What amazing service. I'd never heard of this company but I'm glad I have now! The simplest set up, amazing customer service. Smooth from start to finish.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Been with GO internet for 4 weeks. It’s been totally fine, however… An internet outage on Friday evening and no technical support until Monday. Absolutely unacceptable for an ISP to not provide ANY... Se mere
Virksomheden har svaret
I recently moved into a new build property and ordered Go Internet a few days before completion. The router was posted to my current address, so that I had it to take with me, and all I had to do on m... Se mere
Virksomheden har svaret
Excellent service! The engineer arrived when he said he would and installed the service promptly and efficiently. He (Josh) was very friendly and knowledgeable and put the equipment exactly where I... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
Fast and fuss free broadband!
Super-fast broadband - Excellent customer service
Our call centre is and will always be based in the UK. We are truly fanatical about delivering the best customer experience.
Kontaktoplysninger
23-25 Fortis House. Cothey way, PO33 1QT, Ryde, Storbritannien
- 01983770000
- sales@gointernet.co.uk
- gointernet.co.uk
4,3
Fremragende
330 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Go Internet
Hello Peter,
Welcome aboard, thanks for choosing Go Internet. We're very pleased you our service is meeting your expectations.
Kind regards,
Go Internet.
Great service and very prompt…
Great service and very prompt installation, many thanks 😊
17. august 2023
Besvarelse fra Go Internet
Hey, thanks for choosing Go Internet - really please we could you get you connected nice and quickly.
Kind Regards, Go Internet.
Besvarelse fra Go Internet
Hi There,
Thanks for reviewing is. We're really pleased our team were able to help and met your expectations.
Kind Regards, Go Internet.
Efficient and friendly
Efficient and friendly. Would recommend. Very easy set up, and the man explained everything to us.
24. juli 2023
Besvarelse fra Go Internet
Hi Paula,
Thanks very much for taking the time to review us. We're delighted to have you onboard.
Kind Regards, Go Internet.
New to this company
New to this company. Easy to join and been trouble free. I had one issue connecting the router and gave them a call. They fixed my error within seconds back up and running
Excellent service
26. juli 2023
Besvarelse fra Go Internet
Hey Paul, thanks for choosing Go Internet. Delighed to hear the support team were on their A-Game.
Kind Regards, Go Internet.
Great service
Great service , and the young gentleman that fitted my go internet was very professional and helpful
12. juli 2023
Besvarelse fra Go Internet
Hey Sioban, Thanks very much for taking the time to review us and and thanks for choosing Go Internet.
Great service from the start.
Great customer service from day one! Installation was end of April and even though I wasn't at home, the engineer contacted me by phone to discuss where I wanted the router and was polite, courteous and professional at all times. I had purchased a new SKY GLASS TV so was a little anxious about if it would work but I needn't have worried as connection to the broadband was immediate and very simple and the speeds are excellent with no buffering so I am very happy. Another small yet, I think, great addition is the use of 'actual (albeit not easily guessed) words' for the router password and not loads of numbers, letters and characters which you can never remember.
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra Go Internet
Hey there, thanks for taking the time to review our service. We're delighted to know it is meeting your needs.
Kind Regards, Go Internet.
Fast and reliable company
The installers come on time, done the job quickly and tidy and the broadband works perfect! Very happy
10. juli 2023
Besvarelse fra Go Internet
Thanks for your feedback, we're delighed to hear you're happy with our service.
Kind Regards, Go Internet.
Took quite a while to respond to…
Took quite a while to respond to installation requests. The cable installation was not great - straight over roof tiles, conspicuous and not secured. The internet reception has been sketchy and unstable since installation and non-existent on one our our sky boxes.
11. juni 2023
Besvarelse fra Go Internet
Hi Richard,
We're sorry you don't feel the service is upto scratch. The team will be in touch you shortly to resolve any issues with the service and installation.
Kind Regards, Go Internet.
Tristan(?) Was very efficient and…
Tristan(?) Was very efficient and answered any questions I asked .He. Was also very tidy and pleasant.
9. juli 2023
Besvarelse fra Go Internet
Thank you for your kind works. we think Tristan is great too.
Kind Regards, Go Internet.
Excellent service..highly recommend
Excellent service... Read emails promptly and answered immediately... engineer arrived polite and professional and on time and resolved problem quickly
4. juli 2023
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thank you very much for your kind words, we're pleased to hear that our engineers are doing a great job.
Great rural broadband solution
I use Go Internet's wireless Internet offering for my rural office, where the speeds offered by traditional copper lines are poor.
Go Internet's technology allows me to base my office in the beautiful countryside whilst still enjoying a fast and reliable Internet service - for a reasonable price.
The team are always friendly and quick to resolve any queries or issues we may have.
29. juni 2023
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks for taking the time to leave us a review. We're pleased to read that our service enables you to work effectively in a rural location.
Great
New customer, I am still checking, for the last 5 hours that the internet has been connected. It’s been working.
That’s a good sign.
25. juni 2023
Besvarelse fra Go Internet
Great stuff, thanks for choosing Go Internet. Of course our friendly team are always on hand to help if you need us.
Friendly professional service
22. juni 2023
Besvarelse fra Go Internet
Thank you for reviewing us Sarah.
These guys are amazing
These guys are amazing! All fine quickly and easily with no trouble or delay! Thank you!
8. juni 2023
Uopfordret anmeldelse
Besvarelse fra Go Internet
Hi Megan, thanks for the lovely review.
Team went to great trouble to cut down…
Team went to great trouble to cut down a branch that was in the way.
Polite and efficient service
13. juni 2023
Besvarelse fra Go Internet
Hey John, Thanks for choosing Go Internet, we're pleased you're enjoying our service.
The company promised they would get me…
The company promised they would get me up and running as I have had problems and they got me up and running thankyou Ashley
9. maj 2023
Besvarelse fra Go Internet
Thanks for the great review Angela
Very friendly and helpful
Very friendly and helpful. Cannot fault the service. Excellent.
25. april 2023
Besvarelse fra Go Internet
Hey Anita, thanks for the great review.
Customer service was excellent…
Customer service was excellent throughout onboarding and speeds are very quick. Would highly recommend.
24. april 2023
Besvarelse fra Go Internet
Thanks for taking the time to review us Alexandria.
Super fast internet connection
Super fast internet connection. Excellent support/communication received from the start (email, updates) and until the connection was set-up. Staff were polite and respectful. I can’t thank them enough
18. april 2023
Uopfordret anmeldelse
Besvarelse fra Go Internet
Thanks for taking the time to review us, we're pleased to hear you're happy with our service.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.