grüum Anmeldelser 

7.239
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I recently ordered a 'bundle ' deal which included a candle. I picked the candle I wanted but was mistakenly delivered the wrong fragrance. Contacted gruum who apologised and said they would send the... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The order was delayed initially due to unexpected high demand. When it did arrive the face wash had leaked in the package and also ruined the soap bar. However when I contacted customer service they h... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer service is outstanding as always. Had a razor subscription for near a year before putting on hold for a bit, the service is customisable. Start and stop as needed, and all the time t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great products, no chemicals, not tested on animals, always have offers on, but best of all is customer service, they're prompt friendly +go the extra mile. Anything I've bought scented is AMAZING. My... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Helse- og skønhedsbutik
  2. også i
  3. Toiletartikelbutik

Skrevet af virksomheden

grüum is a young British brand that’s on a mission to make skin, hair and self care products that are kind to you, and the world we share. We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(7.239)

1.030 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Misleading Promotion

I received an email promotion regarding Room Fragrances advertised at £16.00 within the same email the room sprays became £18.00. I also ordered two bath milk bars within the same order. The size of these is extremely small and rather disappointing. I had bought for a present, but I feel just too small for this purpose. I have sent an email to the company but to date I have had no response.

18. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Jean,

Thank you for your review, and we're sorry to hear that your experience didn't meet expectations.

We apologise for the confusion regarding the room fragrance promotion. We have now resolved this for you, thanks for bringing it to our attention.

We're also sorry to hear that the bath milk bars were smaller than you expected. We do provide the product size (20g) on the product page, but we understand that online purchases don't always match expectations when seen in person, particularly when intended as a gift.

We've been unable to locate any recent email correspondence from you, but we've now reached out to you privately so that we can help you further.

We look forward to speaking with you.

Warm regards,

Mikaela
grüum Customer Care Team

Bedømt til 5 ud af 5 stjerner

Summer fragrance trio…

I ordered the Summer fragrance trio (which smells amazing) and the box arrived damaged. I contacted their customer service (Ana was her name) and received a reply straight away, lovely email with a satisfactory solution .
After seeing their product and my experience with them I can definitely say I will be ordering more from them and would recommend.

24. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi there,
Thank you so much for taking the time to leave such a lovely review. We are sorry that your parcel was damaged during transit but we are pleased that we could help sort this out for you right away.
Warm regards
Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

This deodorant is by far the best

This deodorant is by far the best I have ever used, I'm a 55 year old woman and I've tried a lot of deodorants over the years and this is the only one that keeps you dry and smells amazing.

25. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Kerry,

Wow-what fantastic feedback! We’re thrilled the deodorant keeps you feeling dry and smelling amazing all day :)

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

“I love these products


“I love these products. (There's a few items that I dont like) but generally there very good. The prices are very good and i like the basic packaging without all the posh fancy packaging which other companies use which hikes the price up. Easy to order as well.

1. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Mandy,

Thank you for your honest feedback! We’re glad you enjoy our products, fair prices, simple packaging and easy ordering :)

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Love Gruum products

Love Gruum products. Very highly recommended.
Great value all natural products that all smell amazing, feel amazing.
Go buy some.

24. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Dawn, thank you for the wonderful recommendation! We’re so happy you love the value, scents and feel of our products.

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

The best Customer Service that you can…

The best Customer Service that you can imagine.
Products are very good. I have my favourites which I cannot live without now. Highly recommend

24. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Miss Szamrowicz,

What an amazing compliment-thank you! We’re so glad our team could help and that you’ve found some can’t-live-without favourites.

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Great products

Great products, particularly like the post shave balm, makes one’s skin feel smooth and soft!

Great customer service, prompt and professional, special shout out to Andrea who rectified a packing mistake promptly.

24. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Andrew, we’re so pleased you love the väkä Post Shave Balm! We’ll be sure to pass your lovely shout-out on to Andrea.

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

grüum is a fantastic company with great products!

grüum is a fantastic company with amazing products! My favourite is the SPF30 Face Sunscreen bottle. The product is amazing and such great value for money. Fast processing though delivery was slow but I think that’s a Royal Mail issue. Good communication from the company and lovely staff members. The website is easy to use and looks great, packaging is eye catching and sturdy. Great travel-size products and really handy go-tos!

