My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My son received a prepaid card from GiftCardMall.com as a graduation gift. As soon as he registered the card online and checked the balance, he immediately received a notification that the full... Se mere
Virksomheden har svaret
I received a $50 gift card and after activating it then check the balance and it shows $30. Talk to there agent after about 15 minutes on hold. Balance was zero. Obviously there site has been hacked.... Se mere
Virksomheden har svaret
Shitty company , robbed me out of 25$ and 50$ like how broke are you to steal money from customers who buy stuff from you ?! I lit was gonna buy something off from my 25$ gift card and it said invalid... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Kontaktoplysninger
1,2
Dårlig
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
$200,00 was used before I opened the package?
I got a $200,00 gift card and when I removed the Security Code sticker, it pulled the card numbers. Besides cheaply made, when I called the company requesting a new card, they said they would send me via email. Never got the email. Called back and they said the full $200 amount was used. I am disputing this but what a joke. Don't ever buy cards from this company!
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Arthur,
Thank you for sharing your feedback, and we're truly sorry to hear about the issues you've experienced with the $200 gift card. We understand how frustrating it must be to have the security code sticker damage the card and then encounter difficulties with the replacement process. To ensure we can assist you further, we've sent you an email from noreply.notifications@trustpilot.com to gather more information. Please check your inbox and reply at your earliest convenience so we can help resolve this matter.
Warm Regards,
Maurice V.
Giftcardmall.com
Giftcardmall.com is definitely a scam
Giftcardmall.com is definitely a scam. I received a $100 gift card last week. After attempting to make an unsuccessful online purchase. I went to the website to check the balance. My balance was $100. However I was still unable to use the card for my online purchase. So I thought give it 24hr. Today I called the number on the back of the card to check the balance and it stated that my balance was .01 cent. I spoke with a representative who offered to replace the card however I declined. I absolutely do not want any of my personal information with this company. They are absolutely aware of the missing funds and use tactics to steal from their customers and receive personal information from you to steal your identity.. Buyer beware! If you want to buy a gift card buy from a trusted company like your bank. Some bank still sell gift cards and you can’t go wrong with an Amazon gift card!
7. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear A. Harris,
Thank you for sharing your feedback. We're truly sorry to hear about your experience with the gift card balance and your concerns about security. We take issues like these very seriously and would like the opportunity to investigate further to resolve this matter. Please look out for an email from noreply.notifications@trustpilot.com, as we’ve requested additional details to assist you. Your trust is important to us, and we aim to address your concerns promptly.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/12/2025:**
Hello A. Harris, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Giftcardmall.com
DO NOT PURCHASE!!!
The same thing happened to me! Called giftcardmall.com to check my balance after only using a $500 gift card for two small purchases. Called to verify my balance which was $382. Went to use the card the next day and all the money was gone! What the heck is going on with this company!
Contacted the company and they requested my bank statement, photo of me holding my government ID, AND the receipt for the purchase of the gift card. I will not be sending my personal information to this company!
I will however, based on my experience and those of others stated in the comments contact the FTC.
4. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello,
Thank you for sharing your experience. We sincerely regret the frustration you've faced regarding your gift card balance and the information requested during our verification process. To address your concerns thoroughly, we’ve reached out via email from noreply.notifications@trustpilot.com to gather additional details. Your trust is important to us, and we’re committed to resolving this matter promptly.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/12/2025:**
Hello, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Giftcardmall.com
SCAM
SCAM. I went to the website to active the card, and then 2 days later the whole balance was taken out. I didnt get to use the $50. It was a gift. Calling an attorney
5. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Benny,
We sincerely apologize for the experience you’ve described. We understand your concerns regarding the balance on your card and the frustration this situation has caused. To better assist you, we’ve requested further details via email from noreply.notifications@trustpilot.com. Please check your inbox at your earliest convenience so we can investigate this matter thoroughly and work towards a resolution.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/07/2025:**
Hello Benny, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Terrible..
