Goodstack Anmeldelser 

1.135
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We as a nonprofit organization had Goodstack help us get verified two of three times to help get our nonprofit up & running. Every time they were encouraging, supportive & professional. That inspired... Se mere

Bedømt til 5 ud af 5 stjerner

Tive uma excelente experiência com a Goodstack. A plataforma é prática, confiável e oferece uma solução muito eficiente, com um serviço que transmite segurança e profissionalismo. Todo o processo fo... Se mere

Bedømt til 4 ud af 5 stjerner

Overall the service from Goodstack was good, a couple of minor blips which were soon sorted out. The time to get things sorted was pretty quick and allowed us as an organisation to move forward with o... Se mere

Bedømt til 1 ud af 5 stjerner

Case closed after 1 day of no response from us even though it took them 3 days to reply to our case. Case number #426538441951. Applying since May 2026, no help at all. We submitted the documents t... Se mere

Virksomheden har svaret


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(1.135)

790 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I have been in a validation loop for…

I have been in a validation loop for weeks. I have sent EVERYTHING out into the unknown, evidently, to be verified by AI? I cannot get a human to respond no matter what I do. We are paying fees we were told to go ahead with the free trials on and we absolutely can't continue to do so.
Do better Goodstack. All you've done for our life saving initiative is get us GOOD & STUCK.

8. juli 2026
Uopfordret anmeldelse
Goodstack-logo

Besvarelse fra Goodstack

Hi Kara,

I hope you're well.

This is Carmela from the Service Recovery Team at Goodstack.

Thank you for sharing your feedback. We understand how frustrating it is to feel stuck in a validation loop, especially when you are trying to manage your time and organization's expenses efficiently.

We want to assure you that real human agents review and evaluate our applications. Since we do not have your contact information linked to this review, please reach out to us directly at help@goodstack.org and ask for me so the message will be forwarded to me directly so I can personally locate your case, investigate the status of your application, and work to get this resolved for you right away.

Thanks,
Carmela

Bedømt til 5 ud af 5 stjerner

Goodstack has been an invaluable…

Goodstack has been an invaluable support for my ministry. I deeply appreciate their professionalism, their speed, and the kindness with which they have accompanied every step of the process. Without their help, it would not have been possible to begin. Their service reflects excellence and a true commitment to those who seek to move forward in their projects.

8. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Goodstack has caused me nothing but…

Goodstack has caused me nothing but frustration and heartache. My foundation could really, really help a lot of very needy people if I were to ever get “verified” by Goodstack but that won’t ever happen. No matter what you submit to them, all you receive is some static rejection. The claims that they have support are pure BS. I’ve spent over a month going back and forth, opening tickets, and getting the same static responses. I can’t be verified! I am on every document filed through the feds and my state! At this point all we can do is put together a petition to remove Goodstack from this process. Maybe if we get enough signatures or media attention, Google will find another more competent verification process. If anyone from Goodstack is going to respond to this don’t bother telling me email help@goodstack. It’s a complete waste of time.

Another thing, they want the “original PDF” files. The PDF files are all saved copies, they cannot get originals. These guys are a joke. Google needs to dump them.

You know, Goodstack really hurts a lot of non profits by blocking their access to grant programs; specifically Google. It would probably be worth a documentary film crew investigation to expose what they are doing to the rest of the world. They are standing in the way of foundations reaching people in need because they are lazy or unqualified or both. Endless loops of documents that can never meet standards which they refuse to reveal is not right.

Goodstack, DO NOT tell me to email your BS support. Been doing that for a month. It fixes nothing! It’s the same denial even though I have given you all that you requested. It is my firm belief that you purposefully target certain non profits and will not allow them to bypass the cryptic maze which is your “approval” process.

29. juni 2026
Uopfordret anmeldelse
Goodstack-logo

Besvarelse fra Goodstack

Hi Erik,

I hope you're well. This is Carmela from the Service Recovery Team at Goodstack.

Thank you for sharing your feedback. We understand how exhausting it is to spend a month trying to secure verification, especially when your foundation is eager to access resources to help people in need. Our goal is never to block access, but rather to safely verify organizations according to the strict security standards required by our partners.

I hear your frustration regarding our regular support channels and the document formats requested. Because I want to break this loop and ensure we prioritize your case, I would like to personally review your federal and state documentation myself.

Since your contact details are not attached to this review, please send a message directly to help@goodstack.org with "Attn: Carmela - Service Recovery" in the subject line so it comes straight to my desk. I will personally take over your case, review the document requirements with you, and work to find a path forward.

