Absolutely horrendous customer service! You have to wait about 90-12” minutes if you’re lucky just for a customer service agent to come onto the suppprt chat - that’s only to move down 15 position... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After over 10 years using Gumtree, I’ve finally given up — the platform has become completely unusable. I tried listing a simple, legitimate item — a brand new dolls house from Hobbycraft — and... Se mere
Since the 7th of May I can't access the Gumtree web page while using an ad blocker in Firefox. It just won't work. I can't even log in. Now I'm forced to watch all these very distracting flas... Se mere
Mostly people selling stolen items and or they just don't respond if you make an offer and it's even £5 under for a 50+ items just for people wanting to be scammed if I'm honest. Unfortunately iv had... Se mere
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
CORRUPTION ON THE HIGHEST LEVEL
CORRUPTION ON THE HIGHEST LEVEL. This site is literally for the bottom feeders of this planet. Its sole purpose is for sneaky seedy people to get rid of things that they couldn’t possibly shift face to face. Who ever started this site is fully aware of this. How people in Britain allow and use this site shows how low they are. It’s totally for the dark side. In fact everyone I’ve ever heard face to face thats said “il sell it one gumtree has been a lazy scummy person. Well you all like being bad. I’m sure all you snakes dwell happily in this pit amongst each other. Il never advertise here. It makes me feel dirty.
terrible costs money to post ads and…
terrible costs money to post ads and get time wasters all the time dont bother using these ..they dont care just take your money.
I will never use this site again
I will never use this site again. I used it in December 2025. I was looking for a sofa and I came across a site. The guy's name was Starc. He took my money, denied that he had ever delivered the sofas, even though he damaged my property and the 2 delivery drivers also said that they hadn't delivered the sofas either. An absolute con so now I'm £430 down with no sofa. I've had to buy another sofa from somewhere else. DO NOT BUY FROM THIS MAN PLEASE BE AWARE.
To top it all off, I got in touch with Gumtree to tell them what had happened, they basically said, there's nothing that they can do. They advised me to call the police, I did, they said it was a civil matter. I went back to Gumtree told them what the police said, the replied, nothing we can do. At this point I was so upset I said to Gumtree " At least Amazon help their customers if anything goes wrong" I firmly believe that Gumtree should be closed down as a selling site.
I’d rate them zero if I could.
I’d rate them zero if I could.
Terrible trying to upload something to sell as it tells me every time I’m breaching there policies when uploading pictures and descriptions on what I’m advertising to sell, it tells me they’ve sent me an email to explain why but that’s non existent. Ive tried uploading my item to sell 8 times now with different pictures etc every time I get rejected. Pathetic, terrible website I’ve uploading the same thing FB marketplace with issues whatsoever
0/10
Wow what rubbish these are
Wow what. rubbish site.
It lies through its vile formate to the hilt.
It says contact us there is none, the email address is wrong the live chat does not exsist, you have to phisicaly write a letter to a london address to try to get through toa nyone.
They took ome money from me for 2 adds. DO NOT USE THIS SITE IS IS FRAUD.
They hold the money like a bank and fight off anyway for you to contact. The only access is thier greedy business line, they ALAWAY answert that to try and grab new business.
DO NOT USE THIS AS THIS IS JUST USLEESS TO. THEY ARE INEPT IN EVERY SENSE DUE TO THEIR LIES AND TIME WASTING. These ar eonline thoeves stop using everyone elt them die slowloy
We are taking legal action not for the few quid but just to waste their time resources as i have plenty of both and will follow through to the end....about time they were held to account, idiots.
Hello "Reviewers" I KEEP getting emails…
Hello "Reviewers" I KEEP getting emails from Gumtree saying you have a new message, when I click on it - hit a brick wall (or should I say "a GUMTREE".
I have tried more than once to contack them but the same "GUMTREE" gets in the way, again!!!
Come sort it out!
Site is ran by morons.
Can't search for items without it showing items listed hundreds of miles away because they offer delivery. there is ABSOLUTELY ZERO chance I would ever buy like that on Gumtree.
Site is dodgy at best but at least when you go to buy from someone local you have a chance.
can't recommend gumtree to anyone.
