
Absolutely diabolical, scammers ,timewasters galore.
It is not free,it was £29.99 for the first advertisement, thereafter £19.99.
Could Not Care Less
Only used occasionally without out any problems but recently I got a bad report from someone who was so abusive I threatened to call the police. He demanded his money back which I offered but he told a pack of lies in his report of me. Until then I never had a bad report. I emailed Gumtree about this vindictive buyer but guess what never got a reply. This has tainted my reputation on Gumtree and I obviously have no redress.
Took money and delete the ad
They took 18 AU$ to sell my car and deleted the ad. They said the ip adress isn’t aussie whereas I was in Brisbane. They don’t answer to emails after and hold my money
Too many scammers
So many scammers texting and emailing me, didn’t even get any real buyers contact me on here, I had the vehicle listed for 3+ months, plus having to pay fees of $100+
Other free website and app were much better
Good advertiser
Dnt know why gumtree has such bad reviews, having nightmares selling my transit especially with autotrader when i payed them 56 quid for and advert and i got 100 reviews in a month wich is poooorrrr, gumtree took 35 pounds for a feautured add and it had 300 views in a fortnight and sold within that time, fanatstic, would rather pay my adds with gumtree👍
Don't trust anything on gumtree
Don't trust anything on gumtree. Full of scammers how they getting away with makes you think ?????
This site as an absolute joke
This site as an absolute joke. My ad keeps mysteriously disappearing without a valid explanation.
First time on Gumtree
First time on Gumtree
Sold my Golf Buggy to first viewer
Cash is King
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