3. juli 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Matilda, thank you for your kind words! It’s great to hear that you’re enjoying your products, and we really appreciate your patience with the delivery.

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

I love the grüum products as they are…

I love the grüum products as they are eco friendly, smell gorgeous and the beauty products have been amazing for my skin. It is a wonderful company to support.

24. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Seely,

What lovely feedback! We’re glad our products have been so kind to your skin! Thank you for your support.

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Glossy hair even at 60

I have tried dozens of shampoo and conditioner bars wanting to reduce plastics and chemicals.
These are the only bars that have worked. My hair is soft and shiny despite being 60 and having gone through the menopause.
Also i have never coloued my hair.
I will never switch back to liquid
The shampoo lathers and feels luxurious and the conditioner glides on my hair and leaves to soft and glossy.

23. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Susan, this is wonderful to hear! We’re pleased our bars leave your hair feeling so soft, shiny and luxurious-thank you for sharing 🧡

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Well worth purchasing.

Have loved their products for a number of years. They always have a gorgeous scent.
I love their shampoo and conditioner bars which take up less space and weight when you go away on holiday. Their soaps are brilliant and I always get the offcuts too. Would most definitely buy their products again, once my store of goodies has run out.

21. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Sandra, thank you for taking the time to share your review! We’re so happy that our bars, soaps and offcuts have become firm favourites. Enjoy your collection of goodies!

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Skin oils

I enjoy using the dry body oil and face oil. Neither cause stains on clothing but feel luxurious on the skin. Simple packaging and prompt delivery also encourage me to repeat buy.

21. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Valerie, thank you for your feedback! It's great to hear how well the oils have worked for both your face and body. We really appreciate your support :)

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

The suncream came just in time for my…

The suncream came just in time for my holiday! It was a great product for myself and my children. The product was of good quality and protected our skin from burning. I would highly recommend products from Gruum as I have ordered from them many times and have never been disappointed.

10. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Nazia, thank you for recommending us! We’re so glad our SPF kept the whole family protected and arrived in time for your holiday ☀️

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Very good

My husband is using the factor 50 on his head when he plays golf he said it is very good

20. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi there,

Brilliant to hear! Thank you for sharing your experience. We hope the SPF50 keeps him well protected for many rounds of golf ☀️

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

gruum is a most wonderful company…

gruum is a most wonderful company selling the most unique products. I am so pleased with everything I purchase.
If you have not tried them yet do try!

21. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Verena,

What a wonderful review-thank you for spreading the word! We're glad you’re so pleased with your grüum goodies!

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Fantastic customer service. Respond to a question very quickly. Great products.

18. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Gloria, thank you for the lovely feedback! We’re happy we could help you quickly. Glad you’re enjoying your products too!

All the best,
grüum Team x

Bedømt til 5 ud af 5 stjerner

Fantastic Customer service

Fantastic Customer service
I have had many orders with Gruum, and absolutely love everything I've tried. My last order, I had a small issue with a product. Contacted them, and they put it right straight away, with no issues. Honestly the best service. So, in summary, fantastic products with excellent Customer service, what's not to love

12. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Ms D Roberts,

Thank you so much for your wonderful review! We're delighted to hear you've been enjoying our products, and it's great to know our team could quickly help get things sorted for you. Your kind words about both our products and customer service mean a lot to us.

Warm regards,

Mikaela
Team grüum

Bedømt til 5 ud af 5 stjerner

Problem of missing item resolved quickly


Very happy to upgrade my previous review. Thank you for sorting out the problem of missing item I have received it today plus a complimentary product.
I have used this company before and been very happy with them, I really like the products and the fact that they are made in the uk. I will definitely be using again in the future.

14. august 2026
Uopfordret anmeldelse
grüum-logo

Besvarelse fra grüum

Hi Lesley,

Thank you for your feedback. We are very sorry to hear about the issues with your recent order. I've checked this for you and can see that one of our team replied today, and the missing items have now been shipped.

Please accept our apologies for the delay in responding. We always want to make things right and greatly appreciate the opportunity to resolve this for you. Your order should be with you very soon.

Warm regards,

Mikaela
Team grüum

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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