My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My son received a prepaid card from GiftCardMall.com as a graduation gift. As soon as he registered the card online and checked the balance, he immediately received a notification that the full... Se mere
Virksomheden har svaret
I received a $50 gift card and after activating it then check the balance and it shows $30. Talk to there agent after about 15 minutes on hold. Balance was zero. Obviously there site has been hacked.... Se mere
Virksomheden har svaret
Shitty company , robbed me out of 25$ and 50$ like how broke are you to steal money from customers who buy stuff from you ?! I lit was gonna buy something off from my 25$ gift card and it said invalid... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Kontaktoplysninger
1,2
Dårlig
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Resells through Eneba.
Resells through Eneba.
Scam, your key will already be used, with no way to refund.
Stay away.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Matt,
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. GiftCardMall does not authorize or support reselling through third-party platforms like Eneba, and we strongly recommend purchasing directly from our official channels to ensure product validity and security. If you believe you’ve received a used or invalid key, please reach out to our support team with your order details so we can investigate and assist you further. Your trust matters to us, and we’re committed to resolving this promptly.
Warm regards,
Josh R.
Giftcardmall.com
Declined my purchase but let a gambling site use it
Used card for online purchase, card never left house. Refunded for item back to card. Went to use card again, was declined even tho there was 90.05 on card as per the website. I tried to used the card at work, was declined for $1.25 the following my purchase a gambling website called Fanduelcasprimary instantly stole the 90.00 as per the gift card receipt online at their site. There is no customer service at all. No resolution to lost funds. Do not use these cards. My guess is that the Company that stole my money is a shell for the credit card gift card company so they can steal the funds if you go thru a credit card machine at a store. The really bad thing is once I was declined for the 1.25 sale they authorized a on line sale with no card present for the remaining 90.00. NEVER EVER USE any of these cards MCgift.giftcardmall.com is a fraud grifter who takes your money. Lesson learned.
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Leslie,
Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you encountered with your gift card and understand how frustrating this must be. We take concerns like yours very seriously and want to investigate this further to help resolve the matter. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/08/2026:**
Hello Leslie, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
Giftcardmall.com
This place is a scam!
This place is a scam!. Tried to activate a gift card that my friend gave me and the website doesn't work then I called the number and whoever answer didn't do a thing ! ,the only thing he said was your card has 0 balance and it was used on September !!!!!. The card was sealed and I just opened and call for activation and they say that it was used already!!!!????? . This place is a scammer . Don't buy cards from this place . You'll loose your money . Bad customer service and not a reliable place at all!.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Juan,
We’re sorry to hear about your experience and appreciate you sharing this feedback. We take these concerns seriously and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and resolve this issue promptly.
Regards,
Maurice V.
Customer Service Team
Card info stolen and no help is available
Received a $100 mc gift card for Christmas. Went to register it for the first time and someone had already registered it and used the entire balance. No recourse available. The number is a little automated system with no access to a live representative. No help on the website, it basically tells you if you weren't the one to register it, f you. They just let Internet thieves take your money, because they get theirs regardless. Just give cash as presents.
29. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Ashley,
Thank you for sharing your experience. We’re very sorry to hear that your Mastercard gift card was compromised and that you were unable to reach a live representative for assistance. We understand how frustrating and disappointing this situation must be, and we want to help. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to investigate and work toward a resolution. We appreciate your patience and the opportunity to address this.
Warm regards,
Josh R.
Giftcardmall.com
Difficult to use
Even after registration and waiting 3 days the card was declined by Amazon as was the similar card my daughter got as a gift.
When I checked the balance the money is there. It shows so attempt at a transaction at all and the "contact us" is not a link. Your only Choices are a phone call during business hours or postal mail.
It shouldn't be this hard to use. I have asked the giver to not give these anymore.
Update: trust pilot is saying I need to give this company my phone number or my review will be flagged as not genuine. I do not give my phone number. So apparently I can't give an honest review without giving my personal info. What the heck?
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Maria,
We’re sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be. We want to help resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for sharing your feedback and giving us the chance to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/30/2025:**
Hello Maria, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
I was gifted a $200 virtual visa card…
I was gifted a $200 virtual visa card for Christmas went to use it today on Amazon and it was declined. Went on the website to look up balance and low and behold there were 2 transactions made from Macy's that I did not make as I only did the Amazon. I'm a bit pissed to say the least and so is the person that gifted it to me for Christmas. What a scam!
28. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Kimberly,
We’re very sorry to hear about your experience and understand how upsetting this must be. We take situations like this seriously and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Warm regards,
Josh R.
