Gelin Diamond Anmeldelser 1.434

The ring I ordered arrived in a timely manner. I like the ring however, it is much smaller than I expected.

Looks like great quality, I didn't know it comes from outside of the country and at first ups make me pay a tariffs of importation. A few hour after I wrote client service and I got a remboursement.

Beautiful and perfect

The experience was smooth and detailed.

The delivery was on time, the piece of Jewelry is beautifully made.

Updated:
Organization was able to assist in this process. I received the beautiful bracelet! The person, who the gift is for, will love it!

Ordered a gift. It was coming from Israel I found out after I ordered it. Then delayed due fo poor quality by company. Ended up canceling order as it was a gift

Deliveries were greatly thanks

The bracelet is nice and beautiful the blue eye charm is small but is right sized and delicately for the bracelet

I hope my item is beautiful, I haven’t received it even though it shows it to as shipped but apparently it was never shipped

My order was delayed shipping. When I tried tracking to see if it was shipped, the tracking link did not work. I also was not notified it was shipped. I am hoping the quality is great so I can be pleased...

You charge my credit card days before shipping?

Only one earring came, I ordered a pair! Emailed and haven’t heard anything back! So disappointing!

Excellent delivery especially during this busy time of year. It is a gift so not sure how she likes it.

The necklace was even better than expected.

Item was weeks late due to "quality control" hangup, and when I got the ring it is a size 71/2 instead of the size 8 I ordered.

I’ve been a loyal customer of Gelin Diamond since 2021 and have purchased over five Evil Eye necklaces — some for myself (because the chain has broken multiple times over the years) and others as gifts for friends and family. I truly love the charm, which is why I kept buying it again and again.

Recently, the necklace broke again while I was traveling. I reached out to see if they could replace it. They declined because I didn’t have the broken item to return, which I understand.

But when I placed an order only for the pendant — because I already purchased a real gold, stronger chain so it wouldn’t keep breaking — I asked if the pendant I chose was the correct one. They told me it wasn’t and then told me I would have to purchase the entire necklace all over again, even though the charm is the only part I wanted.

I asked to cancel the pendant order and requested a discount to help with having to repurchase the full necklace. They offered me $50 off… which would’ve been fine, except I was able to find bigger discount codes online on my own.

It was disappointing to feel like a long-term customer — someone who has repeatedly bought the same piece because it breaks — didn’t receive better care or consideration. I wasn’t asking for something for free, just a little support and flexibility.

I still love the charm, but the customer experience fell short of what I’d expect after so many purchases.

Everything was very straight forward. The pendant itself is fairly thin, but I have been wearing it everyday and haven't had any issues.

I have made repeated attempts to speak with a supervisor; however, I still cannot speak with a supervisor.