The whole process from start to finish was effortless. The remote location of our property entailed the digging of a trench and a conduit pipe installed. Then the connection team sent an engineer to i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... Se mere
Virksomheden har svaret
My broadband went down last night and today I called Go fibre today and spoke to a lovely lady called Lorraine. Lorraine was lovely really cheerful and informed the network has gone down but th... Se mere
Virksomheden har svaret
Have been using go fibre for around a month, fabulous speed in an older property where my previous provider failed to deliver, I experienced poor connection and continued problems. With go fibre my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Kontaktoplysninger
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Storbritannien
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
For an extra £1 per month to get…
For an extra £1 per month to get upgrade from 150 to 300 bpms is a no brainer, could not turn it down.All done in a couple of days. First class service.
21. april 2026
Besvarelse fra GoFibre Broadband
Hey Neil,
What a deal – an upgrade like that for £1 is hard to say no to!
Thank you for the fantastic review! We’re really pleased to hear everything was sorted quickly and that you’re enjoying those ultra-fast speeds.
First class service is exactly what we aim for – thanks again and welcome to the GoFibre family!
Jake
Besvarelse fra GoFibre Broadband
Hey Rob,
Thank you for the great review! We’re really pleased to hear the communication has been excellent.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Besvarelse fra GoFibre Broadband
Hey,
Thank you for the great review! We’re really pleased to hear everything was smooth and hassle-free from start to finish.
That’s exactly the kind of ultra-smooth experience we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
Definitely one star experience and they are evan lucky to get that!!!!
My experience with Go Fibre is that it will not work properly and has no affecting my television as well. No picture or dialogue for long periods. Also broadband keeps cutting off especially when working on projects.It just seems to go down and I have lost the work I have done. I have contacted them on numerous occasions but they state it could be my laptop which I purchased one year ago. The problem I had with my last provider was cost as this is cheaper but I would rather pay that go through this experience all the time
19. april 2026
Uopfordret anmeldelse
Besvarelse fra GoFibre Broadband
Hi Patricia,
I’m very sorry to read about the ongoing issues you’ve experienced with your broadband and TV service. We recognise the impact this has had, particularly on your ability to work, and this is not the standard of service we expect to deliver.
I can confirm that our team has been in contact with you since yesterday and is actively investigating the concerns you’ve raised to identify the root cause and agree next steps.
Thank you for bringing this to our attention and for your patience while we work to resolve this.
Thanks
Gareth
From ordering to installation was 5…
From ordering to installation was 5 stars sending emails to let me know what was happening the guys installing where very good showing me exactly what to do best broadband ever
16. april 2026
Besvarelse fra GoFibre Broadband
Hey James,
Thank you for the fantastic review! We’re really pleased to hear everything was 5 stars from ordering right through to installation.
It’s great to know the updates kept you in the loop and that the team took the time to show you exactly what to do – that makes all the difference.
“Best broadband ever” is some compliment – we’ll take that all day! Thanks again and welcome to the GoFibre family!
Jake
Easiest Utility company ever to deal with
Easiest Utility company I have ever dealt with!
Worth 10 stars not 5, An amazing engineer did a cracking job of the installation and the stable service so far is great value for money. Thank you GoFibre.
16. april 2026
Besvarelse fra GoFibre Broadband
Hey,
10 stars?! That’s the ultimate compliment – thank you so much!!
We’re absolutely delighted to hear you found us the easiest utility company you’ve ever dealt with – that’s exactly the experience we aim to deliver.
It’s brilliant to know the engineer did such a cracking job and that you’re already enjoying an ultra-fast, ultra-reliable service that’s hitting the mark.
Thanks again for the kind words and for choosing your local provider – we really appreciate it!
Jake
Besvarelse fra GoFibre Broadband
Hey A McCrorie,
Thank you for the great review! We’re really pleased to hear you found the service friendly and efficient.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Dale and Mike the engineers …
Dale and Mike the engineers were extremely informative,polite and tidy, the installation was quick
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra GoFibre Broadband
Hey Sheila,
Thank you for the fantastic review! We’re really pleased to hear the installation was quick and that Dale and Mike made such a great impression.
Informative, polite and tidy is exactly what we aim for, so we’ll be sure to pass your kind words on – they’ll be made up to hear that!
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
No problems,all running smoothly!
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Mrs Freshwater,
Thank you for the great review! We’re really pleased to hear everything’s running ultra-smooth with no problems at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
It’s good share
9. april 2026
Besvarelse fra GoFibre Broadband
Hey Euan,
Thank you for the review! We’re really pleased to hear you’re enjoying the service.
Thanks again and welcome to the GoFibre family – we appreciate it!
Jake
Really good service
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Mark,
Thank you for the great review! We’re really pleased to hear you’ve had a really good experience with the service.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
Excellent friendly service.
10. april 2026
Besvarelse fra GoFibre Broadband
Hey Christopher,
Thank you for the great review! We’re really pleased to hear you received excellent, friendly service.
That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
Besvarelse fra GoFibre Broadband
Hey Billy,
Thank you for the brilliant review! We’re really pleased to hear you’ve had an ultra-fast, ultra-reliable service with no problems at all.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
So far so good
So far so good. No issues and getting the speed I am paying for. Install was easy and the team was excellent that showed up.
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Gary,
Thank you for the great review! We’re really pleased to hear everything’s been running smoothly so far and that you’re getting the speeds you expect.
It’s brilliant to know the installation was easy and the team made a great impression on the day too.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
fast broadband
since I had this go fibre installed it has run brilliantly no buffering A1
9. april 2026
Besvarelse fra GoFibre Broadband
Hey Alan,
Thank you for the great review! We’re really pleased to hear everything’s been running ultra-fast and ultra-reliable with no buffering at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
Besvarelse fra GoFibre Broadband
Hey Ashley,
Thank you for the great review! We’re really pleased to hear everything’s been ultra-smooth with no issues at all.
Thanks again for choosing GoFibre – we really appreciate it!
Jake
Great service from a great team no…
Great service from a great team no issues whatsoever with this service I would recommend it to everyone wanting a great service from you thank you so much.
31. marts 2026
Besvarelse fra GoFibre Broadband
Hey Tim,
Thank you for such a fantastic review! We’re really pleased to hear everything has been ultra-smooth with no issues at all – that’s exactly what we aim for.
It’s brilliant to know the team made such a positive impression too, and we really appreciate the recommendation.
Thanks again for choosing your local provider – we really appreciate it.
Jake
Go Fibre
Excellent customer service from enquiring about go fibre to the fitting of go fibre
10. april 2026
Besvarelse fra GoFibre Broadband
Hey Lesley,
Thank you for the great review! We’re really pleased to hear you had excellent service from your initial enquiry right through to installation.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
Absolutely great service even when I…
Absolutely great service even when I had connection issues was dealt with quickly over the phone.friendly engineers and customer service.....
8. april 2026
Besvarelse fra GoFibre Broadband
Hey Mr Tweedie,
Thank you for the fantastic review! We’re really pleased to hear you’ve had such a positive experience, even when you did have connection issues – getting things sorted quickly is exactly what we aim for.
It’s great to know both our engineers and customer service team made a friendly and helpful impression too.
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
Needs no user further input!
The installer switched it on and I’ve had no reason to touch it since, works beautifully.
9. april 2026
Besvarelse fra GoFibre Broadband
Hey John,
Thank you for the great review! We’re really pleased to hear everything has been running ultra-smooth since day one.
Works beautifully is what we love to hear – thanks again for choosing GoFibre!
Jake
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.