Terrible... Scammed the day I checked balance... Called my giftcardmall... Acted like it was no big deal... Called eBay where some one bought things with my card number... They said they couldn't do anything... Really bunch cowards that scared to work so they steal... It will come back them... I would just like a response like everyone else on this site... I lost $100.00 ... Have receipts and pictures of the card... Thank you giftcardmall. Call m
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Royce, we deeply regret the frustration you've experienced and the loss of your funds. We understand how upsetting this situation must be and sincerely apologize for any inconvenience caused. To address your concerns and review your documentation, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox at your earliest convenience so we can assist further. Thank you for bringing this to our attention.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/08/2025:**
Hello Royce, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Checked balance
Checked balance , went to purchase something 3 days later and all money was drained. 200$ spent on stock x . Scam company
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Nick,
We are deeply sorry to hear about your experience with your gift card and understand your concerns regarding the unauthorized transaction. To investigate and assist further, we’ve reached out via email from noreply.notifications@trustpilot.com to gather more information. Please check your inbox and respond at your earliest convenience so we can work towards resolving this issue promptly.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/05/2025:**
Dear Nick, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Giftcardmall.com
Received Card as a gift
Received Card as a gift. Went to a store to use the card was unable to use it. Checked the balance on the card and it said $200. A few days later the balance was zero after having not used it. The transaction history said it occurred in a single transaction but did not show the location. Sent email to company on their website, hope to hear back with some resolution.
31. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Tyrone,
Thank you for bringing this to our attention. We’re truly sorry to hear about the trouble you’ve experienced with your gift card. It’s concerning that the balance was missing and there was no location shown in the transaction history. We’d like to assist in resolving this for you. Please check your inbox for an email from noreply.notifications@trustpilot.com, where we’ll request some additional details to help us investigate further. We appreciate your patience and look forward to helping you get this sorted.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/02/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
i went to use my card and it had 43…
i went to use my card and it had 43 cents left in it. It was drained of 99.56. I didn't charge anything. I am highly disappointed on this product that was gifted to me.
30. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Robert,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment this situation has caused. We understand how concerning it is to find unexpected charges on your gift card balance. To assist you further and investigate what happened, we’ve sent you an email from noreply.notifications@trustpilot.com to gather more details. Please check your inbox and respond at your earliest convenience so we can help resolve this issue.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/02/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
The same thing that happened to me
The same thing that happened to everyone else here happened to me, I got a $50 giftcard and went to check it, then I checked it on the valid site and it said I got all $50 taken off of it. This is a massive issue, as all of the giftcards have this website written on the back of them as the support website to check your funds. This should be resolved immediately.
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello!
Thank you for bringing this to our attention. We're very sorry to hear about the issue with your $50 gift card. We understand how concerning this is and are committed to resolving it promptly. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more information to assist you further. Your feedback is important to us, and we appreciate your patience as we work to address your concerns.
Warm regards,
Josh R.
Giftcardmall.com
The Dispute Dept Personal are doing their jobs!
UPDATE
The card dispute department has been worked on my case for a month and half and finally resolved my case. I got my money back! They explained when I went online the website took me to another scam site and lost my money. I used the replacement card in store, it works!!! Thank you!
Tried to activate my gift card, only one minute, my $500 is gone! I can't believe it!!!
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello!
Thank you for sharing your experience. We're deeply sorry to hear about the issue with your $500 gift card. We understand your frustration and are committed to resolving this matter promptly. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more information to assist you further. Your feedback is important to us, and we appreciate your patience as we work to address your concerns.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/31/2024:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
$300 drained from gift card within 24 hours
Got a $300 gift card, confirmed the balance on their website and 24 hours later, the money was gone. I have 4 cents left to my balance. A quick google search later and I can't believe the number of people who have had the exact same problem. It seems like a very coordinated attack specifically with these gift cards from this vendor. I called customer service and they said they would send me an email with next steps. It's been hours and nothing yet. Will update this review with how it goes.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Sally,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience with the $300 gift card. We understand how frustrating this must be and are committed to resolving this issue for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more information to assist you further. We appreciate your patience and will work diligently to address your concerns.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/31/2024:**
Hello Sally, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Stole my money off my gift card with…
Stole my money off my gift card with their website that is close to the actual website I went to check my balance with. Horrible people that do this!
28. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello April,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and understand how upsetting this situation must be. Ensuring the security of our customers’ gift cards is a top priority, and we want to investigate this matter further. We’ve sent you an email from noreply.notifications@trustpilot.com to gather additional details. Please check your inbox and reply so we can assist you promptly.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/31/2024:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Money magically disappeared off card immediately after activation!
Received a $100 Visa Giftcard for Christmas from Giftcardmall and activated the card, set up a pin and checked the balance. There was indeed $100 dollars on the card. Tried to add the card to Google Wallet and it would not let me, so in my search on google for why Google Wallet did not allow this Visa Giftcard to be added I came across TrustPilot and decided to read some of the reviews. I became alarmed and immediately called the number on the back of the card to see what the balance was, and to my horror the balance is $0. A transaction for $100 dollars had been made the day prior, coincidentally, the same day it was activated. Now I am dreading having to go through the same process everyone else on here has tried to go through, to dispute this charge, otherwise, my family member and myself were scammed out of $100.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Dawson,
Thank you for sharing your experience, and we sincerely apologize for the distress and frustration this situation has caused. We understand how concerning it must be to see a $100 balance disappear after activating the card and encountering a transaction you did not authorize. To assist you further and investigate this issue, we’ve sent you an email from noreply.notifications@trustpilot.com to gather more details. Please check your inbox and respond at your earliest convenience so we can help resolve this matter.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/31/2024:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
RIPPED OFF BY GIFTCARDMALL.COM
Activated my (150$!)card, but since it's only good for online purchases, I waited awhile. When I went to use it, it was DRAINED, w/ .02 cents remaining Avoid this company, or get ripped off.
26. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Kelly,
Thank you for sharing your feedback. We sincerely apologize for the distressing experience you had with your gift card. To better assist you and resolve this matter, we have sent you an email from noreply.notifications@trustpilot.com to gather more information. Your satisfaction is important to us, and we are committed to addressing your concerns promptly.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/27/2024:**
Hello Kelly, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
worst customer service and gift card experience ever
Merry Christmas to all and thankyou to the ones who responded, we will get this done, we will not let them get away with this. Class Action all the way.
**** Before reading i would like anyone who has had the same thing happen contact me if you are interested in a class action suit aginst this scam company. I will prove that they had knowledge of what was going on and that it was a internal problem. They ruined my christmas so i want them to pay for the problems they cause people and think they can get away with. So if interested in trying to get class action suit started please contact me at espinrc32 AT gmail dot com
worst experience I had two gift cards purchased from this company and one of them the money was taken out within a hour after I bought it and the other one the funds I had left were drained over night. I cant get a hold of anyone because they just put you on hold. This is crazy the total taken was around $300. I think it has to be someone in the company doing this, because how else would they know when the card was purchased , how much was on it exactly and also the security code. It's only obvious it has to be someone working at this company. They have to have one of the worst customer service ever. Do not buy this companies gift card you will be hustled.
Recieved generated email from company talking B.S., this company is a fraud stay clear of them . Out of three gift card i recieved i was only able to use one and had problems using at different stores. I cant believe this company conducts buisines this way, they know it has to be a internal problem but still allow it to continue, Now they want me to submit more docs after they said i wouldnt have to because they driooed the ball on this claim. Ill never buy anything attatched tot his company.
