It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"isqdm.qpon" domain registered on gname is fake and fraudulant. They run their fake business on name of UTI investment. This domain is asking people to invest money on share, stocks and ipo. When us... Se mere
Virksomheden har svaret
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Se mere
Virksomheden har svaret
been using gname for a while, it is ok but sometimes their live chat employees are not aware of basic domaining terms while its a huge backordering and auctions platform.. your live chat emps need str... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
Kontaktoplysninger
6, Battery Road, #29-02/03, Singapore, 049909, Singapore, Singapore
- +65-65189986
- gname.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You helped me by doing an action to the…
You helped me by doing an action to the site/domain that scammed me and a lot of people here in the Philippines
Missing text filed for complaint cases
When making a complaint case, user can submit images along with a description of the case. However, once the case is open, the only way of communication is with images. I had to type what I had in a simple text editor, only to take a screenshot of it and submit it as an image. It is ridiculous. I imagine a simple chat room would be of great use, both for you and your clients, for the case of complaints. Or at the very least, add the text field option, I know the saying goes "a picture is worth a thousand words", but if the picture is made of words entirely, perhaps a better medium for that would be a book.

Besvarelse fra gname.com
Best Customer Support Team
I am using a lot of different online services, they all have customer support system but If there is one organization which has the fastest customer support, its GNAME.
Super good support team.
I have used GName for almost a year…
I have used GName for almost a year now. I have place roughly 45 backorders successfully. That aspect of the company can be pretty sharp and overall together. The real problem starts when you attempt to modify or make a purchase or change anything. It becomes an intensive hours long ordeal with no help in sight. All they do is send you screenshots. No real description just do this. When it doesn't work the chat person sends a heavily crying emoji. They refuse to do these operations for you. Its so beyond ignorant! I spent over an hour and a half attempting to set up an email which I got no closer than when I started. I am a professional on my computer all day every day but much of what they expect is just nonsense. Customer service isn't. Its just a name with oh we are so sorry crying emoji. I personally wouldn't own, work for or use a company that simply was of no real assistance. I could go on about the other numerous flaws but why really bother. I am getting my names out and dealing with whatever trash the company puts me through. Gname is nothing but a headache. Yes they catch names but thats all they do right. I mean that statement! F!

Besvarelse fra gname.com
there are lot of fake websites and…
there are lot of fake websites and platforms that are scamming the users by showing them crypto gains . But in reality once you deposit money, they will withdraw all the funds and transfer to their own wallets.
Excellent & prompt action by team
Effective Action and Professional Handling
My experience was positive because the complaint process was clear and handled in a professional manner. The response was timely, and the outcome was communicated concisely without unnecessary back-and-forth. I appreciate that the company took action by placing the domain under client hold, which shows attention to reported issues and a commitment to enforcing policies. Overall, the transparency and responsiveness of the support team are areas the company is doing well.
GNAME allows active phishing & brand impersonation – refuses to act
GNAME is currently hosting and maintaining a clear phishing and brand impersonation operation, and despite multiple formal abuse reports, they have failed to take action.
A fraudulent domain registered via GNAME is impersonating my legitimate website (main domain ) betra.bet, (current domain ) 449betra.com by:
Copying our brand identity and visual design
Misleading users into believing it is our official site
Operating with cloned assets and deceptive content
Using subdomains to store copied materials and bypass basic protections
This is an active phishing operation, not a trademark dispute.
I have submitted multiple abuse tickets to GNAME, including the following reference numbers:
GW2025121816337615
GW2025121906554420
GW2025121800595035
GW2025121615588702
Despite providing clear evidence, screenshots, and domain details, GNAME continues to delay with generic responses like “1–5 business days” while the phishing site remains fully operational.
By allowing this to continue, GNAME is:
Enabling online fraud
Exposing users to credential theft
Failing its basic responsibilities as a domain registrar
If this issue is not resolved immediately, further escalation will be made to:
ICANN
Anti-phishing databases
Search engine security teams
Legal authorities
I strongly advise others to avoid GNAME if they value security, abuse handling, and responsible domain management.

Besvarelse fra gname.com
Responsible Domain Registrar
I reported a domain that is impersonating a legitimate business and being used for scamming people, they dealt with the issue within just a few hours.
I applied for the closure of phishing…
I applied for the closure of phishing websites and they managed the process brilliantly and took action on the specified date. This company really does its job cleanly and will be a company I will recommend for future domain purchases. Thank you again, especially to the Abuse team.
Great support
Great support! Received ticket and solved the problem for only 1-2 hrs and meet fully expectation!
Very fast reviewing a complaint
Very fast reviewing a complaint. Good job!
They are very fast in solving the problem
They are very fast in solving the problems. Thank you Gname.com for your support and quick response. I appreciate you all.
Thank you very much!!
Registrar company that allows SCAM websites
This registrar acts like it’s completely fine for scam websites to operate under their watch. We've asked them three times to take down the fraudulent sites below, and every single time Gname drags things out. Instead of actually doing anything, they demands at us to provide trademark papers, copyright certificates, declarations, power of attorney…anything to avoid taking action. It feels like they’re doing everything except dealing with the obvious scams right in front of them.
baxtonstudiostore.com
cabinetssalesstore.com
homebaxtonstudio.com
1st Update: Apparently, below is their responses which is really unprofessional and deceiving, if gname.com did their research for above 3 fraudulent sites, it's obvious that these are scam websites using our brand, all below documents should be requested from above scam websites to confirm validity prior to allowing them to operate online. We need above 3 SCAM WEBSITES to be removed immediately.
2nd Update: Again, you should request these valid documents from the scam websites (as your registration process should approve these companies with these documents, without these documents, how did you even approve them?), we DO NOT trust and did not register from your site and will not be supplying you with any of these documents. We need above 3 SCAM WEBSITES to be removed immediately.

Besvarelse fra gname.com
Gname cares about cybersecurity!
I'm an independent security researcher, and Gname does everything to make the internet a better place by promptly responding to fraudulent domain reports.
speedy response
Company is _activley_ supporting fraud!
Company is _activley_ supporting fraud!
Does not take takedown action for reported fraud sites like alternatecom.de which is an apparent fakeshop of german alternate.de

Besvarelse fra gname.com
I deposit lot of money in bitmatrix…
I deposit lot of money in bitmatrix option trading now that site blocked that site registered in gname registered how your company register fraud site

Besvarelse fra gname.com
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