I had a query regarding the balance on my card ( for some reason the online checker would not recognise my card number and pin). I made contact on a Sunday afternoon and received a reply around 8AM... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went for dinner used our card ,only to find it had just expired. We contacted British Pub Card without much hope !! However within minutes email answered ,I did explain reasons why ,no issues So... Se mere
Misplaced a gift card on moving house - Rang and got a replacement without quibble - excellent customer service, hope the food is as good! 8)
I had an issue with an eGift card quite a long while after purchase, and got in touch with customer service wondering if it was too late to help. The help I got from Sophie was very prompt & comprehen... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
The Great British Pub Card can be redeemed against food, drink and overnight stays in over 1,700 pubs nationwide, including the brands Chef & Brewer, Hungry Horse, Flaming Grill, Farmhouse Inns and many more.
Kontaktoplysninger
Storbritannien
- greatbritishpubcard.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service
I purchased a Greene King voucher for my son for Christmas 2024, printed it off and then subsequently deleted the email. My son lost the print out so I emailed the customer service department to see if they could resend the voucher and, within 3 working days, they did! Thank you so much, not £50 wasted! Fabulous customer service
Did not receive £30 Gift Card online as ordered
After ordering a £30 Gift Card on line last night - for a gift to give today - the money has been taken out of my account but I have not been sent the Gift Card! I asked that it be delivered to me, the same day, online. They haven't!
On contacting customer services, I was asked for an order number. I haven't received one; I haven't received anything. Payment has left my bank account so I've reported it to my bank as a fraudulent transaction.
Help with expired card
I didn't realise a card had expired last month. A quick email to customer service (Sophie) and she reinstated the card balance and gave me a month to use it.
e-gift card My husband accidentally deleted his…
My husband accidentally deleted his e-gift card. One short email and this was rectified by Sophie. Speedy response no fuss. Great customer service
So pleased with response.
Unfortunately my son wasn’t able to use the vouchers when he planned but the amazing customer service team sorted this out for me with super efficiency.
Well done everyone it really is appreciated.
Great Customer Service
There was a problem with delivery to my friend but the Customer Service team were fantastic and soon sorted it. Definitely recommend using this Gift Card process again
Great customer service and quick to…
Great customer service and quick to respond
Prompt action in getting back to me via…
Prompt action in getting back to me via email. With the information requested
I emailed about my gift card and had a…
I emailed about my gift card and had a reply almost instantly. Great service from Sophie
i had a gift card which i didn't…
i had a gift card which i didn't realize had an expiry date, so i contacted Sophie in customer services who gave me an extra 6 months on the card.
great service
The CS team were very helpful
The CS team were very helpful. Thanks Sophie.
Gift voucher
Emailed company and got a prompt reply very impressed would definitely use again
I recently purchased A gift voucher but…
I recently purchased A gift voucher but gave the wrong email address, was super stressful.. however emailed customer service and within 24 hours, Sophie emailed back to say it was all sorted,Brilliant customer service,Thank you!
Fantastic customer service from Sophie…
Fantastic customer service from Sophie she does a great job.
Fantastic customer service from Sophie…
Fantastic customer service from Sophie when had an issue.
Thank you again 😁
Received electronic voucher instantly
No issues receiving the online voucher that clearly states the expiration date, has a bar code and pin. Hopefully there won’t be issues using it. But I like that I can search for pubs on their website that will accept the voucher .
Prompt response
Really quick response to my email and very satisfied with the result
A lot of the pubs I frequent are on the offer…
A lot of the pubs I frequent are on the offer. So it was a no brainer plus to get an extra £20 to spend is great. The customer services are really helpful as well as I forgot my login details
Great customer care
Great customer care, my problem was dealt with quickly. I found them very helpful.
Sophie was very helpful and answered my…
Sophie was very helpful and answered my query fully.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








