My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My son received a prepaid card from GiftCardMall.com as a graduation gift. As soon as he registered the card online and checked the balance, he immediately received a notification that the full... Se mere
Virksomheden har svaret
I received a $50 gift card and after activating it then check the balance and it shows $30. Talk to there agent after about 15 minutes on hold. Balance was zero. Obviously there site has been hacked.... Se mere
Virksomheden har svaret
Shitty company , robbed me out of 25$ and 50$ like how broke are you to steal money from customers who buy stuff from you ?! I lit was gonna buy something off from my 25$ gift card and it said invalid... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Kontaktoplysninger
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Scam!!
spent 200$ for 2 visa gift cards, and it was the worst experience ever, both cannot be used to purchase anything.
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Bob,
We're sorry to hear about your experience with the Visa gift cards. We understand how frustrating it must be not to have them working as expected. To assist you further, we've requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox and respond at your earliest convenience so we can look into this for you.
Warm regards,
Josh R.
Giftcardmall.com
SCAM!!!!!!!!!!
This company is a scam. Activate card online, tried to use it online - declined, tried to use in store - declined. Called the number and person said the card is registered to a person and asked me to verify name and address. I said no, online activation didn't ask for that info so no card isn't registered to someone. They insisted it was and said I can't use it without verifying that info. Card is brand new, just activated. Company and employees should be in jail.
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello there,
We're sorry to hear about your experience with your card activation and usage. We understand how frustrating it must be to have your card declined both online and in-store. For security reasons, some transactions may require additional verification, but we want to ensure you can use your card as expected. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more details to assist you further. We appreciate your patience and look forward to resolving this for you.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Invalid $200 Visa Gift Card
I bought a $200 Visa gift card from my local post office. I tried to use it at Walgreens, and then at Walmart, but it was declined both times. I realized that maybe I needed to register it, but when I went to the website to do so, it said that it was not a valid card. I tried to check the balance and it said the same thing. I double checked to make sure I was on the correct site, and I was. I called the number on the back, but it said it was an automated service, so I couldn't talk to anyone. I called the number on the website, and a message said that they could only help if I bought the card directly from the website. I am out $200, and there is no one who can help me get my money back or a new card issued.
30. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Carrie,
We're very sorry to hear about your experience with your Visa gift card. We understand how frustrating it must be to have your card declined and then face difficulties registering or checking the balance. We’d like to assist you further—please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information to look into this for you. We appreciate your patience and hope to resolve this as soon as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/04/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Company is a scam
I received several of these cards as gifts this year for Christmas. I activated them (that wasn't easy-but I did get it done). I went to use one-declined. Got home, checked balance (again not easy), all money used?! I have used two other cards with no issues. Their website is terrible. It hardly works and checking balances is hard. I've been blocked more than I've gotten through. I feel like I've had $200 stolen from me. I sent an inquiry, but have gotten NO response. Based on what I'm seeing here, I'm guessing this is how they work. I'm NEVER going to give one of these as a gift again.
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Deborah,
Thank you for sharing your experience. We're truly sorry to hear about the difficulties you faced with activating and using your gift cards, as well as with navigating our website and contacting us for support. We understand how frustrating this must be, especially given the balance concerns you described. To assist you further, we've sent you an email from noreply.notifications@trustpilot.com requesting additional information. Please check your inbox, as we're eager to investigate this matter and help resolve the issue.
Warm Regards,
Josh R.
Giftcardmall.com
Zero Star rating. Do not purchase from this company.
I would give them a zero star rating if it were possible. Do not purchase a gift card from this vendor.
I received a gift card from my boss and was unable to activate it and it indicated that there were no funds on the card.
I have been communicating with Jose S. in their "customer service" department. There has been no resolution to my issue, and I have been told to consult with the person who gave me the gift card. I was told that the funds were refunded to the purchaser, but when I asked for additional information, such as when and at which store, I was met with "unfortunately, we have no additional information."
In other words, they are not at all interested in honoring the gift card and they are perpetuating a fraud.
UPDATE: Don't be fooled when they reach out and claim to want to rectify the situation. Despite being provided my contact information and indicating they would reach out by phone, the company has not. I continue to deal with Jose S. who has stonewalled my efforts at obtaining information. He simply indicates that the "activation" of the card was voided. And, has offered nothing other than that I must return to the purchaser for relief. They simply mark their issue as "resolved." This company is a complete sham.