I don't even buy from ebay these days so gumtree doing this is madness. are they trying to compete with vinted?
seller keeps relisting the same items…
seller keeps relisting the same items that are not allowed this is alcohol
they take it down he relists it at a later date over and over again
should be banned they havent done this why
basically not interested no customer service
Poor I am in Dundee scotland got it set…
Poor I am in Dundee scotland got it set for Dundee and 15 mile radius but always comes up with english towns when looking for something
Reset Password really bad
Ok. But sign up / Forget Password process absolutely bad. Waiting since 20 min to reset password. Very frustrating.
Gumtree take payments but remove adverts
They take your payment for a pet advert and then remove it the same day and no refund. This is not the first time they do this, but others are allowed to sell whatever they want.
They also remove item adverts without warning whilst those are allowed on their site.
What a truly horrendous site with some…
What a truly horrendous site with some of if not the worst customer services anywhere. They actually remove listings and quote policy's that dont even exist. Its impossible to speak to them and then you look their platform and see over 1100, yes 1100 listings breaking the same non existent rules your listings have been removed for. Like ebay, Gumtree used to be an amazing platform but sadly destroyed by the woke brigade
Customer service rubbish
Ive put stuff for sale on this website, getting people interested and messaging but all my replies won't send something to do with blocked, never had any problems before,tried to contact customer service to find out why ,no way can you contact then just f&q s, sent email to close accounts, no reply ,thought id close account then reopen new one but cannot do as my e mail address there still open
Dreadful website when you need help,
Grrrr!!
Absolutely crap and no customer service…
Absolutely crap and no customer service or support available, all the links on the email they sent me don't exist and there's no way to challenge an item they remove because they think it violated their policy. Definitely won't be using this shit site again.
No replies
Hi
I’ve just read Alaistairs review and would be interested if he or someone could give me some feedback for a question. I’ve never used any platform for buying or selling but am looking for a folding bike. I’ve found two on gumtree and have messaged the sellers and made offers but have had no replies! Gumtree offered no solutions and my guess is I’m doing something wrong but haven’t the foggiest what it is! I have an account and Gumtree have my email and i can only assume from Alaistairs comment that the sellers have replied but I’m not seeing their responses! Any ideas would be much appreciated.
Brian
Can you refund me my 14.99 as your site…
Can you refund me my 14.99 as your site was totally useless selling my car apart from scammers! People asking me about credit plans, finance? I,m selling a car and get people messaging me about finance! Plus I thought it was free to sell, I thought I was entering my bank details for payment if I sold car, not to pay 14.99 for me to advertise on a so called free site?
A VERY dangerous place to purchase a car…
A VERY dangerous place to purchase a car, I have to date purchased 2 cars advertised on Gumtree, 1 on a private sale, lost my money and never received the car, (how this seller gets away with being a private seller one will never know, he has more vehicles advertised than a major car dealership).
The other being a trade sale which I am still trying to agree with the seller who took my deposit and has generally mucked me about ever since, there is still no sign of the car or my deposit being returned and I VERY much doubt Gumtree will be at all interested.
They block my genuine car advertisement…
They block my genuine car advertisement without any reason, with no support or response, despite several attempts to reinstate it. It has been a week so far. I have paid for a few additional options, so they must refund me; otherwise, I will take them to court. The platform is widely used by scammers, and I did not see any action to remove them. my best advice is to stay away from this unprofessional site.
Potentially a good site, but too many scammers and time wasters
Not bad if you’re a buyer, but trying to sell stuff is a nightmare.
Constant “is your item still for sale” messages from people who never reply when you tell them, or worse still, people who negotiate to buy your item then never show up or reply after agreeing a price and getting your address.
Don't Waste Your Time
I'm a private seller, selling a car I've owned for 10 years
at a low price. Other than one problem I declared that would cost £100-150 to fix it was a good car in/ out running well. All I got was aggressive dealers offering virtually nothing. A dealer who started off well sent me several nasty messages when I couldn't find the receipt for work done a few years before, I had to block him to stop him. Unless you like rude people who want something for nothing don't advertise here.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








