I recently ordered a 'bundle ' deal which included a candle. I picked the candle I wanted but was mistakenly delivered the wrong fragrance. Contacted gruum who apologised and said they would send the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I recently ordered a 'bundle ' deal which included a candle. I picked the candle I wanted but was mistakenly delivered the wrong fragrance. Contacted gruum who apologised and said they would send the... Se mere
Virksomheden har svaret
The order was delayed initially due to unexpected high demand. When it did arrive the face wash had leaked in the package and also ruined the soap bar. However when I contacted customer service they h... Se mere
Virksomheden har svaret
Customer service is outstanding as always. Had a razor subscription for near a year before putting on hold for a bit, the service is customisable. Start and stop as needed, and all the time t... Se mere
Virksomheden har svaret
Great products, no chemicals, not tested on animals, always have offers on, but best of all is customer service, they're prompt friendly +go the extra mile. Anything I've bought scented is AMAZING. My... Se mere
Virksomheden har svaret
grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.
Unit 17, Hillgate Business Centre, Hindley St, SK1 3AU, Stockport, Storbritannien
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Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received an email promotion regarding Room Fragrances advertised at £16.00 within the same email the room sprays became £18.00. I also ordered two bath milk bars within the same order. The size of these is extremely small and rather disappointing. I had bought for a present, but I feel just too small for this purpose. I have sent an email to the company but to date I have had no response.

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I ordered the Summer fragrance trio (which smells amazing) and the box arrived damaged. I contacted their customer service (Ana was her name) and received a reply straight away, lovely email with a satisfactory solution .
After seeing their product and my experience with them I can definitely say I will be ordering more from them and would recommend.

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This deodorant is by far the best I have ever used, I'm a 55 year old woman and I've tried a lot of deodorants over the years and this is the only one that keeps you dry and smells amazing.

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“I love these products. (There's a few items that I dont like) but generally there very good. The prices are very good and i like the basic packaging without all the posh fancy packaging which other companies use which hikes the price up. Easy to order as well.

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Love Gruum products. Very highly recommended.
Great value all natural products that all smell amazing, feel amazing.
Go buy some.

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The best Customer Service that you can imagine.
Products are very good. I have my favourites which I cannot live without now. Highly recommend

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Great products, particularly like the post shave balm, makes one’s skin feel smooth and soft!
Great customer service, prompt and professional, special shout out to Andrea who rectified a packing mistake promptly.

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grüum is a fantastic company with amazing products! My favourite is the SPF30 Face Sunscreen bottle. The product is amazing and such great value for money. Fast processing though delivery was slow but I think that’s a Royal Mail issue. Good communication from the company and lovely staff members. The website is easy to use and looks great, packaging is eye catching and sturdy. Great travel-size products and really handy go-tos!

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I love the grüum products as they are eco friendly, smell gorgeous and the beauty products have been amazing for my skin. It is a wonderful company to support.

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Great prompt customer service support regarding a product query I had.

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I have tried dozens of shampoo and conditioner bars wanting to reduce plastics and chemicals.
These are the only bars that have worked. My hair is soft and shiny despite being 60 and having gone through the menopause.
Also i have never coloued my hair.
I will never switch back to liquid
The shampoo lathers and feels luxurious and the conditioner glides on my hair and leaves to soft and glossy.

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Have loved their products for a number of years. They always have a gorgeous scent.
I love their shampoo and conditioner bars which take up less space and weight when you go away on holiday. Their soaps are brilliant and I always get the offcuts too. Would most definitely buy their products again, once my store of goodies has run out.

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I enjoy using the dry body oil and face oil. Neither cause stains on clothing but feel luxurious on the skin. Simple packaging and prompt delivery also encourage me to repeat buy.

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The suncream came just in time for my holiday! It was a great product for myself and my children. The product was of good quality and protected our skin from burning. I would highly recommend products from Gruum as I have ordered from them many times and have never been disappointed.

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My husband is using the factor 50 on his head when he plays golf he said it is very good

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gruum is a most wonderful company selling the most unique products. I am so pleased with everything I purchase.
If you have not tried them yet do try!

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Fantastic customer service. Respond to a question very quickly. Great products.

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Great products and helpful supportive staff

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Fantastic Customer service
I have had many orders with Gruum, and absolutely love everything I've tried. My last order, I had a small issue with a product. Contacted them, and they put it right straight away, with no issues. Honestly the best service. So, in summary, fantastic products with excellent Customer service, what's not to love

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Very happy to upgrade my previous review. Thank you for sorting out the problem of missing item I have received it today plus a complimentary product.
I have used this company before and been very happy with them, I really like the products and the fact that they are made in the uk. I will definitely be using again in the future.

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