Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Found out their rules need to have the profit target reached using 20 or so different trades etc. Pretty much 5% consistency rule. which will take at least few weeks to pass assume you are profit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Switching to Lux was a great move. Unlike other firms with complex two-phase challenges, their 1-stage evaluation is very straightforward. It feels much more realistic and doesn't force you to rush yo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The customer support team here is excellent. I’ll admit I didn't read the rules as closely as I should have at first, but the team was patient and helped me understand where I went wrong. The Risk Des... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I wud give these guys 10/10 its jst the withdrawal time frame is the biggest issue most prop firms that trade live accounts avail withdraws on adaily, but this takes amonth which is abit annoying but... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Alternativ finansieringstjeneste
  2. Karriere- og uddannelsesudbyder
  3. Valutaveksling
  4. International handelskonsulent
  5. Investeringsbank
  6. Børsmægler

Om Lux Trading Firm

Skrevet af virksomheden

Become a Career Trader with Fully Funded Trading Accounts up to $10,000,000

Lux Trading Firm is a trusted and well-known Prop Trading Firm.

The Lux Career Trading Program allows you to trade any symbol on our trading platforms that our current broker offers, using any trading strategy. You can use certain EA's, trade the news, and leave positions open over the weekend.

Our best prop traders are offered to become a Fund Manager via The Lux Career Trading Plan, and trade a Fund Manager live account of more than 10 Million US$.

Lux Trading Firm offers a 7-day free trial to any trader who wants to know how our Career Funded Trading Program platforms, new upgraded trader dashboard, trading rules, and risk management works.

Visit our website

Explore our trading rules

Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

625 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Rules aren't trader friendly. They are designed to keep you in a challenge for a long time.

For a $1M challenge:
Max loss per trade is .3% - $3k
Max Profit per trade is .6% - $7.5k
Profit Target is 15%

Statistically:

If you win every trade at a 1:2.5 risk reward, it would take you 20 trades in a row to earn the account

If you win half your trades at a 1:2.5 risk reward, it would take you 76 trades in a row to earn the account

Now I would say with this risk to reward ratio, you're probably winning less than 50%. Do the math....

Response to Lux's Reply:
They boast about being an A-book company but the funded challenge that would take 2+ years to complete (sarcasm but maybe not) is on match trader and definitely not A-book. The slippage is horrible. Again, if a trader wants to sit in a challenge for a long time to "maybe" get an account when there are plenty of B-book prop firms out there that will fund and pay out quickly, good luck!

Response 2:
1. Yes, initially I read the rules incorrectly and after I failed a challenge, I decided I wanted to give insight to what traders should expect with the prop firm. Since I read the rules incorrectly, I'll give you an extra star!
2. Never claimed funded accounts weren't A-book, the challenge phase has higher spread/slippage than I've experienced with other prop firms.
3. I don't mind strict profit/loss limitations as it protects the trader and future of the account. Most popular prop firms have these limitations, just not as strict as Lux.
4. As ratings are declining, it may be a good option as a company to discuss how you can present the rules more transparently and be less defensive on your trust pilot replies.

12. april 2026
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Besvarelse fra Lux Trading Firm

Hello Ryan,

Trading and risk management rules are made to protect the trader, or in this case, the prop firm's real money. We understand that most retail traders have a different risk management approach, learned from educators, to make 10 or 20% per month on their small retail live accounts. Otherwise, no retail trader will ever start with $500 or $1,000 live accounts if they learn that 1-2% per month is the safest and most realistic return you can make.

But for real professionals who work with real capital in banks, hedge funds, or asset management trading departments, they have a different approach to risk because they handle real money. Not like most of you retail traders, who are only used to B-Book brokers that offer you very high leverage and simulated virtual money prop firms that want you to take high-risk trades as they do not care that you blow up your account, as they risk nothing while you try to reach the 10-15% profit targets in a couple of days.

As we are a real-money A-Book prop firm, we do not want our traders blowing up their accounts many times to get lucky once or twice for a big payout and a nice certificate you have nothing on. Our program is for long-term patient traders who want to build a real-money, audit-track record they can use for their future trading career.

So, our trading rules are not designed to keep you in the challenge for a long time on purpose, but to make 15% with a low-risk strategy on a $1 million account. Getting you a real-money $1 million A-Book prop trading account is a very good offer for long-term patient traders.

