gname.com Anmeldelser 

319
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.

Bedømt til 3 ud af 5 stjerner

"isqdm.qpon" domain registered on gname is fake and fraudulant. They run their fake business on name of UTI investment. This domain is asking people to invest money on share, stocks and ipo. When us... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

been using gname for a while, it is ok but sometimes their live chat employees are not aware of basic domaining terms while its a huge backordering and auctions platform.. your live chat emps need str... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Webhostingvirksomhed

Skrevet af virksomheden

GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

319 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

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3,7

Alle anmeldelser

(319)

164 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great to see that the domain has been…

Great to see that the domain has been placed on Client Hold. Transparency and accountability matter in e-commerce, and it’s reassuring when proper action is taken. A positive step toward a safer and more trustworthy online marketplace. Kind regards /Ulf

19. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I want my money back!

If I could give GName.com a 0/5 I would!

I was trying from February 13-14, 2026 to submit a Help Ticket on GName.com in order for USD $ 8.58 that I deposited for a failed backorder to be refunded me.

I have had no ends of problems in trying to send this Help Ticket. First they wanted me to enable Multifactor Authentication(MFA), which could not be done using the method they described, then they wanted me to provide proof of the deposit that was made via Paypal…which I provided.

They then told me that that proof of deposit couldn’t work and I had to submit a Help Ticket then I was told that since I didn’t submit the MFA using their method I would have to enable my phone to be used as a security measure… then they told me this couldn’t be done- they claim due to a time zone difference.

Additionally they have archaic methods of requesting that an email be verified with a code that disappears after 60 seconds before transmitting the Help Ticket..no matter what “solution” they derived, the requirements could not be humanly met.
I feel that GName.com just wants to create problems so as to prevent their customers from withdrawing their deposits.

I’ve spent over 5 hours with this company and they are still unable to refund me my USD $8.58 – (their site is telling me that I have USD $8 deposited with them).

I even proffered that they allow me to submit proof of deposit of these funds by email and substitute this for the Help Ticket since their method of submitting it was giving so many problems. Instead of responding to me, they told me now that they have sorted everything out I should provide them with a good review and provided a link on TrustPilot for me to review them.

P.S.
I just checked my account balance (February 16,2026) and they have moved the $8 from being “available” to being “frozen”.
They are now saying that the MFA is now working (it was not as far as the discussions we’ve had) and they say that they have frozen my account for 7 days to keep it protected and they didn’t report my case to their customer service specialist in Singapore (who they claim could have sorted this problem out) and that they will when they come in at 9:30 am Singapore time =13 hours ahead of my time.

They also said they can’t give me a response by email but they will open the Chat when they feel like giving me a response…

This is incredulous!

I’m frustrated, fed-up and angry!

As it stands I don’t know what to do to get my money back. Maybe this review will awaken GName.com and their potential customers to be aware of the poor customer service they are giving and for potential customers to know that GName.com will find all methods to hold on to your money for failed backorders.

Help!!! I just want my money back!!

13. februar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hey, Gillian. We apologise that your experience with us hasn't been ideal. Could you let us know what your ticket number is, please? We'll have a closer look. Thanks very much.

Bedømt til 5 ud af 5 stjerner

UPDATE: Domain suspended. Thank you for protecting the community

Protecting Scammers. Ignoring Abuse Reports.
I reported a phishing site dappvalidationnode.com stealing Private Keys. Provided undeniable photographic evidence (Ticket # GW2026021017444470). Support is ghosting me while thieves are active.
UPDATE
You stated below that you "need more time". This is unacceptable. Phishing attacks happen in seconds.
I have already provided Ticket #GW2026021017444470 with screenshots proving this site explicitly asks users for PRIVATE KEYS. There is nothing to "investigate" – the evidence is absolute.
Every hour you wait makes you complicit in potential theft. If the domain is not suspended by tomorrow, I am proceeding with a formal ICANN Registrar Abuse Complaint.
UPDATE 2 (Response to Gname's Edit):
Thank you for confirming receipt of the evidence.
Regarding "ICANN-mandated procedures": Please note that Section 3.18 of the RAA (Registrar Accreditation Agreement) allows registrars to take immediate action against abuse, especially when clear evidence of criminal activity (Private Key theft) is provided.
"Procedures" should not take days while users are being targeted. I appreciate the priority status, but I will maintain this review until the domain dappvalidationnode[.]com returns a NXDOMAIN (is offline). I am monitoring it
FINAL UPDATE: The domain has been suspended (NXDOMAIN). Thank you Gname for taking action and protecting the community. Case closed.
FINAL UPDATE 2
My bad. I didnt change rating. Recent 5 is showing ur real commitment to my case. Thanks once again

10. februar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hey there. It looks like you've reported this case in the last couple of days, so this case is very much under investigation. We're going to need some more time. Thanks again for bringing this to our attention.

