My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
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My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
Virksomheden har svaret
My son received a prepaid card from GiftCardMall.com as a graduation gift. As soon as he registered the card online and checked the balance, he immediately received a notification that the full... Se mere
Virksomheden har svaret
I received a $50 gift card and after activating it then check the balance and it shows $30. Talk to there agent after about 15 minutes on hold. Balance was zero. Obviously there site has been hacked.... Se mere
Virksomheden har svaret
Shitty company , robbed me out of 25$ and 50$ like how broke are you to steal money from customers who buy stuff from you ?! I lit was gonna buy something off from my 25$ gift card and it said invalid... Se mere
Virksomheden har svaret
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
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This is probably the most thoughtful scam i have ever seen. The website asks you to enter your card info, cleans the balance off the card and when you call the number on the card, it tells you to enter your information again on the keypad so they can make sure they did a good job cleaning your balance out. Total scam. Beware.

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My attempts to reach "customer service" left me more anger than I was to begin with. There are several transactions on my card I DIDN'T make! On their website, I was under the impression that I could call customer service if I had any issues with the website. I call and all I get is, "thank you for calling..." an automated response designed to force me to leave personal information. They said they'd leave a form in an email for me to fill out and to return to them. They continued to say it would take up to four weeks for them to respond. I have lost $200.00 due to someone else using my card - I don't want to wait four weeks, I want to talk with a live, a real person to talk to about my issues!

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So today I received a very confusing email
Thank you for contacting the Cardholder Dispute team. We acknowledge receipt of your email and appreciate the opportunity to assist you.
We have successfully received your files; however, upon review, we noticed that the information on it does not match the details we have on file for the individual who initiated the dispute process.
To proceed with the right individual, we kindly ask you to verify the information or provide documentation that aligns with the original dispute request.
If the case will handle by a different person in your behalf, please reply with the following information, which the information they are asking is what I have already submitted twice ( my id , a selfie with me holding the ID I initiated the dispute what are you all doing so then I get to rep who says they couldn't see the ID well why not just say that in the email instead of making it seem like someone else is trying to complete the dispute! just send me my money that your system allows people to freely take!

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What 's going on with these stores?
My friend gave me a $50 gift cards. I tried to use them at two different stores, but both were declined. When I called customer service, and they said the card is still active and have money. But it still doesn't work. It feels like a scam. People pay for these cards, but the person receiving them can’t even use.

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Received these cards for Christmas last year. I’ve tried using my gift cards numerous times and they keep getting declined even though money is on the gift card and I verified with merchants they accept card. Spending way too much time dealing with customer service. Interestingly enough the day following my last interaction with my gift card rep and emailing card information, the card has fraudulent charges on it. I now have to dispute charges and wait for a new card to be issued and mailed to me. I would not recommend this company to anybody.

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I had a 200 dollar gift card and went to check my balance got a error, and then I found out the company changed the name to just gift cards.com but by the time I checked the balance over there the card had been cleared out of money

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My mother sent me one for Christmas 12/25/24, I JUST NOW remembered I had it. I thought awesome! $50 cool! Nope.... Someone had gotten a hold of it (shipped through Amazon) made a bunch of online gaming purchases. I'm currently still on hold (after an hour) and no one can tell me why or how... They just keep transferring me. They don't care and at 8am on a Sunday, they are making me feel like an inconvenience for something I didn't even do.
UPDATE- They just called me back with no answer on the other end, so I had to get back in the wait line on the phone. UNPROFESSIONAL AND WILL NOT EVER USE THIS COMPANY AGAIN!!!
UPDATE2- Got to talk to a supervisor and now "they are making an exception" for my troubles. Also, fast tracking the replacement.
UPDATE #3: 2 MONTHS LATER HAVE YET TO RECEIVE A GIFT CARD!

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Pure scam. Received a card, cant use it. Customer service says it was blocked but can't say why and nothing they can do about it.

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Just the worst thing I've ever been through. I'd sooner give a friend poisoned fish than any card connected to this cesspool. First the money's stolen from the account, then I report the theft, then they send the new card, but the new card retains the same amount left after thievery, then I can't sign on to the website. Would anyone consider this a good gift?

