Gumtree Anmeldelser 7.488

Have been a member of Gumtree for 10 + years, have had several thousand responses to my ad for recreational football.. have created a very large playing community, and been successful.. but have only ever sold 3 or 4 items on the platform.
One item I sold was plagued by a timewaster who constantly questioned me repeatedly with the same questions, who repeated the same requests, All of which I responded to... Yet, after the sale of my item, he wrote a completly fabricated story, saying I never showed.
The result is that out of 3 reviews, his negative lie, gives me a 66% rating.
Gumtree will not examine or review my complaint.
So wrong, and so unfair.
People question why I have such a poor rating.

So I decided to give gumtree a go with selling my nearly new smart watch, took all the photos and wrote the description and at the end it says pay£3.95 and we can put it at the top of the searches, so I pay my money and then im looking for my ad which has not been posted but has been "temoved" with no explanation as to why or no way of making alterations because on the help section it says that this could be due to some part of the addressee being against there policies or some such. Try to contact them online but you have to have an ad ref number but I dont have one because MY ad isn't active so they have took my money and I have absolutely nothing to show for it! What an absolute con. So I have received my money back today 19/01/2026

I'm deleting the app and my account with this shower of useless idiots. I have lost four recent potential sales because either the messaging doesn't work properly, I'm not notified when someone messages me (all settings are correct before anyone pipes up with empty advice) or the app or site just doesn't operate remotely adequately.
The number of dead end enquiries is incredible. My replies must be echoing in the cosmos somewhere because the potential buyer certainly can't hear me. They can't all be time wasters so I'm levelling the blame at Gumtree and their pointless site and app.
Currently the homepage is showing multiples of the same listing. I only hope the bloke selling the one double bed can lay his hands on twelve more because that's what's displaying right now.
It's pointless setting a mile range on your search. They go by the method of the inebriated and numerically challenged crow. It's so moronic I can't get my head around it. From north east Scotland I was getting results for Belfast and Dublin with a hundred mile distance.
Even deleting the account wasn't straightforward. Clicking 'delete account' kept taking me to a search product page. The actual OPPOSITE of what I was trying to do. Several attempts later, I think it took. Apparently I'm waiting for someone to get in touch to complete deletion. Cue incoherent dribbling and a tidal wave of drool.....
This crowd shouldn't be put in charge of paperclips. There'd be a major fire in no time. That's how useless Gumtree is. Well done everyone and thanks for nothing.

Such a great free platform, I get so much stuff from there or give away so muc I no longer need. I think it's so great for the environment to have a platform like this that keeps used items moving, thank you for running it!

Don't bother trying to sell a dog on here,
Because everythime your get a piss head messaging if dog is Available at about 23:30 you reply yes,
Next day they don't reply

local selling and purchase o.k. many scam attempts on £100+ value items. Relatively ineffective compared to Ebay which is worth paying for appart from the imposed simple delivery system that certainly is not

bought a car from a guy named gary from fettes edinburgh,numerous issues with the car,contacted gumtreeto get the sellers info 3 times with no reply,useless

Used Gumtree for years and it was fine but since it has been ‘ updated’ it seems glitchy and awkward to use it was fine before !

This isn’t Gumtree’s fault but I must add that looking at cars on there now is a gamble - so many scammers and practically every car on the site that’s reasonably priced (private sales) have been previously written off - be careful!

5 Star service - very secure app

I look through local ads on gumtree every day some times twice or three times, now it's changed to UK wide with delivery it's absolutely terrible filters do not work properly to search local either,I probably won't close my account yet but this is the end for me I will remove my ads and put them on fb marketplace for more local buying and selling, I think gumtree has made a big mistake. Edit the local search filter seems to be working better so changed my rating.

Just opted out of your delivery service for my listings because you only have Evri as default provider and given the amount of problems they’re causing on a national basis, I really can’t believe you’re not using Royal Mail! Please be sensible! I’m so glad I caught this vital information quick before your 72 hours implementation!

Absolutely horrendous, not safe to use, they take payment for odds that should be free, then block interested buyers from contacting you, I had more than 40 messages that never got to me through their blocking to messages, The are never available on any phone number at all of the several numbers that they have available, they are all closed down. I have been trying to permanently delete my account ,and they are holding onto my data and not allowing me to close down my account. They are trying to get my email address out of me and more data. What are they going to do with that? I wonder this is surely illegal. I would like to warn others of this activity all they want is you information to sell onto other to others, why is it not possible to fully unsubscribe and get away from them without all this difficulty and private information.