What is the use of big capital if you don’t use it to your advantage? See this video that explains it all: https://www.youtube.com/watch?v=m_nOT_qIO-A

PS: Also, your calculation is wrong, as you're basing it on the risk-per-trade % you would use on a live account, where you can lose and use 100% of the account balance. But what most prop traders do not think about is that you need to calculate based solely on your risk capital. For our $1 million account size, that is 6%, which means you have only $60,000 in risk capital, not $1 million! So, no use in comparing this with a risk management that you will use on your own live account, where you can risk 100% of the account balance, whereas here you only have 6% in total.

Reaction to your reply:

We have many traders in our funded stages, and they did this in normal time frames and did not take 2 years. But what they all have in common is that they still have the same funded account after 2 years and receive very consistent payouts from it. As that is the other side of what our trading and risk management rules give back, it does not blow accounts. So, you can choose to get quickly funded on a B-Book prop firm with high-risk trades, get one lucky payout, and then blow-up multiple accounts again.

Also, your accusation that the Match Trader platform does not provide A-Book accounts makes no sense and shows how little you know about how the trading industry works, as the trading platform can be linked to any A-Book or B-Book broker or LP! Anyone can find our A-Book LP on our website and confirm that all our funded accounts are real-money A-Book prop accounts.

You are a frustrated trader who also failed to read our trading and risk management rules and only found out later, when you reached the profit targets, that you had broken many of them. 95% of our bad reviews are from traders like you who just need somebody to blame after the fact and then come up with points that make no sense, as you could have all seen this before you started trading with us!


Lux Trading Department

Bedømt til 5 ud af 5 stjerner

I managed to catch the promo for the 2x…

I managed to catch the promo for the 2x bigger account sizes, and the leverage for the price is insane. Getting double the account size for the same price gives me way more room to manage trades properly. Because of the fixed drawdown, I’m not panicking over every small move. Everything from the clean rules to the responsive support team feels transparent and well-structured.

9. februar 2026
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Besvarelse fra Lux Trading Firm

Hello Elisabetta,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 1 ud af 5 stjerner

their consistency rules are crazy, toughest in the industry. and not on main page, becareful

Found out their rules need to have the profit target reached using 20 or so different trades etc. Pretty much 5% consistency rule. which will take at least few weeks to pass assume you are profitable most of the time, which is unlikely for any traders. so its about few months to pass. Good luck passing their challenge, btw they didnt put these absurb rules in main page until you hit your profit and found out the hard way.

6. april 2026
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Besvarelse fra Lux Trading Firm

Hello Tft,

As we are a real-money A-Book prop firm, we do not want our traders to use our prop accounts for lucky shots to get rich quickly and risk our real money by blowing up many accounts before they make it one time, a big payout. For that type of trading, you can better choose these virtual-money prop firms that do not risk any of their own money and prefer to have traders like you.

Also, our program is fit for patient traders with strict risk management and discipline who want a long-term career in trading and have the patience to pass the evaluation account stage. It does take longer, but once you know how to trade this way with our trading and risk management rules, 90% of our funded traders no longer blow up their funded accounts and get payouts every month.

PS: Not one prop firm has its trading rules on the main page. We have the same as all the others on our trading rules page in our main header menu bar. We also have 2 large banners linking to our trading rules on the main page, and every trader who places an order to buy an account from us must first confirm twice that they have read and understand all our trading and risk management rules. So, we do not hide anything, and only traders who ignore this will find out the hard way. But that is normal with you, who ignore everything, rush to the profit target, and make no effort to read and study the program's rules. So, to make a 1-star bad review now makes no sense, as it is not us who ignore the rules before you started trading or even before you buy an account from us, as we are clear that our program is not for every high-risk trader. We have many videos on our YT channel that also show this, as well as interviews with traders from us in different stages. But there are always traders who ignore everything, are surprised when they break some rules, and then blame the rules or our prop firm for their own failure!

Lux Trading Department

Bedømt til 1 ud af 5 stjerner

Their trading rules are traps

Their trading rules are traps, i have been with them for a while, but found out that they are interested in the traders failure rather than passing.
Their rules are too many and tasking.
Why would a prop firm limit a traders ability to profit.

Before they have a minimum trading days of six weeks, they removed this and introduced other rules that will extend your trading days to six weeks.

I don't think they are really honest about traders getting good payout, their high trading funding is a ruse, if you go through their rules, you will discover this.

