The whole process from start to finish was effortless. The remote location of our property entailed the digging of a trench and a conduit pipe installed. Then the connection team sent an engineer to i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... Se mere
Virksomheden har svaret
My broadband went down last night and today I called Go fibre today and spoke to a lovely lady called Lorraine. Lorraine was lovely really cheerful and informed the network has gone down but th... Se mere
Virksomheden har svaret
Have been using go fibre for around a month, fabulous speed in an older property where my previous provider failed to deliver, I experienced poor connection and continued problems. With go fibre my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Kontaktoplysninger
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Storbritannien
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
From sales to customer service to…
From sales to customer service to installation team all first class!!
9. april 2026
Besvarelse fra GoFibre Broadband
Hi Sherry,
Thank you for your amazing review! We really appreciate it.
Thank you for being a GoFibre customer,
Sam
Wonderful prompt service
Wonderful prompt service. The people on the telephone were superb. A whole army turned up to install my broadband. No hitches or glitches on my fibre broadband. I would not hesitate to recommend.
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Oliver,
What a review – thank you!
We’re really pleased to hear everything was prompt and hassle-free, from the first call right through to installation. Sounds like you got the full GoFibre squad on the day too!
It’s great to know you’re enjoying an ultra-fast, ultra-reliable connection with no hitches or glitches.
Thanks again for the recommendation and welcome to the GoFibre family!
Jake
A very good service
A very good service. The engineer was very efficient and excellent in explaining everything with patience to me.
Customer services also were very patient and clear with their answers.
9. april 2026
Besvarelse fra GoFibre Broadband
Hey Brian,
Thank you for the fantastic review! We’re really pleased to hear you had such a positive experience with both our engineer and customer service team.
It’s great to know everything was explained clearly and with patience – that’s exactly the kind of ultra-helpful support we aim to provide.
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
Arrived on time very efficient
Arrived on time very efficient
All works well. Nice friendly fitter.
9. april 2026
Besvarelse fra GoFibre Broadband
Hey Sheila,
Thank you for the great review! We’re really pleased to hear everything was on time, efficient and working well.
It’s brilliant to know the engineer made a good impression too – friendly service goes a long way.
Thanks again and welcome to the GoFibre family!
Jake
Broadband been flawless since the start…
Broadband been flawless since the start had sky before and would drop out all the time go fibre will be my supplier from now on as long as the prices stay competitive
6. april 2026
Besvarelse fra GoFibre Broadband
Hey Marc,
Thank you for the fantastic review! We’re really pleased to hear your connection has been ultra-fast and ultra-reliable from the very start – no dropouts is exactly what we aim for.
It’s great to know the difference compared to your previous provider has been so noticeable too.
We’ll do our best to keep delivering great service at a competitive price – thanks again for choosing GoFibre, we really appreciate it!
Jake
Very happy with work done and have been…
Very happy with work done and have been enjoying it.Guy was very nice that did the work and very helpful.
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Christine,
Thank you for the great review! We’re really pleased to hear you’re happy with the work carried out and that you’ve been enjoying the service.
It’s brilliant to know the engineer was helpful and made a good impression on the day too.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
Great broadband provider
Great broadband provider, very fast speeds and very reliable connection a massive step up from my previous provider Talk Talk.
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Rod,
Thank you for the fantastic review! We’re really pleased to hear you’re enjoying ultra-fast speeds and an ultra-reliable connection – a big step up is exactly what we aim for.
It’s great to know the difference has been noticeable compared to your previous provider too.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
great support
8. april 2026
Besvarelse fra GoFibre Broadband
Hey,
Thank you for the great review! We’re really pleased to hear you’ve had great support from the team.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
we had very good service and the men…
we had very good service and the men were very helpful with what to do
6. april 2026
Besvarelse fra GoFibre Broadband
Hey Thomas,
Thank you for the great review! We’re really pleased to hear you had such good service and that the team were helpful in showing you what to do.
That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
Very professional staff & excellent…
Very professional staff & excellent service supplied
4. april 2026
Besvarelse fra GoFibre Broadband
Hey Margaret,
Thank you for the great review! We’re really pleased to hear you found the team professional and the service excellent.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Had no problem with instilation workman…
Had no problem with instilation workman were very good and I am very happy with the new system. Malcolm turmbull
6. april 2026
Besvarelse fra GoFibre Broadband
Thank you for the great review, Malcolm! We’re really pleased to hear the installation went smoothly and that the team made a good impression.