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Marti, thank you for sharing your experience. We deeply regret the frustration you've encountered while trying to resolve this issue. Please know that we take your concerns seriously and would like to assist further. To proceed, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Once we have this information, we will work to address your concerns promptly. Thank you for bringing this to our attention.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/28/2025:**
Hello Marti, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I recently purchased a $200 gift card…
I recently purchased a $200 gift card thru Amazon. Used it twice once for Door Dash and once for Amazon both totaled around $80. Went to use again and was surprised I couldn't. Called 888 524 1283 and was told only had .46. The transactions were odd transactions. They want me to send body picture of me holding my ID. Hell no!!! You scammed me once. Please be advised the card is like some heavy duty paper. Doesn't look like traditional gift card. Amazon is useless. Why is Amazon allowing these companies to scam us. I too will be filing FTC complaint and posting on any sites I can to help others from falling into this scam.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Dawn, thank you for sharing your experience. We're deeply sorry for the frustration you encountered with your gift card and the transactions you described. We truly understand your concerns and want to help resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested further details to investigate this matter. Your feedback is important to us, and we’re committed to assisting you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
Be careful when purchasing Gift Cards
I purchased a $50.00 from a Wegman's Store in New York State on December 23rd. 2024, for Christmas Present.... The card was activated on January 8th. 2025 and on the same day, the money was pulled to an Immigration and Naturalization Service in Denver, Colorado, not by myself or my Son, to which the card was bought for... When he tried to use the card in New York State it was declined because of lack of funds..... I am very upset that this happened because I purchased the card for a Christmas Gift and the funds went to an organization that neither one of us approved the transaction for... I spoke with a Representative from Wegman's where I purchased the Visa Card, and I was told that nothing could be done on their end and that I needed to contact the 888 number on the back of the card... I have tried multiple times calling the number, but I haven't been able to talk to a live representative, so nothing has been done, yet the money is gone!!!
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Charlene, we sincerely regret to hear about your experience with the gift card purchased at Wegman's. Your frustration is completely understandable, especially considering this was intended as a Christmas gift. To assist you further and look into this matter, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox, and we’ll work diligently to resolve this issue.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARMALL.COM 01/27/2025:**
Hello Charlene, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I received a $50 MC gift card from a…
I received a $50 MC gift card from a friend. I tried to use on Amazon, it was declined. I looked up the website because when I called no one to talk to, they say go to the website. They ask for a zip code....got nowhere.
Went online, cannot activate, when I put the card numbers in, it showed a negative of $49.99 with a 1 cent balance. Really ridiculous! Have to question if this is all a scam up front.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello there,
We’re sorry to hear about the difficulties you've encountered with your gift card, and we understand how frustrating this experience must be. Issues with activation and unexpected balances can certainly be concerning, and we’d like to investigate this further for you. We've sent you an email from noreply.notifications@trustpilot.com to gather more details and assist in resolving this matter. Please check your inbox and respond at your earliest convenience so we can help.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
You do not even deserve one star
You do not even deserve one star. People pay money to give these cards as gifts and you make it impossible for the gift holder to even use. Are you hoping they give up and then you can pocket the money after a year? You need a class action suit brought against you! This is ridiculous! You cannot register it, you cannot get ahold of anyone to try to help you, you try to buy something when it says it is registered but it keeps getting denied. You people suck and deserve to be shut down. I'm reporting you to the Attorney General's office regarding your illegal business habits!
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Debra,
We're truly sorry to hear about your frustrating experience, and we understand how disappointing it must be to face difficulties using your gift card and reaching our support team. Please know that we take concerns like yours seriously and are committed to resolving any issues you may be facing. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com to gather more details. We encourage you to respond so we can work toward a resolution as quickly as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Scammed
This is the second gift card that I have received that the funs have been used fraudulently. This time on PayPal and it is clearly evident it is fraudulent as they took a $1 out first and larger amount the second time. Discovered this when paying for a purchase at the Mall. Called Customer Service and was on hold to close to 1 hour. Filled out the required paperwork required for the dispute. Received email back this morning stating that after "careful review" there was not enough evidence to reissue the funds back to me.