They are one of the rogues in prop firm industry.

29. marts 2026
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Besvarelse fra Lux Trading Firm

Hello Emmanuel,

Our rules are not a trap, and they are not set up for any failure, as you can only fail if you do not keep to the rules or blow up your account.

As we are a real-money A-book prop firm, we do not want our traders to take a lot of risk with our real money, and for that reason we have stricter trading and risk management rules than these simulated virtual-money prop firms, as they do not risk any of their own real money.

We took away 80% of our old rules, and the 2 main rules were always there, so we did not replace one rule with another rule. Also, our program is set up for long-term consistency and patient traders who want to build up a real trading career with real money and real audited track records.

All our trading and risk management rules are clearly outlined in our rules page, and we ask all our traders to confirm twice that they have read and understand them all before they even buy any account with us. We offer many different ways of support to explain to you how the rules all work, and we also have clear videos showing how these rules work and how to use them.

So, any trader who does not like them is not obligated to start with us, only there is a big difference between trading somebody real money and between just trading demo accounts where the prop firms have no risks and do not care how you trade and what risk you take.

This does not mean that our rules are set up for you to fail, this only means that you are a trader who does not like these types of rules and you are more likely to fit these simulated virtual money prop firms. Not every trader is fit to trade with real money and real risk management rules.

Lux Trading Department

Bedømt til 5 ud af 5 stjerner

The customer support team here is…

The customer support team here is excellent. I’ll admit I didn't read the rules as closely as I should have at first, but the team was patient and helped me understand where I went wrong. The Risk Desk analysis is incredibly detailed and has actually helped me improve my risk management.

24. januar 2026
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Besvarelse fra Lux Trading Firm

Hello Adeline,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

Switching to Lux was a great move

Switching to Lux was a great move. Unlike other firms with complex two-phase challenges, their 1-stage evaluation is very straightforward. It feels much more realistic and doesn't force you to rush your trades to meet a tight deadline. Highly recommended for serious traders.

21. januar 2026
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Besvarelse fra Lux Trading Firm

Hello Miacle,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 4 ud af 5 stjerner

The new Lux trading rules are very Flexible

The new Lux trading rules are very good, i have not yet passed my evaluation but im hopeful to pass . the reset fees are somehow affordable and i trust i will make it.. Customer Support is always on timely and i really appreciate . Looking forward to passing my account and proceed to the next step

1. januar 2026
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Besvarelse fra Lux Trading Firm

Hello Jjingo,

Thanks for your feedback and 4-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

I won a giveway

I won a giveway. The support is very active. I receive new account on very short delay. I begin experience with them. Very good company.

27. december 2025
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Besvarelse fra Lux Trading Firm

Hello Jean,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

As always

As always, excellent and quick service.

9. december 2025
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Besvarelse fra Lux Trading Firm

Hello Henrik,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

A serious prop firm

Good morning, I've been trading with Lux Trading Firm for several months, however I haven't yet been approved for the next phase. Even so, I have to say the company is excellent, as it has taught me to trade consistently, observing the risk management of each operation. I opened a new account on December 3rd, and I'm doing really well, thanks to the rules the company sets, as this protects us; after all, a loss isn't a mistake. I always lost with proprietary companies full of rules, such as trailing stops, which makes us lose the account quickly, and that's exactly what these companies want: to sell more accounts. With Lux Trading Firm it's different; they want us to perform well, aiming for a long-term relationship. Thank you for the support I've received.

5. december 2025
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Besvarelse fra Lux Trading Firm

Hello Joao,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

I just started trading with Lux Trading…

I just started trading with Lux Trading Firm and they are different from 99.8% of all prop firms out there today. I would say that they are a genuine trading firm that wants you to grow as a trader and be able to manage risk so that they can make money through you.

So you trade with their capital and not some simulated demo account like most others. Prop firms that use simulated demo accounts make their money through the fees that you pay for the account and the profits that you make are taken from this pot. So they make money as long as you fail and therefore they have all sorts of rules that will make you fail. An example is "trailing drawdown".

Recommend them!

14. november 2025
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Besvarelse fra Lux Trading Firm

Hello Jonnny,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 5 ud af 5 stjerner

Strict Rules, but Very Fair and Professional

I joined Lux Trading and passed the first stage of the evaluation, but I broke several rules and my account was fairly reset. Honestly, this made me realize how valuable their strict rules are—they push you to develop discipline and understand what trading truly is. The platform is straightforward, easy to use, and their support team has been great whenever I needed help.