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These cards are a total scam, bought a DEBIT VISA card as a gift for a friend when they attempted to use it it was declined so I got the card back from her went online to check balance it said it had a balance of $100 so I tried once again to use it and was declined again so I just set it aside. Went online again to try and find out what was going on with this card and it told me it had a zero balance, a transaction had been made for the total balance at Cellcom in Richmond ???? Should have never bought a gift card from a store paid a service fee, safer sending cash as a gift

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I bought a gift card 120$ and used in 3 online transaction and all were failed but the amount was charged and i report it immediately in this hotline 888-5241283 the customer service told me wait for 5-7 days for replacement card with 100$ i follow up after 7 days the agent said wait for 3 days i follow again after 3 days and spoke to the manager sept 17 he said he will make a report case about this replacement card and wait after 7 days, i follow up again after 7 days it was sept 24 the agent said she will make expedite report and they will send me tracking number and wait after 3 business days, but i never received any tracking number, and i follow up today sept 30 i spoke to the supervisor why i didnt recieved the replacements card and every time i follow up they only say wait for 3-5 days wait for 10 days he told me he will make a new report again and wait for the email and i told him everytime i call the customer service they only says like this " wait for another 3-5 days or will make a new report" . I even didnt recieve any email as the supervisor told me he will email me but no email no anything. Even i called yesterday and the customer agent disconnect the line and this is so very rude. Until now i still didn't recieve the replacement card after many times of following up. I just need my money back

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Wish there were negative star options for places like this….. don’t expect to get a card and when they finally cancel your order don’t expect to see a refund anytime soon… better yet just don’t buy from this place and save yourself time,money,frustration……..

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Received a visa gift card from gift card mall, again same thing ,as soon as i checked balance it was used at two different websites to drain the balance. These gift cards are a scam and fraud! Do not buy!!! I'm reporting this to authorities.

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I received a MC gift card from a company, I was unable to use it so I looked online, zero balance, it had been used twice in another state. Gift card sent me a replacement, I activated the card in the morning, by the afternoon when I tried to use it- zero balance, again, used in another state. Obviously someone has access to these card numbers and when they are activated

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Thieves. Make card purchasing easy. But claiming and accessing your own funds imposible. AVOID at all cost. This is a crook company which needs to be federally investigated.

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You have to avoid accidentally entering the number in on a similar gift card website. They basically try and get you to sell the card balance for a loss. So you don’t have to reuse their website. It’s some way for them to try and stalk you and attach to you as parasites. They stole the last 5.70 off it and pretends the card was never purchased. We went off this type of business a long time ago with things like iPads and computers. The type of fraud you all do isn’t possible to get away with, you all didn’t even use bitcoin. GOOGLE *Telegram Mountain View CA 94043 US is what is said before. They like publicly do this like your on live television.

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I have gotten many gift cards for birthdays and teacher week. My first problem the card was missing numbers from the 16 digit card number. I figured someone tampered with it prior to the sale and I got a new card eventually however this time I was scammed and it’s crazy to think scammers are doing this with gift cards. I made one purchase with the card and a few days later I tried to use it again only to be embarrassed because no funds remained. When I checked online there was a purchase at Home Depot that I had nothing to do with. People should just give cash as a gift, these gift cards are a headache to deal with. Please refund me my $62 because receiving money as a gift and then for it to be taken away is very unfair and sad.

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I would most definitely give this card a zero if I could. When we went to go activate the card, the money was gone within seconds. I spent hours on the phone trying to fix the problem and then they sent me a new card with the problem not fixed at all!! Buyers be aware this card is a scam! Don’t waste your money!!!

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Predatory. Registered to check balance, gift card balance instantly stolen from a purchase on arielmediafy.com which is registered to a residence in NJ.

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Brand new gift card is declined.
Website named on back of card for cardholder services is unable to register card, unable to check balance:
"We are unable to process your request at this time. If you continue to receive this error, please contact Cardholder services by calling the number on the back of your card."
Major grocery chain that sold me their card ought to rethink doing business with them!

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