It’s brilliant to know you’re happy with your new system – that’s exactly what we aim for.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
Besvarelse fra GoFibre Broadband
Hey Mr R Weir,
Thank you for the great review! We’re really pleased to hear you had a great experience with the team and the service.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
Besvarelse fra GoFibre Broadband
Hey Jwandcnielson,
Thank you for the great review! We’re really pleased to hear your questions were answered clearly and that you found the advice helpful.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Contact was in Edinburgh
Contact was in Edinburgh. Clearly concise information. Fitted exactly as detailed.
6. april 2026
Besvarelse fra GoFibre Broadband
Hey G.C,
Thank you for the great review! We’re really pleased to hear everything was clear from the outset and delivered exactly as promised.
That’s exactly the kind of ultra-smooth experience we aim to provide. Thanks again for choosing your local provider – we really appreciate it!
Jake
The engineer was great
The engineer was great, very caring. I am elderly and disabled but he took his time to show me how everything works. Really pleased compared to the last internet provider who were awful.
8. april 2026
Besvarelse fra GoFibre Broadband
Hey,
Thank you for such a kind and thoughtful review. We’re really pleased to hear the engineer took the time to explain everything clearly and made sure you felt comfortable with the setup.
Providing a caring and supportive service is incredibly important to us, so it’s great to know that came across during your installation.
We’re also delighted to hear you’re enjoying the service compared to your previous provider – that’s exactly the difference we aim to make.
Thanks again and welcome to the GoFibre family – we’re always here if you need us
Jake
Excellent company to deal with
Excellent company to deal with, highly responsive either email or phone. Imagine that, being able to phone and speak to an actual person, and better still - someone who speaks fluent, clear English. Great products too, and at a reasonable cost. I know when we have great broadband, there are far less sweary complaints from the kids on their Xboxes! Top marks from me!
30. marts 2026
Besvarelse fra GoFibre Broadband
Hey Cliffy,
Thank you for such a fantastic review! We’re really pleased to hear you’ve found us easy to deal with and responsive across both phone and email.
Being able to speak to a real person quickly (and clearly!) is something we’re really proud of, so it’s great to hear that stood out.
We’re also glad you’re enjoying the ultra-fast, ultra-reliable connection – and even better that it’s helping keep the Xbox complaints (and the language! :D) to a minimum!
Top marks back to you for the review – thanks again and welcome to the GoFibre family!
Jake
Very happy customer here
Very happy customer here, signed up to the 500 Speeds, thorougly impressed from start to finish, would recommend to anyone,
7. april 2026
Besvarelse fra GoFibre Broadband
Hey,
Thank you for the fantastic review! We’re delighted to hear you’re enjoying the 500 speeds and that everything impressed from start to finish.
That’s exactly the kind of ultra-fast, ultra-smooth experience we aim to deliver.
Thanks again for the recommendation and welcome to the GoFibre family!
Jake
Engineer was really good.explained…
Engineer was really good.explained everything that he was going to do.didnt take to long either.set my phone and tv as well.
3. april 2026
Besvarelse fra GoFibre Broadband
Hey Pamela,
Thank you for the great review! We’re really pleased to hear the engineer talked everything through clearly and got you set up without any hassle.
It’s brilliant to know they took the time to get your phone and TV connected too – that’s exactly the kind of ultra-helpful service we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
Everything went so smooth
Everything went so smooth
The engineer was so impressive
The whole job went like clockwork
6. april 2026
Besvarelse fra GoFibre Broadband
Hey Robert,
Love this – smooth, impressive and like clockwork… we’ll take that all day!
We’re really pleased to hear everything went ultra-smooth and that the engineer made such a great impression.
Thanks again and welcome to the GoFibre family!
Jake
So far, so good!
So far, so good with Go-Fibre, no problems going over from last Broadband provider, all going well.
6. april 2026
Besvarelse fra GoFibre Broadband
Hey Fiona,
Thank you for the great review! We’re really pleased to hear everything went smoothly switching over and that it’s all been running well so far.
That’s exactly the kind of ultra-smooth start we aim for. Thanks again for choosing your local provider – we really appreciate it!
Jake
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.