This company asked for pic of my i.d. and other personal infowhich is crazy because i haveno faith in this scamming site . the company themselves have to be the one draining card because they are drauned right after activation and mos time leave a penny and numberous fraud charges to sane gambling site, this company is fraud and needs to be stopped , i am going to get a petition together to stop home depot and amazon from selling these cards, I already reached out to each store and they will be willing to remove them if i could get enough signatures. Stay away from this company and any company that sells its products
12-24-24
Recieved response back from company whicvh i have already sent them this same info. So thats how muc h they pay attention. This company is garbage, their has to be some way to prove that this company had knowledge that someone at their company has been draining these cards but still allow it to happen so that we may be able to get a class action suit going against them for their involvement int this since they have just been ignoring the problem. because come on how ould someone know when my card was nloaded and exactly how much to drain and the as you look throught the reviews most peoples cards are being drained with one penny left. Which means it has to be someone at the company who has acess to security codes and when cards are activated and for how much. This company is garbage and has no respect for people because look at what they do during the holidays.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear RJ,
Thank you for sharing your experience with us. We're deeply sorry to hear about the issues you’ve encountered with your gift cards, and we understand how frustrating this must be. Please know that we take concerns like yours very seriously and are committed to investigating this further. To assist you, we’ve sent an email from noreply.notifications@trustpilot.com requesting more details. Kindly check your inbox so we can address this matter promptly. Your feedback is invaluable, and we truly appreciate the opportunity to make things right.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/24/2024:**
Hello RJ, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
We revived a gift card from our boss as…
We revived a gift card from our boss as a bonus $150 only to find out someone stole $120 before it was even used. Cannot get someone on the phone and they say there is a chat button on their website, but we cannot find one anywhere. Horrible experience.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Kim,
We’re sorry to hear about your experience with your gift card. We understand how frustrating it must be to discover an issue like this, and we sincerely apologize for any difficulty in reaching us. To assist you further, we’ve sent you an email via noreply.notifications@trustpilot.com to gather the necessary information. Please check your inbox or spam folder, and we’ll work to resolve this matter promptly.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/24/2024:**
Dear Kim, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Scammed
I bought a gift card a couple weeks ago as a gift only to find that it was used somewhere else leaving a balance of .04
Can't find any information on how to request a refund nor is there an option on the phone number on the back of the card or website to speak to a representative
14. december 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Cheryl, thank you for bringing this to our attention. We’re sorry to hear about your experience with the gift card and the difficulties in finding support options. We’d like to help resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested additional details to assist you further. We appreciate your patience and the opportunity to address this matter.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/17/2024:**
Hello Cheryl, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Someone made a scam purchase on my card. Left me with 1 cent on my card!
I received a visa gift card on Black Friday as a gift. I activated it on the website on the back of the card on the same day. The next day, there was a $99.99 charge, and now I'm left with 1 cent on the card. I'm beyond livid.
***Updated to say that NO ONE from this company has contacted me. So you're lying when you said you tried to.
***Updated to say if you really think I am going to send you a selfie of me holding my driver's license, you must be insane. Your gift cards are hacked. Do you really think I would send you a picture of me holding my license so that can get hacked too? Get a grip!
27. november 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Kellergirl, thank you for sharing your experience with us. We understand your frustration regarding the unauthorized charge on your Visa gift card and how upsetting this must be. To assist you further, we’ve requested additional information via email from noreply.notifications@trustpilot.com. Please check your inbox, as resolving this matter is a top priority for us. We’re here to help and will do our best to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/03/2024:**
Hello Kellergirl, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scammed
Used website on the back of the card, typed in the card info to check balance which said $25. The next day when I tried to use it, it says $0.01. This is a scam. How do I get reimbursed for this?!
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Jen,
Thank you for bringing this to our attention. We sincerely regret the trouble you’ve experienced and understand how frustrating this must be. We’d like to look into this further to determine what happened and assist with resolving your concern. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ll need some additional information to proceed. We’re committed to ensuring this matter is addressed promptly.
Maurice V.
GiftCardMall.com
**UPDATE FROM GIFTCARDMALL.COM 12/03/2024:**
Hello Jen, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
GiftCardMall.com
My gift card was hacked.
My gift card was given to me as a gift. I activated the card and tried to use it on two different occasions and the card was declined both times. The balance was $200.00. Today I checked the balance, and it is $0.25.
I called the customer service number on the back of the card, and it is just automated and does not give the option for a hacked card. I went on their website and could not find any help. I tried their chat, and it was of no use at all, it said they left the room.
I do not recommend buying this card for anyone.
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Dana,
We sincerely apologize for the frustrating experience you’ve had with your gift card. We understand how disappointing it must be to encounter issues when trying to use your card and seeking assistance. To resolve this matter as quickly as possible, we’d like to gather more details. Please check your email for a message from noreply.notifications@trustpilot.com so we can assist you further. We appreciate your feedback and are committed to improving your experience.
Maurice V.
GiftCardMall.com
**UPDATE FROM GIFTCARDMALL.COM 11/19/2024:**
Dear Dana,
we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.