Goodstack Anmeldelser 

They send me an email that I have been rejected for Google Workspace because I wasn't eligible. They tell me to click here to find otu whay I was found ineligible. Clicking there just takes you to a FAQ. It says that ineligible means that you didn't send in your documents.

I did. I even have the email acknowledging that they had received my documents. I respond to the email that I had sent the documents, the one that says don't respond to this email.

A few minutes later I get a new email saying I have been approved. Perhaps a glitch in the matrix.

A day later I get a response to my email in which they say that I needed to send documents that I had already sent. I check my account at Goodstack which confirms that I was approved. They invite me to apply for other discounts. A day later I do so. Seconds after making my submission, I get a rejection for . . . you guessed it - ineligible. Which means missing documents. Note this time it di dnot ask for documents, which makes sense that Ia lready had submitted them.

I decide I have had enough adn leave it there.

I get another email from Goodstack asking if I am going to respond to their previous email so that they could help me. I deleted the email.

If I get charged for Google Workspace, I'm jus going to cancel.

Goodstack helped our nonprofit organization get verified for Canva for Nonprofits smoothly. Their support team was very responsive, kind, and solved our issue quickly. Highly recommended for nonprofit organizations!

It took a while to find the right place to contact them, but they resolved my issue speedily

Case closed after 1 day of no response from us even though it took them 3 days to reply to our case.

Case number #426538441951. Applying since May 2026, no help at all. We submitted the documents that are approved by other validator company, surprisingly getting rejected still by the support team. No idea how to get validated at all.

Reached out for human support, get canned message instead.

Case #426978076908. How to get validated even after all the verifiable documents have been submitted? And still get the response "In this case, there was not enough information provided."

Stuck on rejection loop for 4 months.

Case #426525852861, first applied on 1st of April 2026, second reapplication on 18 and 21 May, third reapplication on 8th of June and the fourth reapplication on 16th of July. Finally on late July decided to contact the support to help for manual validation help, received neither validation nor help.

Support is definitely not human.

Case #427120913616
Documents provided, "human support" replied once, and they close the case just like that. Not even an effort made to perform an actual validation.

So far the experience has been great. Looking forward to using the unrestricted version with all its potential.

Thank you for your help; I submitted a request for my association, and your team guided me perfectly through the entire validation process!

The platform brings together a large number of verified nonprofit organizations from around the world. After logging in, I can feel its professionalism and global vision, and I'm really looking forward to using it further.

The respond from the team was outstanding, I really love it. Even if things didn't come positive but the respond was on time.

It was easy to make a request. When I had a challenge I was able to get immediate support to resolve the issue. I have nothing but great experiences with Goodstack.

I had an excellent experience with the Goodstack support team. They responded incredibly quickly and resolved my verification issue in time for me to continue my application for the Lululemon Gives Community Wellbeing Grant 2027 before the July 31 deadline.

The team was professional, efficient, and genuinely helpful throughout the process. Their prompt assistance made a real difference and allowed our organization to move forward without missing this important funding opportunity.

Congratulations to the Goodstack team for providing such outstanding customer support. Thank you for your dedication, responsiveness, and commitment to helping nonprofits. Keep up the great work!

Carlos Araque
Innovación, Tecnología, Educación y Salud para el Desarrollo de las Comunidades - México

If i could give this service no stars I would. I have been verified by Candid, Deed, BlackBaud, even Google for the discount but my account won't be verified. I have submitted appropriate documentation multiple times. I cannot honestly believe a company that is used to verify and prevent fraudulent intentions would use AI and poor AI generated everything preventing a person who is the founder of a non profit and listed by name on all public records for being verified as associated with the nonprofit she establish. This is extraordinarily unprofessional and poorly done. As a note i verified my identity on Trustpilot in 30seconds compared to the maybe two weeks i have been trying to with goodstack.

UPDATE (19 August 2026):

Adding more detail to confirm this review is legitimate as requested by Goodstack. My original ticket number is #424822696132 logged 22 July 2026.

Since posting my original review on 27 July 2026, I've still been unable to access our approved Google benefits, due to an administrator account issue Goodstack says is outside their control, despite handling the submission to Google themselves.

I've spent weeks going back and forth with Goodstack support, giving detailed information about my situation each time. Oddly, I never actually corresponded directly with Carmela, even after being told my case would be handled by her directly. Instead I kept getting mixed, sometimes irrelevant responses. At one point they confirmed my Goodstack account itself had now been verified, which had nothing to do with my actual issue of accessing the Google for Non Profits admin portal.