EDIT:

Hi there. We wanted to let you know that we’ve received your documentations. Because we have to follow specific ICANN-mandated procedures, there are a few required steps in our pipeline we need to clear first. Please know we’re prioritizing this and working urgently to get everything handled properly.

EDIT 2:

Thanks for confirming! We'd appreciate it if you could change your review's rating to reflect our commitment to the cause. Thanks again!

Bedømt til 5 ud af 5 stjerner

Removal of illegal site

After careful research, I reported a pirate site to Hosting that was distributing my intellectual property and that of other artists, profiting from it! The gname.com team processed my request and resolved the issue, removing the pirate site in no time. Excellent!

9. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

遇到的问题是域名投诉就直接被封

遇到的问题是域名投诉就直接被封,并没有通知域名持有者进行整改,并没有对域名内容进行核查,只是根据投诉的截图就给域名封禁,说是冒充什么什么公司的,首先冒充的前提是什么?一比一模仿。我的域名就是展示,和正规公司的不一样,只是带有该公司的以下图片的新闻文章都不行?难道这个也是冒充?难道新闻不能写?况且在没有审核域名内容的实质性的情况下直接对域名封禁,封禁之后才通知域名持有者,这样的意义何在?如果有涉及版权问题,都可以联系域名持有者进行整改,而不是封禁之后才通知,这样的体验,谁还敢在你们gname购买注册域名?

5. februar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

关于合规相关案件,我们始终严格执行既定的正当程序,通过详尽的调查步骤与明确的沟通流程,确保对每一位域名注册人所采取的措施均审慎且合规。请知悉,我司做出的决定均为经过慎重考量后的最终裁定。

如需提出申诉,请将您的案例说明连同域名及案件编号 (Case ID) 发送至 legal@gname.com。

Bedømt til 1 ud af 5 stjerner

I am waiting your real practical act.

I am waiting your real practical act

2. februar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hello there.

Thank you for your feedback. We understand that you are looking for definitive action regarding a compliance matter.

To help us take that 'practical act' and resolve this for you immediately, we need to verify the specific domain and account details in question. For security and privacy reasons, we cannot discuss compliance specifics here on a public forum.

If you have already submitted a report, please reach out to our Compliance Team directly at legal@gname.com with your ticket number and the domain name involved. Once we have these details, we can provide you with a concrete update on the status of your request.

Thanks again,
-Team GNAME

Bedømt til 5 ud af 5 stjerner

GNAME is so much more than hosting

GNAME is so much more than hosting - and with so much to navigate, it was a pleasure to find their 24/7 chat support was not an AI, but a person who was calm, helpful and available.

Very good company to deal with.

29. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Facilitating 'Pig Butchering' scams and ignoring verified abuse reports

Gname is currently providing registrar services to a confirmed phishing platform: astbridge.com. I have provided irrefutable evidence, including WhatsApp conversations showing the attacker luring victims to this URL (Case GW20260123...).

Despite these reports, Gname has not yet applied a 'clientHold' status to the domain. The attacker is now using a 'DomainAgents' parking page to hide the fraud and evade detection. This lack of action is unacceptable.

An official compliance case is open with ICANN (Case 01541...). I urge Gname to stop protecting scammers and fulfill their contractual obligations to maintain a secure internet.

23. januar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hey there. We have reviewed the additional evidence you've provided.

Based on your report and our internal investigation, we have placed the domain astbridge.com on clientHold status effective immediately.

We appreciate your help in maintaining a safer internet. If there is anything else at all, please feel free to DM us on X or through our chat support. Thanks again.

Bedømt til 1 ud af 5 stjerner

am writing this to alert Gname.com and…

am writing this to alert Gname.com and the public regarding the fraudulent use of domains registered under your platform (IANA ID: 1923). The domains cryplin.top (currently suspended) and wow163.top have been used in a major scam involving the theft of 248,150 BDT (medical funds) from victim MD Tariq Bin Tahir.
​Although Gname has acknowledged the illegal use of these domains, we are still awaiting full cooperation for the international investigation. This case is officially registered with:
​Singapore Police: Case #SR/20251125/0200
​We expect Gname.com to provide all necessary logs and suspect information to the authorities immediately. Failure to comply with international anti-fraud regulations will lead to further escalation through ICANN and BFIU. We urge Gname to take proactive steps against these scammers using their infrastructure.

1. januar 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hey there. We understand that you've reported cryplin.top, and we've taken down the site. As of yet, our legal team is still awaiting contact from the Singapore Police Force. Be assured that we will cooperate with the local law enforcement.

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