This is not acceptable!! I would like the company to do the right thing and replace the card with the value that was on it.
Will not recommend purchasing these Visa giftcards in the future. Too easy for scammers to steal your money!
** 2/16 - still no resolution. Keep getting weekly emails stating they are working on my case and to be patient. Giving a range of 30-90 days to resolve. **
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Jillian,
We sincerely regret to hear about your experience with the fraudulent activity on your gift card and the challenges you faced in resolving this matter. We understand how frustrating it must have been to wait on hold and then receive a response that did not meet your expectations. Please know we are committed to helping resolve this for you. To gather additional details and assist further, we have sent an email from noreply.notifications@trustpilot.com requesting your information. We hope to address this promptly and restore your trust in us.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Jillian, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
100$ Visa gift card drained
Bought a 100$ Visa gift card to use online on 1/19/2025, But when I called to check the balance on 1/20/2025 it was all stolen, there was only .40 cents left on it. I email and called but I haven't gotten any reply back. the only information I got from calling was that it was spent on Ebay. It seems like there is a scam going around with these cards.
03/09/2025 I got my refund. The people at the call center were really nice, Its just that sometimes its hard to hear what they are saying. So lots of back and forth with emails and calling.
18. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Brandon, thank you for bringing this matter to our attention. We deeply regret to hear about your experience with your Visa gift card and the unauthorized transactions you mentioned. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details and assist you further. Resolving this issue is a priority for us, and we hope to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Brandon, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scammed
My experience is similar to others I've read on here.
Received a gift card for Christmas. Tried to use it several times and couldn't. Called Customer Service, who said the balance was already used up by a scammer. They promised to issue me a new card and then left me on a never-ending hold. This whole experience feels like a scam.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Brenda,
We’re very sorry to hear about your experience and understand how frustrating it must be to receive a gift card only to find the balance already used without your knowledge. We apologize for any inconvenience caused during your interaction with our customer service team and for the extended hold time. Please know that we take these concerns seriously and would like to assist you further. We’ve sent you an email from noreply.notifications@trustpilot.com to gather more details and work toward a resolution. We appreciate your patience and look forward to helping you.
Warm regards,
Maurice V.
Giftcardmall.com
VERY QUESTIONABLE EXPERIENCE
We received a $500 Christmas gift card from this company. After activation the card would not work even though I registered and saw the balance. After calling in we were told it was fraudulent registered and they wanted the receipt for this gift along with personal information from me. I am in my third phone call that goes into a looping hold then disconnection. This company is a scam, obviously and hate informing my gift giver.
EDIT - after 1.5 hours the last time on hold they say they will make it right with a reissue. We will know in 5-7 business days but it’s gone on for a month. Funny how that and the review coincided.
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Julie,
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your gift card. We understand how concerning it must be to experience activation issues, lengthy hold times, and the need to provide additional information to resolve the matter. We're glad to hear that a resolution is in progress with a reissue, and we truly appreciate your patience throughout this process. To ensure we can assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com and respond with the requested details at your earliest convenience.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Received a 200.00-dollar visa gift card…
Received a 200.00-dollar visa gift card for Christmas. Through Jan 10th spent 150.. check balance on jan8th and it was .34 cents. Fraudulent charges 53.00. Tried for 3 days to contact someone at gift card mall and could not get through. The only thing I would get was their recordings. Total waste of time!!! Worst experience ever!!! Neve do business with this company again!!! ANY CHARGES WITH Retailer city:
855-836-3987 ARE NOT MINE!!!
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Mike, we sincerely regret the frustration and inconvenience you've experienced with your Visa gift card and our support services. We understand how concerning fraudulent charges and difficulties reaching our team can be. Please check for an email from noreply.notifications@trustpilot.com as we’ve requested additional details to investigate this matter further and assist you promptly. Your feedback is valuable, and we appreciate the opportunity to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Fraudulent Charge on my giftcard
I had a $200 giftcard & made a couple purchases totaling about $55. I checked my balance & still had around $145 on it. When I went to use it again, the next day, it was declined so I checked my balance, again & there was a fraudulent charge of $143. This company is awful & now I am out money I desperately need.