Giftcardmall.com
Bogus $100 gift card, no resolution
I purchased $100 gift card. When my son tried to register it online, it indicated the funds had already been spent on (12/21/2025 with BETMGM) and the balance was zero. I spent over an hour trying to resolve it via phone and on-line but couldn’t even get to a person. Whoever hijacked the card created an account that we can’t access.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Doug,
Thank you for sharing your experience. We understand how concerning this situation must be and we truly apologize for the inconvenience. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com where we’ve requested additional details. Once we receive your information, we’ll work diligently to resolve this issue.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/30/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Stay Away From My Gift Card Mall
I received a $100 gift card for Christmas and have been unable to activate it. I was told to use the number on the back of the card, it doesn't work. I saw a number posted by someone identifying themselves as a company representative on this platform. I used that number...nothing. I will see the person who gave it to me on Sunday and maybe they can get their money back. I certainly hope so.
26. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Deb,
Thank you for sharing your experience. We’re sorry to hear you’re having trouble activating your gift card. To assist you further, we need to gather some details securely. Please check your email for a message from noreply.notifications@trustpilot.com and respond through that channel so we can help resolve this issue promptly.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
Giftcardmall.com is a scam!
Avoid giftcardmall.com at all cost! They took my money then prevent the recipient of the card from registering it for use via thier joke of a website with zero customer service! Beware they subtract a monthly service fee to bleed the account dry which you cannot access. I see a class action lawsuit in giftcardmall.com's near future!
23. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Mike,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be. To assist you further, we need to gather some details about your order. Please check your email for a message from noreply.notifications@trustpilot.com and respond so we can work with you to resolve this issue promptly. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
Regards,
Maurice V.
Giftcardmall.com
Beware!!!! SCAM
This is a total scam, i received 2 gift cards from my place of work. Upon registering both cards were drained within minutes for online gambling, the company was no help needing proof that i didn't make them the purchases. Total Scam will never use again.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Stephanie,
Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered with your gift cards and understand how concerning this situation must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to confirm some details in order to investigate and assist you further. We appreciate your patience and the opportunity to resolve this matter.
Warm regards,
Josh R.
Giftcardmall.com
Got (2) 50$ gift cards from work
Got 2 50$ gift cards from work. Tried 6 different places none of them work. All declined. So embarrassing. I will make sure my company doesn’t use them again.
Their team is responding below but nobody is actually sending me an email as they’re promising down below. Unbelievable. Nowhere to respond to their response either.
20. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello,
Thank you for sharing your experience with us. We’re very sorry to hear that your gift cards were declined and understand how frustrating and embarrassing that must have been. We’d like to look into this and help resolve the issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/23/2025:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
FRAUD FRAUD FAKE FAKE
You wack jobs ripped off my mom stole her money when she ordered two 100 dollar gift cards you really are pathetic using people disgusting a**holes you took advantage of my mom and stole her money I hardly had anything 100.00 gift card 11.00 that's what was on it the other was latterly empty so two 50.00 gift cards I got 11.00 FRAUD YOU ARE FRAUD COWARD for stealing money from innocent people I wish someone could shut down this fake company should put you on a scam show called trafficked we're frauds get shown to the world
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Dawn,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must be. We’d like to investigate this further and help resolve the issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your satisfaction matters to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/23/2025:**
Hello Dawn, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
I received a $200 GiftCard Mall card as…
I received a $200 GiftCard Mall card as a work bonus, and within five minutes of activating it, the entire balance was gone. I did not use the card or share the details with anyone.
I reported the issue immediately. It has now been 30 days, and I have received no resolution, no replacement, and no meaningful update. Customer service has been slow and unhelpful, offering no clear explanation or timeline.
This appears to be either fraud or a serious system failure, yet GiftCard Mall has shown no urgency in resolving it. For a company that handles prepaid cards, this level of security and customer support is unacceptable.
I would not recommend GiftCard Mall, especially for high-value cards. If something goes wrong, you may be left without your money and without answers.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Brandon,
Thank you for sharing your experience. We’re truly sorry to hear about the issues you’ve encountered with your gift card and the delay in resolution. This is not the level of service we aim to provide, and we understand how frustrating this must be. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this matter promptly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
Giftcardmall.com
12 cent balance bogus charges when registering
Registered card on the website they provided and within minutes there were bogus charges to it. What a scam. The card packaging had never been opened.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Linda,
Thank you for sharing your experience. We understand your concern regarding the unexpected charges and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and resolve this issue promptly. Your feedback is important to us, and we appreciate the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/18/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Received a gift card and tried to register
Received a gift card and tried to register card. Couldn’t do it online since it wanted the 16 digit card number and my card only had a 15 digit card number.