They also confirmed that a personal email address of mine had been made the administrator for our approved Google application, an address that was never discussed and has no connection to the Google application at all. Confusingly, in the same email they said our organisation's email address was the one associated with the Google application, so it's unclear why a completely different personal address ended up as the administrator instead.

To make matters worse, when I try logging into Google for Non Profits with either address, I'm told neither has administrator access, and I have to submit a request to "existing administrators" who then have 14 days to respond. Goodstack's advice at that point was to contact Google directly, since it's outside their control.
I logged a ticket with Google over a week ago and still haven't had any acknowledgement.

Overall, not a good experience. Weeks of back and forth, a confirmed approval, and I still can't access anything. Hoping this can still be resolved properly, but it's been a long few weeks.

********************

ORIGINAL REVIEW (27 July 2026):

We have applied three times for Google for Nonprofits verification over the last six months.

The first application was rejected with a message confirming our organisation had been successfully verified as a nonprofit, but that my personal affiliation with it could not be verified. The advice was to use an email address associated with the organisation. I set up a domain specific email address for myself, confirmed it was fully functional, and reapplied with all documentation resubmitted.

The second application was rejected with the exact same message, despite having already followed that advice.

For the third application, I also included a signed letter from our organisation's president on official letterhead confirming my volunteer role with the organisation. This was rejected again, with the identical message asking me to use an organisation associated email address, which I had already done twice over.

I then logged a support ticket with Goodstack, explaining clearly that our organisation had already been validated and that I specifically needed help resolving the affiliation check. The response I received did not address this at all. It was a generic reply pulled straight from their help centre, asking for documentation I had already submitted multiple times.

At this point, after three rejections and an unhelpful support response, it feels like the verification process is not functioning properly for straightforward cases, and that support tickets are not being read in full before a templated response is sent. I would strongly recommend Goodstack review how affiliation verification failures are actually investigated, rather than defaulting to the same generic guidance regardless of what a person has already tried.

Helping organization that cannot afford to buy ai tools sofrware and many mores... Thank you for helping our organization the PKMKPI
PAMBANSANG KAPISANAN NG MGA MAY KAPANSANAN NG PILIPINAS INC.
our PWD sectors here in the philippines is very very need helps to support and to educate, to empower and spread the rights and LAWS power of the persons with disability.

My experience with Goodstack has showm me how much of a difference it can make for small and emerging nonprofit organizations working hard to achieve their goals. It provides the support they need when overcome challenges, grow with confidence, and reach new heights in their mission. Goodstack has been an incredible source of support for small organizations navigating the challenges of growth.

It became clear that the mindset regarding grants differs completely between Japan and the rest of the world. In Japan, there remains a strong belief that grants should not be used to cover staff costs. It feels as though the grant provider is in a superior position, whilst the recipient is in an inferior one. This makes it difficult to feel a sense of fulfilment in the work one is doing. Being able to apply for a grant from a US company on this occasion, and gaining an understanding of the mindset behind awarding grants, came as a great shock to me.

ES: En la Asociación CONECTA llevamos tiempo trabajando con Goodstack y nuestra experiencia ha sido muy positiva.
El proceso de verificación como entidad sin ánimo de lucro fue rápido y sencillo, sin la burocracia que suele acompañar a este tipo de trámites.
Gracias a la plataforma hemos accedido a descuentos y licencias gratuitas de software que de otro modo estarían fuera de nuestro alcance, lo que supone un ahorro real de recursos que podemos destinar directamente a nuestros programas.
Además, el trato del equipo de Goodstack ha sido cercano y profesional en todo momento, resolviendo dudas con rapidez.
Lo recomendamos a cualquier organización del tercer sector que quiera optimizar sus recursos tecnológicos.

EN: At CONECTA Association, we have been working with Goodstack for some time now, and our experience has been very positive.
The verification process as a non-profit organization was quick and easy, without the bureaucracy that usually accompanies this type of procedure.
Thanks to the platform, we have gained access to discounts and free software licenses that would otherwise be beyond our reach, representing a real saving of resources that we can allocate directly to our programs.
Furthermore, the Goodstack team has been friendly and professional at all times, quickly resolving any questions.
We recommend it to any third-sector organization that wants to optimize its technological resources.

I had a problem with our email address that represented our nonproft organizationI. Then I contacted with Microsoft team. Then I was helped so kindly and quickly from Goodstack Verification team. It was good help to resolve this email address problem. I sincerely appreciate their support and guidance to make me relax from the difficult time.