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Chelsea, thank you for bringing this to our attention. We understand how frustrating it must be to see unexpected charges on your gift card and not be able to access the funds you need. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting more details about your card and the transactions in question. Please check your inbox, as we are committed to investigating this matter and resolving it for you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/22/2025:**
Hello Chelsea, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
PLEASE STAY AWAY FROM THIS COMPANY!
If I could give this crappy company no stars I would but unfortunately it won't allow me to do this. This has got to be the worst company ever. I've never ever been so frustrated with a company as I am with this one. This is my second card and it still does not work and then they have the nerve to tell me that I cannot use this card for certain purchases. What kind of a joke is that. The wait times to talk to someone for customer service is so ridiculously long. I could take a nap, wake up, take a shower and still will be waiting. I would never ever in my life recommend this crappy company to anyone. Please stay away from this company unless you love trouble.
17. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear David,
Thank you for sharing your concerns. We deeply regret hearing about the frustration you've experienced with your gift cards and the difficulties you faced with our customer service. We truly understand how upsetting this situation must be. To help resolve this matter, we’ve requested further details via email from noreply.notifications@trustpilot.com. Please check your inbox, as your feedback is important to us, and we’re eager to assist in finding a resolution.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**
Hello David, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scam, I think
I received as a gift and went to the website to check the balance (the amount was not on the card). The web site sent me to a blank page. I then called the phone number provided on the card and a recording referred me back to the useless website.
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Lynn,
Thank you for bringing this to our attention, and we apologize for the difficulties you've experienced. We understand how frustrating it must be to encounter a blank page when checking your balance online and then being redirected back to the website when calling the number on the card. Your experience is not the level of service we aim to provide, and we’d like to help resolve this for you. Please reach out to our customer support team so we can assist further with your gift card. Please check for an email from noreply.notifications@trustpilot.com requesting additional information about your concern.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
PLEASE BEWARE!!!!!
Please don't buy from this company. I received a giftcard on 1/12/2025 for 30.00. I checked the balance and the money was there. Today on 1/13/2025 the gift has a balance of .02. I have not made purchase where is my money? Do you have people working who are pulling the money? When I checked the transaction, it said "RAID SHADOW" IS WHO SPENT MY MONEY! They are absolutely aware of the missing funds and use tactics to steal from their customers and receive personal information from you to steal your identity.. Buyer beware! If you want to buy a gift card buy from a trusted company like your bank. Some bank still sell gift cards and you can’t go wrong with an Amazon gift card!
12. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Sonya,
Thank you for sharing your review. We sincerely apologize for the frustration you're experiencing. We take these concerns seriously, and we want to resolve the issue for you as quickly as possible. We have requested further details via email from noreply.notifications@trustpilot.com, and we ask that you please check your inbox so we can gather the necessary information to assist you further.
Warm Regards,
Josh R.
Giftcardmall.com
Scam as everyone else has said
Scam as everyone else has said. Got this as a gift for Christmas and was supposed to be for 100. Went to use and available balance was 1 cent. Too many with same experience for this to be a legit company.
Received message on trust pilot but no emails….
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello there,
Thank you for bringing this to our attention, and we deeply regret the frustration and disappointment you’ve experienced. A gift card with an incorrect balance is certainly not the experience we want for our customers, and we take these concerns very seriously. To investigate this matter further and ensure a resolution, we’ve sent you an email from noreply.notifications@trustpilot.com requesting additional information. Please check your inbox and respond at your earliest convenience so we can assist you promptly.
Kind regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/15/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
The exact thing that people are saying…
The exact thing that people are saying happened to them within the last serval days, just happened to me. Received the gift card yesterday, activated it today (1/25/2025) no money and it decline every purchase i tried to make. I agree the one of the previous post, they need a class action lawsuit and I will be looking into since, they act as though they can't do anything about it. I have currently been on hold for more than 30 minutes after speaking to a representative, I think they just wait for you to hang up
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello there,
Thank you for taking the time to share your experience, and we deeply regret the frustration this situation has caused. We understand your concerns regarding your gift card activation and the unsuccessful transactions, as well as the delay in reaching a resolution over the phone. To assist you further, we’ve sent you an email from noreply.notifications@trustpilot.com to gather additional details. Please check your inbox and reply at your earliest convenience so we can work to address this matter promptly.
Kind regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/14/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.