Lux Trading is not for people looking for shortcuts or quick profits—it is for traders who are serious about surviving and growing in the long run. In my opinion, this firm is one of the best choices if you want to challenge yourself and become a disciplined trader.

22. august 2025
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Besvarelse fra Lux Trading Firm

Hello Afif,

Thanks for your feedback and 5-star review about our services and program.

Lux Trading Firm

Bedømt til 1 ud af 5 stjerner

Be careful of their "risk consistency" rule

To me their "risk consistency" rule is not complient with proper trading.
It is obvious that a corner stone of risk management is to adapt risk exposure according to market conditions.
For example traders will adapt their position size to market volatility (it is insane to trade with the same amount of risk when the vix is at 40 or at 20...) or for a given strategy traders will start with low exposure (this is what two times US investing championship winner Mark Minervini calls "dipping your toes in the water") and increase if successful and decrease when less successful.
Their "risk consistency" rule forces the trader to choose an amount of risk at the beginning and stick with it until the end of evaluation, no matter how the market conditions change or your strategy works. You can never adapt your risk to volatility or use progressive exposure. If you dip your toes in the water you'll never going to be able to enter if it's warm and if you dive at first in cold water you risk hydrocution...
After spending 6 month getting the 3K required to pass the evaluation stage 1 on a 50K account (with 50K you only have 5K to trade in reality that's why it's long) I got noticed by mail, at my request in order to access the next step, that I broke their "risk consistency" rule and cannot access to the next stage.
I realized then that I did not pay enough attention to this rule when I signed their form, probably because I didn't expect such a rule to exist. During the process everything seemed right without any notification that I broke this rule, letting me lose my time in that program.
I traded in a swing trading style, with a risk of 200$ to 400$ per trade (0.4 to 0.8%) and used progressive exposure with a maximal total opened risk of 600$ (1.2%). Of course I signed the form after reading it twice, so I'm the one to blame for that. One star is for putting such a rule and for letting me loose my time without any alert for breaking of their "risk consistency" rule. I hope this can prevent traders like me to make the wrong choice of prop firm.

PS after luxtradingfirm answer :
Hello lux trading firm,
You can share the details of my trades with pleasure. Make a video out of it too, it would be great, even if I doubt that you would be fair when I read your answer (I broke many rules etc). And by the way think to explain how a trader can deal with your locking rule under changing market conditions such a substantial increase of market volatility, as they could be forced to risk twice they wanted risk just to follow your risk % consistency rule.
There something though that I understand in your answer, you have to preserve your real money.
And you should not worry for the one star since it's only rating my experience with you, which is really far from good, as people can read my review and judge by themselves if what I am telling is non sense or not.

2nd PS : An increase of volatility occurs in parallel with and increase of fear and uncertainty, so not only do you have moves of bigger magnitude but also moves become more erratic. Having bigger SL and reduced lot sizes is not enough because volatile markets are not just a bigger form of calm markets. The proper way to adapt is to also reduce exposure i.e. lower risk per trade percentage, which cannot be done with your risk consistency rule. Preventing traders to risk 0.5% in volatile markets when they risk 1% in calm markets is not understandable. But again this is only my review and in the same way I would rate one star a 3* restaurant if they served me fish and chips, because I think most people would feel like me and be disappointed.

1. august 2025
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Besvarelse fra Lux Trading Firm

Hello Thomas,

Every trader has their own style and risk management, especially the ones who are later successful after changing their styles and risk management hundreds of times. But if you trade with your own money, then you can do this and trade how you want, but when you want to trade with our real money or even with any other investor's real money, they will have their own trading and risk management rules.

For this reason, we warn all our trades to take the time to read them, and we also let you confirm that you read and understand them. We understand that many traders who never traded for anybody else's money or only traded for this simulated virtual money prop firms that have no risk, as they only give you a demo account. It is different when trading for real money, A-Book prop firms that do risk their own real money.

For this reason, we have different and fundamental risk management rules. We have a team ready to explain to all our traders how to use them and why we have them. Only when you ignore them and then give us a 1-star review out of frustration is it not really fair. Even we offer you a free re-do account with the support of our risk desk, how to do it the right way with your own trading style,

If anybody wants to see this trader's analysis of all the rules he breaks, as this was not only the risk consistency rule, then you can request this at trade@luxtradingfirm.com and then you can learn from his mistakes.