Lots of messers on website and gumtree is covering scams. Tried to swap a car, advert removed - seems regulated by pidaras

Ive had two messages from a buyer and I'm unable to reply. gumtree sends you round and round and round and still the problem isn't resolved. Ive tried about 10 times today but still cant sort it. Absolute joke

I mean it looks like a real selling site . Strange that withing minutes of listing something for sale there are 10,50 ,100 or more views and after an hour or so nothing.
Right now I have all these brand new items - £40 Shirt for 50p, £60 shirt for 50p, £55 camouflage cargo trousers for £1, £25 designer Men's shirt for £1 , £20 pyjamas for £1, £70 Men's Canadian Import Winter Jacket for £5 , £1000 leather boots for £450 & £500 leather Boots for £220 and all have more than 50 views but no sales.

And how is this even possible ?..... Packs of brand new socks,3 pairs to a pack, brand name boxed and tagged with a RRP of £6 - Offered for £1 and no a single sale not even a single message AND THIS WAS IN THE WEEKS BEFORE CHRISTMAS !!.

Not only did I expected to sell all 50 packs I had for sale withing hours locally but I expected to sell all of them to people just from my own Housing Estate.

But after 2 weeks no sales so I just binned them .

In total I now have close to £60,000 (cost price ) of items listed and I am not even generation an income of £1 per year on Gumtree.

When you can't sell new packs of socks for 85% off RRP at Christmas then there is something concerning about Gumtree

My Gumtree advert was deleted on the basis that I was allegedly acting as an “agent,” which is completely incorrect. I am a private individual placing a private advertising.

What makes this worse is that Gumtree does not allow appeals, refused to provide any evidence to support their claim, and would not engage in any meaningful discussion. When I asked for clarification, the support agent abruptly closed the chat.

The only “solution” offered was that I should upgrade my account to a Pro/agent account, which involves paying a fee. This effectively forces users to pay in order to advertise, even when they are not agents. It feels less like enforcement of policy and more like pressure to upgrade, undermining Gumtree’s claim to support free private ads.

This experience demonstrates a serious lack of transparency, fairness, and customer care. Decisions are made without explanation, cannot be challenged, and are used to push paid upgrades.

Based on this experience, I have little confidence in Gumtree’s moderation or support practices.

Gumtree is a Scammers paradise

Ad views and replies for each listing is not reset when relisted, most are over 1 year old so the ad views number is irreverent unless it's reset when relisted as different months, seasons and years have a dramatic effect on views and how does an ad views number help me in any way when it's a combined number over many years and sometime in some of my listings over a decade?

Gumtree needs to list how long users have been registered and their location so that sellers can try to spot scams from people who have just joined for a single try at defrauding then they use a different account next time, constantly deleting their profile and rejoining using a different user name to start scamming again

My postcode only covers 3 houses yet gumtree “show on map” feature places me over 8 miles away in a different village

I receive emails stating that I have a message awaiting a response 24 hours after I deleted the message and blocked the user

Relisting one listing at a time is very time consuming, other sites allow pages of 10 or as with preloved site reposts of 50 at a time

So many other free sites available that gumtree has lost a lot of users which is clear by the lack of listings and sales on this site compared to other sites over previous years

Zero trust in Gumtree, too many fraudsters and fake profiles hiding behind a geographical location protection who never read listing descriptions

Today 75 deleted messages from 5-8 years ago have suddenly appeared and ....I can only deletet them one at a time, each one is a 3 step process!!!

10 years ago Gumtree was the number one site to sell on, now all the sales seminars warn people against using Gumtree for this very reason, Gumtree are aware of this and all the issues I've mentioned as I've repeatedly messaged them but they have chosen to ignore the serious issues with Gumtree

They delete you ad and then provide no customer service to help you find out why it has been deleted. They don't care how much money or inconvenience they cause.

Unfortunately the system seems to be broken, ads taken down straight after posting (but payments to gumtrr go through fine), the chat option just constantly reconnects so you can't actually ask for help or advice, I followed every rule and my ads been taken down and their is no way to get help or support to ask why as I haven't violated any guideline listed so therefor I do need to be informed which part is breaking a guideline however as I look on here I see this is not just a isolated experience unfortunately. Will not be using again as I can see ads similar that should honestly be looked into but hey ho, I won't be using it again I strongly advise finding a better site.