I was skeptical at first about the quality of the item I ordered. When it arrived, I was pleasantly surprised at the quality of the product. This was a custom made charm and it was exactly what I want... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been se... Se mere
Virksomheden har svaret
I am still waiting for my order to ship. I ordered the item over a week ago which was promised to deliver within a few days. I was unable to give the gift in time and had to reach out to customer serv... Se mere
I ordered a bracelet that was too small around the wrist so I contacted them, and their response was professional, helpful, and prompt. Returned and bought the right one with no problems. Nice bracele... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Kontaktoplysninger
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, USA
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4,1
God
1 t anmeldelser
Har besvaret 69 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shipping perfect
Shipping perfect, fast and secure, very elegant piece, good costumer service
10. november 2025
Once I received the order it was…
Once I received the order it was beautiful
24. november 2025
Uopfordret anmeldelse
The customer service is very good
The customer service is very good - very responsive. The Item is very small and delicate and they sent me the wrong length even after they confirmed with me. I returned the item
14. november 2025
Customer service redeemed
Tracking can be an issue but the company cares about problems that occur. They did reach out to make it right, which speaks volumes to their customer support. The product was excellent quality and my wife is very happy with the gift.
20. november 2025
5 star
Gelin diamonds communicated with me thru email and the charm I received is gorgeous. I recommend Gelin and would shop again with them.
20. november 2025
Uopfordret anmeldelse
beautiful—love it!
10. november 2025
The bracelet was flimsy
The bracelet was flimsy, the stone is very small and it was hard to tell it was pink. Thoroughly disappointed.
10. november 2025
Besvarelse fra Gelin Diamond
We're sorry to hear that the bracelet did not meet your expectations. After you returned the item to us, we issued your full refund right away. We always want our customers to feel confident in their purchase, and when something doesn’t arrive as expected, we make sure the return and refund process is handled as smoothly as possible. If you ever decide to give us another try in the future, we’ll be here to help with anything you need.
Great customer service
Great customer service , great communication
13. november 2025
Uopfordret anmeldelse
I’m very pleased with my necklace
I’m very pleased with my necklace. It of great quality and a beautiful piece.
15. november 2025
Uopfordret anmeldelse
Best all !!!!
5. november 2025
The customer service with Gelin Diamond…
The customer service with Gelin Diamond is excellent. I purchased a hamsa necklace, but it didn’t work out for me. The return process was easy and customer service was very helpful.
28. oktober 2025
Star of David
Ordered the small Star of David. It arrived pretty quickly, was packaged beautifully and was exactly as described. Perfect addition to what I am currently wearing.
3. november 2025
Great quality …
There was a bit of delay in my delivery because they said the charm I ordered did not meet their quality standards. Sure enough when it came, it was perfect
3. november 2025
Uopfordret anmeldelse
Great bubble necklace!
Great bubble necklace!! So shiny my daughters both love and wear daily!
25. september 2025
Uopfordret anmeldelse
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