gname.com Anmeldelser 

319
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.

Bedømt til 3 ud af 5 stjerner

"isqdm.qpon" domain registered on gname is fake and fraudulant. They run their fake business on name of UTI investment. This domain is asking people to invest money on share, stocks and ipo. When us... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

been using gname for a while, it is ok but sometimes their live chat employees are not aware of basic domaining terms while its a huge backordering and auctions platform.. your live chat emps need str... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Webhostingvirksomhed

Skrevet af virksomheden

GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services. As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

319 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

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3,7

Alle anmeldelser

(319)

164 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 4 ud af 5 stjerner

Clear and helpful support regarding a historical domain inquiry


I contacted GNAME customer support regarding a historical domain that had been used in connection with a cryptocurrency fraud case I reported to the police.

The support representative clearly explained that requests concerning historical registration or account records could not be handled through customer service or the standard abuse report process. I was also given the appropriate Compliance Department contact channel for formal requests from law enforcement, courts, or government authorities.

The explanation was clear and useful, and I was able to provide that information to the police in Japan.

Although my request itself could not be handled directly by customer service, I appreciated the clear and practical guidance provided.

14. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am writing this to warn every domain…

I am writing this to warn every domain investor and user against dealing with Gname. For 7 agonizing days, I have been subjected to non-stop stalling, misleading promises, and total incompetence from their support team regarding a simple manual refund via PayPal following a crypto deposit issue.

Today, they went a step further: my account balance was officially deducted and marked internally on their dashboard as "The funds have been refunded through PayPal". However, this turned out to be nothing more than an internal accounting trick—NO funds have actually been sent to my PayPal account.

When confronted, support hid behind automated, meaningless templates claiming the request is "still with the Finance Department." Taking a customer's money off their balance while delaying the actual payout for a full week is completely deceptive. Competitors like Namecheap or GoDaddy handle payouts and refunds within hours with total transparency, whereas Gname holds your money hostage with continuous delay tactics.

Ticket ID: 02D4199BEC54274A

I will actively update this review across public domain industry forums and communities. This review stays LIVE and will be updated until every single dollar is verified in my PayPal balance and the Transaction ID is posted. Proceed with extreme caution if you value your time and funds.

5. august 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hi. thanks for reaching out and for your patience on this.

We've looked into your ticket and can see you requested a refund of your account balance last Thursday. Since your account was originally funded with crypto — which normally can't be refunded — we made an exception and processed this manually for you.

Good news: your refund is already on its way. We know waiting on money is stressful, and we want to be clear that nothing is being held back. We're just working to get this sorted properly for you.

Our support team has been actively updating at their soonest, and they will continue to do so until you've received the remaining balance.

Bedømt til 1 ud af 5 stjerner

Many of their hosted websites are doubtfull....

Many of the domains they host are not even companies, and they don't care what happens on their servers. I was approached, and scammed by one of their hosted domain. The domain is not even a company. They work through Telegram, and just keep a wallet on the GName server. GNames acts as the registrar, and they have MANY like that. They want proof, but the proof you send is not enough, and they stop the complaint. Very doubtful, and not serious or honest.

The reply of GName was really next to the point. They register for the domain owners. I assume they do it, because they feel there's nobody known by name. The company zibitcoin.com doesn't even exist, so who would register for that website. I'm not accusing anybody, the only thing I know that I lost money due to the crypto fraude tasks.

10. august 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Thank you for reaching out, and I'm sorry to hear about your experience.

We take abuse reports seriously, but as a registrar we're required to act on verifiable evidence rather than allegations alone. This protects legitimate domains from being taken down based on unproven claims. To escalate or reopen your case, we'd need concrete, documented proof of the scam: transaction records, chat logs with wallet addresses, timestamps, and any communication showing the domain was used to solicit funds.

If what you submitted was rejected, we're happy to review it again. Please send the full package to our abuse team through the same ticket so we can take a closer look, and let us know specifically what was flagged as insufficient. We want to get this right, both for victims of fraud and for domain owners who could be wrongly accused.