Reaction 1: Changing market conditions, such as a substantial increase in market volatility, can still be managed with the same risk per trade percentage, as you can adjust this simply with lot size or SL size. If the marketing is more volatile and needs a bigger SL, just take a smaller lot size and vice versa.

Reaction 2: To compare us with fish and chips, while you did not take the effort to read our trading and risk management rules page, makes no sense! The only reason why you are disappointed is that you ignore our warnings to read our rules, and it is easier to blame us instead of yourself. So, now you want to give us a workshop about our risk management rules, which make no sense to you, and for this reason, you give us a 1-star review. But if you had not ignored our warnings to read and study our rules, you would have asked us why we have them. If you did not think they would fit your trading style, you would not have wasted your own time and would not have given us a 1-star review. So, in the end, you did not get fish and chips from us and were thinking you were in a 3-star restaurant, but the other way around. You walked into a 3-star restaurant and ordered fish and chips, only to be surprised to hear that we do not serve any of this type of food in our restaurant!

Lux Trading Firm

Bedømt til 1 ud af 5 stjerner

Guys please be aware for their 1…

Guys please be aware for their 1 million dollar account, you can only risk 0.3% of the total 1M and not 6%. This means if your drawdown ever goes above 3k at any point, you've failed. How in the world can anyone ever get to 150k profit target with a max drawdown of 3k. They won't tell you this, they will remain quiet and wait until you reach the target, and then they will say you dint pass! I believe they intentional worded this rule in a very misleading way on their website to lure people in!

28. maj 2025
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Besvarelse fra Lux Trading Firm

Hello Obie,

You did not discover anything new! This rule is clearly described on our website in the trading and risk management rules. So, it is not a secret that you can risk 5% per trade of the available risk capital in your account. Additionally, we have no issue in explaining this to anyone who asks us about risk management rules. Then it is not true that if you lose one time more, then this maximum 5% risk per trade is not passed, or you are disqualified.

We did not word this rule in a very misleading way on our website to lure people, as this is the exact text in our rules page: Stop-Loss (SL) settings:

On a $1MM account, the total value of all active Stop-Losses cannot be larger than 5% of the total available risk at trade opening time.

So, again, this rule is not hidden or intentionally worded in a very misleading way! However, we understand that you have difficulty understanding these rules, as it takes four different support agents on the live chat and ticket services, along with 20 emails, to explain this simple risk management rule to you over two full days.

We understand that most traders are accustomed to risking 0.5% or 1% per trade, but this approach is based on your total account balance in your live account, where you can potentially lose 100% of your funds. But in case of a prop trading account where in our case you can only lose max 6% of the total account balance we think that 5% of available risk capital is a sold risk management per trade and knowing that we are a real money A-Book prop firm and not like this simulated virtual money prop firms that not risk their own money.

Lux Trading Firm

Bedømt til 1 ud af 5 stjerner

The whole process feels its for you to fail

When I red other peoples review before Is tarted I thought its just angry people who failed but I just passed 1M funded with the perfect consistent and not leveraging and using the same risk and profit as much tarder can do , and they ill still make an excuse, Regarless of your results, don't waste your money, This feels like a trap from the start

6. april 2025
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Besvarelse fra Lux Trading Firm

Hi Youssef,

You failed your evaluation account because you broke many of our trading and risk management rules. To say that you have passed with perfect consistency in risk per trade is not valid. Our risk desk sends you a comprehensive analysis of your evaluation account, which highlights all the rules you have broken. If anyone wants to review the trader evaluation account analysis to see what went wrong, they can request this at trade@luxtradingfirm.com

Lux Trading firm

Bedømt til 1 ud af 5 stjerner

Huge red flag - They want you to fail.

They don't offer a demo account. How on earth could you test your strategy and ensure you're falling within all of the detailed rules if you can't even open a demo account to test out a few trades.

Instead they gave me a link to open a demo account on matchtrader, where the symbols and spreads would be different.

They expect you to do all of the legwork for them and you still can't even test their own account.

On top of everything they have many little exceptions in place designed to disqualify you, so it's basically walking a tight rope at all times - one such example is you can't adjust your stop loss 30 seconds before or after a news event - which is absolutely insane because the spreads get really wide during news events and this is has the same effect as tightening your stop loss, but your not allowed do anything to prevent that or you get disqualified!