I look forward to hearing from you so I can assist with your application.

Thanks,
Carmela

Bedømt til 5 ud af 5 stjerner

Excellent Support for Nonprofits

The Goodstack support team was friendly, professional, and incredibly helpful throughout the entire process. They responded promptly to my questions and provided clear guidance whenever I needed assistance. Their support made the nonprofit verification process much easier and less stressful. I truly appreciate their excellent customer service and highly recommend Goodstack to other nonprofit organizations.

7. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

“Excellent platform with a meaningful…

“Excellent platform with a meaningful mission. The website is easy to use, the process is smooth, and it’s inspiring to see how Goodstack connects people and organizations to create positive social impact. Great experience from start to finish. Highly recommended!” ⭐⭐⭐⭐⭐

5. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great experience

My experience with Goodstack.org concerning my application for Canva's nonprofit program was great!

Precision in dealing with complicated legal issues like classification of non-profit independent organisations within Polish law system.

Very short time to take decision.

Friendly and kind attitude in communication.

29. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

"Nonprofit" in the marketing, "registered charity" in the fine print

The word "nonprofit" is everywhere on their site, which reasonably leads you to believe that nonprofit organisations of all kinds are welcome. In practice, eligibility in the UK hinges on being a registered charity recognised by a local regulator. That's a much narrower bar.

They are happy to use the term nonprofit to promote their own brand. But they do not in fact support nonprofits, just charities and churches.

"Registered with a (i) England and Wales: Charity Commission, (ii) Northern Ireland: NICC, (iii) Scotland: OSCR, (iv) for tax exemption with HMRC as a charity, (v) exempt charities; (vi) churches."

3. juli 2026
Uopfordret anmeldelse
Goodstack-logo

Besvarelse fra Goodstack

Hi Tristram,

Thank you for sharing your feedback regarding our eligibility definitions. We recognize that terminology like "nonprofit" can encompass a wide variety of organizational structures globally, which is why we explicitly publish our local criteria online to ensure absolute clarity before an application begins.

To maintain full transparency, our specific requirements for the UK, including registration with the Charity Commission, OSCR, NICC, or HMRC are clearly listed on our public eligibility pages. These parameters are set to align directly with the legal standards required by our corporate partners to grant access to their donation programs.

Please be assured that we constantly review our eligibility requirements and may update these in the future to include other types of organizations. We appreciate your perspective on how we communicate these regional distinctions, and we remain committed to clearly informing all applicants of the criteria required for verification.

Thanks,
Carmela

Bedømt til 5 ud af 5 stjerner

Review:Exceptional Support and a Trusted Partner for Nonprofits

Review:
⭐⭐⭐⭐⭐

Our experience with Goodstack has been outstanding from start to finish. The team was professional, responsive, patient, and supportive throughout our nonprofit verification process. They clearly communicated every step and guided us whenever additional documentation was required.

We are especially grateful to the entire Goodstack Support Team for their kindness and dedication. They reviewed our renewed organization certificate promptly and kept us informed until our application was approved.

As the Founder of Pamoja Children's Charity CBO in Uganda, I sincerely appreciate Goodstack's commitment to helping nonprofits connect with donors and receive support in a transparent and trustworthy way. Their platform is making a real difference for organizations like ours that serve vulnerable children and families.

Thank you, Goodstack, for believing in our mission and for your excellent customer service. I highly recommend Goodstack to nonprofits and donors looking for a reliable and impactful giving platform.

— Francis Mwangangi
Founder & Director, Pamoja Children's Charity CBO, Uganda

20. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely Helpful

They respond very quickly to questions and provide valuable assistance. When adobe was asking for a code to activate my plan which I had not gotten, the good stack team got back to me within a day.

29. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Goodstack very helpful dealing with Google

Goodstack staff got in touch with me to assist in getting my Google Workspace Admin console back. They were responsive and respectful (this was all over email). I eventually got the problem resolved via a different channel, but they definitely were helpful.

22. juni 2026
Uopfordret anmeldelse
Goodstack-logo

Besvarelse fra Goodstack

Hi Susan,

I hope you're well.

Thank you so much for the 4-star rating and for sharing your experience! We are glad to hear our team was responsive and helpful, even if you managed to resolve the Admin console issue through another channel.

We always aim to deliver the best possible experience for our partners. If there is ever anything else we can do to support your organization moving forward, or if you have any insights on how we can continue to elevate our service to a 5-star standard, please feel free to reach out to us at help@goodstack.org.

Thanks,
Carmela

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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