Bedømt til 5 ud af 5 stjerner

Fast, competent handling of a malware abuse report

I reported a typosquatted domain registered through Gname that was impersonating our site and distributing a Windows client containing a trojan — flagged by Kaspersky, ESET, DrWeb and several other engines on VirusTotal.

The first response was a standard request for a trademark certificate, which we don't have. I replied explaining that this wasn't a trademark dispute but a malware distribution case under ICANN's DNS Abuse framework, and provided the VirusTotal report and file hash. The team re-evaluated it on that basis and placed the domain on Client Hold.

What I appreciated: they were willing to look past the intake template and assess the actual evidence. Plenty of registrars would have closed the ticket the moment we said we had no registered trademark. Gname didn't, and a domain pushing a backdoor to end users is now offline.

One suggestion: the evidence upload step only accepts images, so there's no way to submit a file hash, a sandbox report, or the sample itself as text or an attachment. For malware cases specifically, that makes documentation harder than it needs to be.

6. august 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Thanks for helping keep the internet safer. Every report you file, every suspicious registration you flag, makes it that much harder for bad actors to operate and that much easier for the rest of us to trust the web a little more. It's easy to overlook this kind of work because it happens quietly, in the background, without much recognition. But it matters. We see it, and we're grateful for it. Thanks again!

Bedømt til 1 ud af 5 stjerner

they dont allow me to transfer out my…

they dont allow me to transfer out my domain name till I pay.
Horrible support

5. august 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hi there! Would you be able to provide us with your UID so that we can have a closer look? You can reach us at marketing@gname.com. Thanks!

Bedømt til 1 ud af 5 stjerner

Spam.l submitted a DropCash request on…

Spam.l submitted a DropCash request on the platform.
The platform doesn't offer a closed auction; instead, it takes the domain and sells it in an open auction, without any consideration for the client.

2. august 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hello. We route drop requests to open auctions to provide equal access for prospective buyers while maximizing liquidity for sellers. Broad market exposure drives competitive bidding, ensuring assets achieve true market value rather than being restricted in a closed pool.

Thank you for sharing your feedback; we'll relay this to Product. Should you have other feedback, feel free to submit them via our ticketing system.

Bedømt til 5 ud af 5 stjerner

Gname is hands down my favorite…

Gname is hands down my favorite platform for domain backorders right now! What sets them apart from other platforms is their high drop-catch success rate, user-friendly interface, and fast customer support response. Highly recommended for any domain investor looking for a reliable platform.

8. november 2025
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Thanks so much for sharing this! We love hearing that our platform is making a real difference and helping our community succeed in their domaining journey.

Bedømt til 5 ud af 5 stjerner

I was able to buy and existing domain…

I was able to buy and existing domain and transfer it out on the same day. Support was fast and accurate, definitely can recomend this service

25. juli 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Thank you for the feedback! Our Support team would be happy to hear.

Bedømt til 1 ud af 5 stjerner

Me estafó

Me estafó, me llegó un mensaje de correo y cuando entré puse mis datos y me salió de tenía que pagar $1500 pero para el correo Argentino y cuando pongo los datos de mi tarjeta, me empieza a sacar plata, me saco como $15.000, ( tuve que pausar la tarjeta)hasta ese momento no sabía que existía gname. Tampoco entiendo para que es. Pero yo quiero que me devuelvan la plata.Pero ya no confío . Cuando mando mensaje para hablar con gname me dice que no hablan español. Me pueden mandar un medio para poder comunicarme? Encima ustedes no se hacen cargo por lo visto. Los que reciben el pago es el comercio. Serían ustedes. Es rato porque acá se hacen los víctima.

18. juli 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Hola,

Gracias por compartir tu experiencia. Lamentamos escuchar la situación que describes.

Según tu reseña, parece que pudiste haber recibido un correo electrónico de phishing haciéndose pasar por un servicio postal (Correo Argentino), lo que luego derivó en cargos no autorizados en tu tarjeta. Queremos aclarar que Gname es una plataforma de registro de nombres de dominio, y nosotros no enviamos ese correo ni te solicitamos ningún pago directamente.

