Go Internet Anmeldelser 330

I'd never heard of Go Internet but so pleased I chose them through OFNL- Go Internet were always available promptly on the phone to help and being a smaller company, I quite often spoke to someone who I had spoken to before and knew what stage my set up was at. Great work Go Internet- polite friendly and efficient service with excellent fibre products.

I would have given 5 stars but royal mail took 11 days to deliver.saying that everyone I have dealt with at go Internet have been great

Since joining GoInternet on the OFNL network I've had nothing but reliable, quick and consistent broadband. What really sets this company apart is their outstanding customer support. Couldn't ask for better service. Thanks guys!

Fantastic, efficient service. The engineer arrived on time and carried out the work really quickly and efficiently. Once installed our multi usuer office system has proven to be easy to use and reliable. Internet is super fast and, so far, glitch free. Highly Recommended

Helpful advisor (Trevor) helped me through my whole lot of enquires and resolved them all for me

Excellent service from Go Internet! I recently moved house and have been getting set up with a new broadband package. The customer service is excellent - Kev from their sales team was super helpful, always responding to emails within minutes and sending regular updates on where I am in the process. Despite being a small team, they make such an effort to keep in contact and make sure you're up and running as quickly as possible! Highly recommend!

Bottom line: Excellent support! So, GoInternet provides service on the OFNL physical network. So do many other providers. When I signed up, one of the other providers still had an active hold on the line into my flat. Once OFNL receives a request to transfer service from/to different provider, there is normally a 14-day wait period before the transfer will happen. But when I opened a ticket about only getting 50 of my 300 Mbps dowload speeds, Kev at GoInternet continued following up with OFNL and got my transfer to be completed within three business days. Good work! Secondly, it is super simple to open a support ticket with GoInternet. Phone and you’ll get to speak with a live person… without navigating a massive phone tree first. You can also Email, or use the support tickets tab when you log into their website. Whatever method you choose, I found I’d get a reply within a couple hours, usually within one hour, even on a Sunday. This is exceptional support from an ISP these days, especially for a residential, non-business plan. Thirdly, for about 50 quid a month, I’m getting 300 Mbps downloads AND 300Mbps uploads (usually just a tich more) on a super reliable “fiber to the door” connection, WITH a static IP address. Combine the connection with the level of customer service you’ll receive, should you even need it, and I’d estimate GoInternet to be one of the absolute best values you’ll be able to find among ISPs in the UK today.

A small company with a EXCELLENT SERVICE, from start to finish, Someone to talk and advise at the end of the phone, The young Man who installed our internet was, polite,friendly and totally respectful of our new holiday home .
WOULD HIGHLY RECOMMEND this company
Well done to All at ‘Go Internet ‘

Great service internet works well very helpful would highly recommend them

Kevin was really great when I found we had no internet when we arrived at our new home. He found the issue was with OFNL and not with gointernet. Kevin managed the situation and kept me updated, the issue was resolved to my satisfaction. Kevin is a credit to gointernet.

Excellent service and everyone was really friendly and helpful.

Amazing service really helpful staff and everything arrived so fast

Thanks you xx

I signed up with Go Internet prior to moving house. When I arrived I found that one of the bits of kit providing the Internet service was broken. Go Internet very efficiently arranged for an OFNL engineer to come and fix it, which he did. This didn't fix the Internet though - but a quick call to Go Internet quickly had their technical support on the case. The engineer went above and beyond the call of duty spending time working through the problem on a Friday PM and had the issue resolved for me on Saturday morning. First class service!

Great service from Tristan and Ollie who set us up unfazed by pigs and mud, so calm and professional. At last we have fast internet on our farm, wish we’d switched sooner.

Go internet was prompt polite and helpful with fast speeds we are very satisfied with our service

They were extremely quick with their feedback and their rates are favourable

Great service. Very helpful great customer service. Highly recommend

Amazing customer service. Brilliant internet I use it for video calling with my business so need it to be 100%. Can’t fault speed and the companies customer service