What amazing service. I'd never heard of this company but I'm glad I have now! The simplest set up, amazing customer service. Smooth from start to finish.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been with GO internet for 4 weeks. It’s been totally fine, however… An internet outage on Friday evening and no technical support until Monday. Absolutely unacceptable for an ISP to not provide ANY... Se mere
Virksomheden har svaret
I recently moved into a new build property and ordered Go Internet a few days before completion. The router was posted to my current address, so that I had it to take with me, and all I had to do on m... Se mere
Virksomheden har svaret
Excellent service! The engineer arrived when he said he would and installed the service promptly and efficiently. He (Josh) was very friendly and knowledgeable and put the equipment exactly where I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
Fast and fuss free broadband!
Super-fast broadband - Excellent customer service
Our call centre is and will always be based in the UK. We are truly fanatical about delivering the best customer experience.
Kontaktoplysninger
23-25 Fortis House. Cothey way, PO33 1QT, Ryde, Storbritannien
- 01983770000
- sales@gointernet.co.uk
- gointernet.co.uk
4,3
Fremragende
330 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Go Internet
Cheers for taking the time to leave us a review Shawn - glad your happy with the service.
Not very good reception or speed
Not very good reception or speed. My son has trouble picking up a signal in his room and his room is downstairs. It’s costing him a lot of money buying adapters.
22. november 2021
Besvarelse fra Go Internet
Hey Adele,
This is a disappointing review, and factually incorrect.
We see that your service reaches its max throughput every night for sustained periods of time. We also see that you have managed to consume 620Gb of data in the last 28 days (we’re cool with that it’s an unlimited service) but we think that is a pretty good amount of usage for a service that ‘isn’t working’ and a service that delivers speed and performance far greater than any fixed line service could in your beautiful rural location.
Thanks for taking the time to review us.
I would highly recommend Go Internet as…
I would highly recommend Go Internet as they have offered fantastic customer service from start to finish. The pre-installation support from Kev was great, and he answered all of my queries, and ensured that everything was installed on time. There was a slight issue with the installation, and I submitted a ticket at 8.04pm on a Friday evening, and by 8.07pm I had already received a response from a guy called Trevor who provided clear instructions on what I needed to do to solve the issue. I requested an engineer to come out on the Monday, and Go Internet organised for someone to visit. The engineer was very friendly, and helpful, and the issue was fully resolved. Internet is fast, and phone line is working perfectly. All in all a great customer experience.
16. november 2021
Besvarelse fra Go Internet
Thanks for the super review Louise. Great news that we could modify your installation to do everything that you need.
Recommended to me from a neighbour
Recommended to me from a neighbour, I thought I would get in contact. Lovely friendly, quick contact back and clear and honest pricing. Once we said we will go ahead, a very quick appointment was arranged and the mast and hub were attached, plugged in and working within an hour. I would thoroughly recommend Go Internet to anyone. Oh, and the internet speed is awesome!
16. november 2021
Besvarelse fra Go Internet
Thanks for the lovely review Karin - it's great to have you onboard.
Excellent customer service and decent speed
The set-up process was simple and we can't believe the speeds we get living on a quiet country lane. No fibre here. OK, so we're lucky, we're in sight of a mast. And, yes, it's pricey, but compared to the 1Mbps speeds we got in rural Gloucestershire, and given we're all working from home now, we're prepared to take the hit. The customer service is really excellent - it's so good to deal with a business who knows who you are and really seems to care.
15. november 2021
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks for taking the time to review us. We're really pleased that you are enjoying our service.
Very helpful after sky had let me down…
Very helpful after sky had let me down on several occasions. Very quick service
15. november 2021
Besvarelse fra Go Internet
Thanks for leaving us a review Maria - we're very pleased to have been able to get you all connected up promptly.
Great personal service
Great personal service. At last a utility service where you can speak to a real person. Can’t recommend highly enough. Solved all my issues with a house with 10” walls. Pleasant friendly and prompt. Thanks Guys 😁
14. november 2021
Besvarelse fra Go Internet
Thanks very much for taking the time to review our service, Marian. I am really pleased that we could get Wi-Fi all around your beautiful property.
Besvarelse fra Go Internet
Excellent, just what we like to hear!
We have 2 park homes on the island and…
We have 2 park homes on the island and we’re very happy with our service…
11. maj 2021
Uopfordret anmeldelse
Excellent service
Excellent service. Very quick and happy with internet in our caravan now.
11. maj 2021
Game Changer !
not being in the habit of leaving reviews for everything i purchase but i felt the service and outcome of the internet provision supplied by Go was nothing short of brilliant.
I live in Ventnor and have been with a major national company for years , kept being told it will be better soon etc etc talking to a faceless tel sales assistant , never the same person but always the same result , terrible internet. So called the guys at Go , what a breath of fresh air , got names! but more important got results and what a difference , finally got proper internet speeds , No buffering on films and gaming at the same time! Zoom is smooth all in all guys i just wanted to say thanks! But your golden bullet is your personal service and we truly feel supported in this minefield . Keep it going .
AndyB Ventnor
10. maj 2021
Uopfordret anmeldelse
Smooth transfer from previous provider…
Smooth transfer from previous provider to Go Internet was well managed by G I . When there was an issue with the VOIP they found the problem and liased with myself and our previous provider to restore a good service as soon as was possible. Go Internet are approachable and prompt in responding to customer queries.
I have no problem in recommending them
10. maj 2021
Installation was great & since then any…
Installation was great & since then any questions have been answered promptly.
Service is reliable & hasn't dropped out yet.
10. maj 2021
A very good service and excellent…
A very good service and excellent customer service as well. Would recommend to my friends.
10. maj 2021
Very helpful from the first…
Very helpful from the first contact.Quick to get internet up and running, and keeping to guidelines on covid.
10. maj 2021
Excellent No other words quick easy and…
Excellent No other words quick easy and convenient
10. maj 2021
Amazing service
10. maj 2021
Excellent Service
Since arriving on the IOW three months ago I have been delighted with the Go Internet provison and service. As arranged in advance their engineer arrived the day after I moved in and we have recieved first class service from the very beginning. The braodband went down for a couple of hours one morning, but it was dealt with immedialty and I was kept informed throughout. Their website is very good regarding account information and keeping up to date. I highly recommed Go Internet.
10. maj 2021
Just a question
I have not switched to go fibre as of yet as am still locked in a contract to sky, does anyone know if I can still use sky q if I switch to go fibre?
25. april 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.