Si aparecieron cargos de "Gname" en el resumen de tu tarjeta, esto podría significar que el sitio de phishing usó nuestro nombre sin autorización, o podría haber un tema relacionado con el descriptor de facturación que vale la pena investigar más a fondo. Nos gustaría analizar esto directamente contigo.

Por favor, comunícate con nuestro equipo de soporte con cualquier detalle de la transacción, recibos o referencias de cargos que tengas (ID de orden, ID de transacción, o el descriptor que aparece en el resumen de tu tarjeta), y lo investigaremos a fondo para ayudarte de la manera adecuada.

En cuanto a los cargos no autorizados, también te recomendamos disputar la transacción con tu banco o emisor de tarjeta si aún no lo has hecho, ya que muchas veces pueden revertir cargos fraudulentos.

Tomamos estos temas muy en serio y queremos ayudarte a resolver esta situación.

Hello,

Thank you for sharing your experience. We're sorry to hear about the situation you've described.

Based on your review, it sounds like you may have received a phishing email impersonating a postal service (Correo Argentino), which then led to unauthorized charges on your card. We want to clarify that Gname is a domain name registration platform, and we did not send this email or request any payment from you directly.

If charges from "Gname" appeared on your card statement, this could mean the phishing site used our name without authorization, or there may be a billing descriptor matter worth investigating further. We'd like to look into this directly with you.

Please reach out to our support team with any transaction details, receipts, or charge references you have (order ID, transaction ID, or the card statement descriptor), and we will investigate this thoroughly and assist you as appropriate.

https://www.gname.com/abuse

For unauthorized charges, we'd also recommend disputing the transaction with your bank/card issuer if you haven't already, as they can often reverse fraudulent charges.

We take these matters seriously and want to help resolve this for you.

_

Hola. Lamentamos mucho lo sucedido, pero todo indica que has sido víctima de una estafa de phishing (suplantación de identidad).

Debido a que esto involucra una actividad fraudulenta, no podemos resolver este problema por este medio. Por favor, envía un informe directamente a nuestro equipo de abusos en https://www.gname.com/abuse para que pueda investigarse adecuadamente.

Además, te recomendamos contactar a tu banco de inmediato para desconocer los cargos no autorizados y asegurar tu cuenta.

Nota: Ten en cuenta que nuestro equipo de soporte actualmente atiende únicamente en inglés.

Hi there. We are very sorry to hear about what happened, but it sounds like you have been the victim of a phishing scam.

Because this involves fraudulent activity, we cannot resolve this issue here. Please submit a report directly to our abuse team at https://www.gname.com/abuse so it can be investigated properly.

Additionally, we recommend contacting your bank immediately to dispute the unauthorized charges and secure your account.

Note: Please be aware that our support team currently operates in English only.

Bedømt til 1 ud af 5 stjerner

Trang quản lí miền không làm tốt việc…

Trang quản lí miền không làm tốt việc trang miền lừa đảo trong hệ thống,rất nhiều người bị lừa đảo USDT

19. juli 2026
Uopfordret anmeldelse
gname.com-logo

Besvarelse fra gname.com

Thank you for bringing this to our attention. We take security and fraud prevention extremely seriously. Our security team is actively investigating the flagged domains to take them down.

If you or anyone else has encountered a specific phishing link, please report it immediately to our abuse department at https://www.gname.com/abuse so we can fast-track its removal and prevent further losses.

ảm ơn bạn đã kịp thời thông báo vấn đề này cho chúng tôi. Chúng tôi vô cùng coi trọng vấn đề bảo mật và phòng chống lừa đảo. Đội ngũ an ninh của chúng tôi đang tích cực điều tra các tên miền bị gắn cờ để tiến hành gỡ bỏ.

Nếu bạn hoặc bất kỳ ai khác gặp phải một liên kết lừa đảo cụ thể, vui lòng báo cáo ngay cho bộ phận xử lý lạm dụng của chúng tôi tại https://www.gname.com/abuse để chúng tôi có thể nhanh chóng gỡ bỏ và ngăn chặn các thiệt hại phát sinh.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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