When I asked their agent why they wouldn't offer a demo account he said it was too expensive. So they can offer $1 million dollar accounts for you to trade but they can't offer you a demo account...

These guys and their business model is to profit from your failure, don't spend your money here.

31. marts 2025
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Besvarelse fra Lux Trading Firm

Hello Ibrahim,

95% of all prop firms do not offer any demo or practice accounts, as the platform providers charge the same cost for a demo/practice account as they charge the prop firm for an evaluation/challenge account. As most traders do not want to pay a fee for a demo/practice account, this is the reason why we do not offer this, and if somebody want to learn how the Match Trader platform works then there are many brokers who does offer demo account on the Match Trader platform and for that reason our live agent offer you this option.

Your accusation that we have few exceptions in place designed to disqualify our traders makes no sense and is not valid, as you only get disqualified when you exceed the max drawdown level!

We are not a simulated virtual money prop firm that benefits from your failure, as we only offer real money accounts, so when you fail, we lose our real money. So, this last accusation of yours that our business model is to profit from your failure also makes no sense!

Lux Trading Firm

Bedømt til 1 ud af 5 stjerner

Frequent Changing of Trading Conditions with No Regard for Traders and rude submissive representatives

I started the evaluation with high hopes, but several frustrating issues led me to give a 2-star rating.
Initially, I used their demo mode, which was a great way to get familiar with their platform. Satisfied with the experience, I moved on to the paid evaluation. However, within weeks, they announced a switch to the Match-Trader platform, supposedly to improve the trading environment and meet trader demands. The integration of TradingView charts was a welcome feature, and at first, everything seemed fine.
After the switch, I expected some teething issues, but certain changes directly impacted my ability to trade effectively. One major issue was the restriction on lot sizes. I primarily trade low-priced crypto, which requires large lot sizes, but they imposed a fixed cap on all assets. Initially, they adjusted the cap on some assets without issue, but when I requested an adjustment for a crypto asset priced at a fraction of a cent, they refused. Their response dismissed the obvious logic behind my request, claiming my proposed lot size was "nonsensical."
When I pointed out that this restriction didn't exist when I signed up and that I had paid £500 for an evaluation under different conditions, their response was outright dismissive. One representative even told me to "calm down" and questioned "who I thought I was"—an unprofessional and unacceptable response. To be fair, not all their support staff were this rude; previous lot size adjustments were handled politely by a different representative. However, the refusal to address my concerns meant I had to accept that I could no longer trade certain assets, significantly limiting my strategy.
Fast forward to today, and yet another major change has been forced upon traders: the TradingView integration on Match-Trader has been removed without warning. I emailed support, only to be told that Match-Trader no longer offers this feature—even though my demo account with Match-Trader still has it?Whether this is misinformation or an outright excuse, it’s hard to believe they would implement such a change without notifying traders.
The platform is now worse than before. Basic features that were previously available are gone, like the ability to drag pending order markers, which now have to be entered manually. This is a massive inconvenience for me as a 1-minute timeframe trader—it adds unnecessary delays to trade execution, making trading conditions harder than they originally were when I signed up.
At this point, it feels like they are either deliberately making trading conditions more difficult or their system updates are riddled with issues that support is unwilling to acknowledge. I have yet to receive a proper response to my concerns, and frankly, I’m tempted to abandon this evaluation altogether and go with a more reputable firm like FTMO.
The only reason this isn’t a 1-star review is that one customer support member has been helpful in the past. But overall, this experience has been incredibly disappointing. It’s clear Lux Trading does not prioritise its traders or their best interests.
Reading their replies to negative reviews, it’s clear that Lux Trading is defensive and dismissive of complaints, often blaming traders in a rude manner, even when errors or unclear communication occur. Rather than acknowledging or compensating for system issues, they hide behind technical disclaimers, insisting that traders are responsible for identifying discrepancies in their dashboards. Their responses show a lack of empathy and flexibility, focusing more on enforcing terms than actually addressing trader concerns constructively. This was exactly the tone I experienced when I made a complaint—completely unprofessional behaviour. Instead of handling the issue properly, they were defensive and dismissive, making it obvious they have a lot to learn about customer service.
Reading their replies to negative reviews, it’s clear that Lux Trading is defensive and dismissive of complaints, often blaming traders in a rude manner, even when errors or unclear communication occur. Rather than acknowledging or compensating for system issues, they hide behind technical disclaimers, insisting that traders are responsible for identifying discrepancies in their dashboards. Their responses show a lack of empathy and flexibility, focusing more on enforcing terms than actually addressing trader concerns constructively. This was exactly the tone I experienced when I made a complaint—completely unprofessional behaviour. Instead of handling the issue properly, they were defensive and dismissive, making it obvious they have a lot to learn about customer service.
Update : Their response perfectly illustrates my point.