I called customer service (not accurately named) and waited for 15 minutes. Finally spoke with someone who then transferred my to someone else that didn’t answer the phone - after 20 minutes I hung up. I imagine the company is very profitable with people giving them money then never having to return any.
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Bill,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you encountered with registering your gift card and reaching our support team. We truly value your feedback and want to resolve this for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to assist you further. Your satisfaction is important to us, and we appreciate the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL 12/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
I received a gift card from my employer…
I received a gift card from my employer for 300.00. Went to the website to register my card. While in the parking lot of the mall. I tried to use it but it kept declining. I called to check the balance, 299.00 was charged by a reseller company immediately after I registered the card. Now I have to wait 90 days for a response to my dispute. This is beyond frustrating.
7. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Cheri,
Thank you for sharing your experience with us. We’re truly sorry to hear about the unauthorized charge and the frustration caused by the dispute process. We understand how important it is to have quick access to your funds, and we want to help resolve this as soon as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Your feedback matters, and we appreciate your patience while we work to make this right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/17/2025:**
Hello Cheri, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
Giftcardmall.com
My amount was $100 when I used my gift…
My amount was $100 when I used my gift card to check in to their website. I went shopping, and by the time I checked out in Pittsburgh, my card had been used by someone in California. It was awkward and painful. Don't use their website to check your balance, let the store do it for you.
12. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Grace,
Thank you for sharing your experience with us. We understand how concerning this situation must have been, and we truly appreciate your feedback. To assist you further and investigate what happened, please check your email for a message from noreply.notifications@trustpilot.com and provide the requested details. Your security and satisfaction are very important to us, and we want to resolve this as quickly as possible.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 12/16/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Horrible
Grandmother got me a visa for christmas, and I was trying to order something, and I check my balance and an unauthorized transaction was made for over 3/4 of my original balance!!! DO NOT USE!
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Dear Abby,
Thank you for sharing your feedback with us. We’re truly sorry to hear about the unauthorized transaction and the inconvenience this has caused. To help us investigate and resolve this issue, please check your email for a message from noreply.notifications@trustpilot.com, which includes instructions for securely providing your details. Once we receive that information, we’ll work quickly to assist you.
Warm regards,
Josh R.
Giftcardmall.com
Recieved a gift card as a present
Recieved a gift card as a present. I registered the gift card through the correct website. Tried to use the card 30 mimutes later. The transaction was declined. I checked the balance and there was a transaction for the total amount on the card made to Bet Rivers.com in Chicago, I live in Texas. When I tried to dispute the charge via phone. There was a message that thier registration portal had issues. There were addtional securtiy messures that were not there when I activated the card. They were either Hacked and haven't reported it or they know anout the scammers. Do not buy these as gifts. They are a complete scam. I sugest everyone that's been scammed to file a report to the FTC as I am. They can't refund the money but maybe they can stop the scam from happing to someone else.
Edited to add: Maurice From giftcard mall has reached out through trust pilot. Maurice if you would like to reach out and make this right you can email me with the email attached to the card ending in 4715. Reaching out through trustpilot with a link to add more details here without any specifics of what you need is unhelpful and apears to be disingenuous. I gave the date, amount of the charge, the betting site and the city it was charged in. My name is on this review. You can go through your records and find me to reach out but you haven't.
14. november 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Laura,
Thank you for sharing your experience with us. We take security concerns very seriously and want to ensure this is properly addressed. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details from you to assist further. Your feedback is important, and we appreciate your patience while we work to resolve this matter.
Regards,
Maurice V.
Giftcardmall.com
Total scam and impossible to resolve
Total scam and impossible to resolve. Got 3 gift cards as a work anniversary gift, and not an insignificant amount. I did not try to activate or register any of the cards, but I did call the number to check the balance on one of the cards. Said I had a $100 balance on the card. I tried to use it at Lowes for a small purchase and was declined. I checked the balance again and it was $0. The entire amount of $100 was immediately stolen and charged to Draftkings.com. I suspect the # I called on the back of the card is a scammer # and once you enter the card information they steal the money. The cards are paper as well, not legit. It is impossible to get any kind of customer service. I'm afraid to even try to use the other cards, as they have significant balances, (allegedly). Scam company needs to be investigated and shut down.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Gift Card Mall
Hello Justin,
Thank you for sharing your experience with us. We understand how concerning this situation must be and want to assist you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to investigate and resolve this issue. Your feedback is important to us, and we appreciate the opportunity to make this right.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 11/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.