2. april 2025
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Hello Luke,

First of all, we never announced the switch to a different trading platform to improve the trading environment. We have been very clear and transparent about why we switched to a different trading platform, and this was because the MQ does not allow us to work with our US traders.

Secondly, we do not have any lot size rules. Also, we do not have any cap on all assets and then change it for some asses only! Additionally, we have not changed any rules or trading conditions as long as you remain a trader with us.

Thirdly, to suggest that we deliberately make the platform and trading conditions worse for traders makes no sense. We do not control the Match Trader platform, and we are not the developers. We understand that some traders prefer different types of trading platforms. For this reason, we have updated our copy trading rules to allow all our traders to use any trading platform they prefer and copy their trades to their Lux account on the Match Trader.

You are complaining about issues over which we have no control, and which are not really issues, other than that you do not like the current trading platform. For this reason, we offer all our traders to use any other trading platform and copy their trades to their Lux accounts.

Lux Trading Firm

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han quitado la plataforma metatrader y…

han quitado la plataforma metatrader y la nuva no vale nada y han subido los spreads

12. december 2024
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Hi Joaquin,

We had no other option but to move from MT5, or else we would not be able to serve our US traders. Since 60% of our long-term funded traders are from the USA, we did not think it would be fair to take their funded accounts. We have negotiated for five months with MetaQuotes to allow them to trade on a different platform alongside MT5, but they have also not agreed to this. So we had no other option but to choose a different platform that allows us to have our US traders in our funded program.

We offer traders the option to trade from any trading platform, including MT4 or MT5, from any other broker or prop firm, and then copy their trades to their Lux account on the Match Trader platform.

P.S.: We did not change the spreads; that is what comes with the new liquidity provider. Real-money A-book trading accounts always have higher spreads than B-book trading accounts. A-Book can only earn on commissions and spreads, and B-Book earns on your losses and trades against you. All professional traders prefer to trade real money A-book trading accounts.

Lux Trading Firm

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Lux trading is SCAM and these guys are THIEF

Lux trading is SCAM and these guys are THIEF and they're doing it under some strange rules that you never find in other prop firms so they're able to make you fail deliberately.
I bought a $1M account. They have a rule that you have to manage risk size based on 6% of remaining capital. Just think about it. How many trades should you open and win to hit 10% profit target. As a swing trader, it takes years this way.
They lied to me that their $200K accounts doesn't have this rule in the first challenge phase so you're free to risk size you want therefore I changed my $1M account to two $200K accounts. Although they imposed high fee for this change. finally after hitting target successfully and winning challenge phase they made another excuse that you have risked too high per trade and not consistent because they calculate risk size based on 6% of remaining capital. I have risked 1-2 % of capital per trade consistently which is a standard in the market but they don't accept it and find another excuse.
They called my big profits ,lucky trades and they didn't accept those big profits which was generated in super trends. I'm a swing trader. How on earth that getting super trends and winning big is a breach of rule? It's funny. I'm a trend trader and winning big trends is smart and healthy but they call it breach of rule of exceeding 10% profit.
So they didn't accept my successful passing of challenge phase and didn't pay me back 50% of fee.
STAY AWAY FROM THESE THIEVES PLEASE
I swear to God that this company is SCAM. I made a mistake buying their challenge and lost £1500. You don't do it.
And lux trading, be aware that you can't steal from people like this. God will revenge in his way one day.

6. februar 2025
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Hi Hadi,

You are correct that we have many different rules than most other prop firms. This is because we offer real-money prop accounts, while all these others only offer simulated virtual-money accounts. Like these other firms, they have no real risk, so they do not need any actual risk management rules, and we do.

When you switch to the 200k account, we do not have any rule that the risk desk will say you take too much risk per trade. So that is not true. The risk desk sent you that you have no consistency in your risk per trade and that the difference between your lowest and highest risk per trade is too big. That is something else than you now suggest!

Also, we have a rule that you can’t earn more than 10% of the profit target in one trade. This is a very clear rule that is all on our trading and risk management rules page. You confirm twice upfront that you have read and understood them.

Clearly, you ignored our rules and just ticked the box that you read them while you did not. Now, you complain about rules you never read and then call us a scam, while it is you who broke our rules that you ignored but agreed with twice before you paid and started trading!

This says a lot about you as a person and trader, not about how we are as a company, especially not as a scam company or thieves. We show our program rules upfront, but we can't do anything against persons like you who choose to ignore them and think that we have the same rules as this simulated virtual money prop firm's rules!

It is easy to blame others for your mistakes and call us a scam and thieves to get rid of your frustration, but the risk desk even shows you a clear, detailed analysis and report of what you did wrong and offers you a free account to do it over!

Lux Trading Firm

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No explanation on why they have cap on Maximum Profit on Live Acc

They charge $1260 for $10Mn account:
As per their rules book, even on live acc (as confirmed by their customer service executive Rastislav):
Max Loss per trade not more than 5% of risk capital: 5% on $60k = $3 risk per trade
Max Profit per trade not more than 5% of profit target: 5% on $150k = $7.5k
Essentially profit factor is 2.5 even on Live acc, which is limiting the potential to ride a big trend especially for swingers, i can understand for eval acc as they want to test u, but limiting profits in live account doesnt make sense. I'm not saying 2.5 RR is bad but we can simply keep trailing SL into profits for riding a trend ... There's no proper explanation from Rastislav on this rule either, instead he said: "it's not for me and u to decide the RR limits, it's used by big banks, if u can't adhere, it's fine we can't accommodate every trader" basically he asked me to get the hell of out here with a generic canned response .... what kind of big bank does it? These big players are mostly swingers & they aim for a higher RR by riding the trend...This max profit limit doesn't make any sense anyway, looks like u r doing some shady business (essentially we are risking 3k for 7.5k which is similar to RR of $200k or similar account sizes with around 1% risk). Hope u r not scamming ppl with the dream of showing $1m or u either have fund issues going on. Hopefully I'm wrong but you r not able to explain this rule neither gained my trust. Finding another prop. bye

Edit: Lux, u have replied to me below, hence there's no option to respond & prove, pls write a mail (u have my mail) & I'll share u the screenshots of customer service chat by Rastislav where he confirmed profit cannot be more than 5% of profit target $150k in case of $10M account, the same is mentioned in ur rule book as well. I'm surprised you are twisting ur words below by saying max profit limit is 10%. For everyone reading this, please go through their rules once, U'll see it's mentioned max profit on $10mn acc cannot be more than 5% of profit target

Edit 2: see now u have corrected to 5% in ur reply below. And yes $7.5k on $10mn with risking $3k is 2.5RR which is okyish but my question is why is it limited on live account if we can ride bigger trend with more potential profit by trailing SL into profits (absolutely no risk in this).

14. februar 2025
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Hello Keerthi Das,

These rules are created for the traders who want to get rich quickly with our real money after having bad experiences with very greedy traders who told us that if we do not want them to risk a lot all on one or two trades to make clear rules upfront.

As we are one of the only real-money online prop firms, we have a risk desk manager who keeps an eye on our traders in the funded stages and who plans to make separate agreements with each trader who has a different trading style. However, after many bad experiences and discussions with funded traders who did not respect our risk desk manager, we made this general rule for everybody.

If you think that making $ 5.000 per trade is too low for you on a $1 million account, then our program is not for you. Calling us a scam to protect our real money against greedy, high-risk traders makes no sense.

We wish you the best with any other prop firm with a 200k account for this same price as our 1 million account cost and, as you say, with the same RR as a 200k account size by any other simulated virtual money prop firm.

As our Lux career traders know, there is a big difference between a 200k virtual money prop account and our 1 million real money prop accounts for their real trading career, and they have no problem being patient, risking less, and looking for more winning trades instead of one or two big lucky shots.

PS: We have explained why we do not want our traders to go for big winners with our real money in the funded accounts. The rules in the evaluation account stages are the same as in the funded stages, as the evaluation account stage is there for the traders to show if they can trade with our trading and risk management rules. So, it will make no sense if we have different rules in the evaluation account stage and in the funded stages.

Lux Trading Firm

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