I was skeptical at first about the quality of the item I ordered. When it arrived, I was pleasantly surprised at the quality of the product. This was a custom made charm and it was exactly what I want... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been se... Se mere
Virksomheden har svaret
I am still waiting for my order to ship. I ordered the item over a week ago which was promised to deliver within a few days. I was unable to give the gift in time and had to reach out to customer serv... Se mere
Great prices, good quality, great customer service. I had a return that was handled promptly and efficiently. No problems whatsoever.
Virksomhedsoplysninger
Skrevet af virksomheden
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Kontaktoplysninger
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, USA
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4,1
God
1 t anmeldelser
Har besvaret 69 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Overall excellent experience
Great prices, good quality, great customer service. I had a return that was handled promptly and efficiently. No problems whatsoever.
5. februar 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind feedback! We’re happy to hear the delivery was fast and that the 16-inch size is perfect for you. Your support truly means a lot to us! ✨
Excellent product and reliable and…
Excellent product and reliable and quick delivery service!. Good quality products. Thank you!
6. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and quick delivery. Your support truly means a lot to us! ✨
Compré varias piezas i no es lo q…
Compré varias piezas i no es lo q esperaba no no pienso volver a comprar
6. april 2026
The quality was excellent
The quality was excellent, it’s a gift for my daughter, and it came in plenty of time
10. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and that it arrived in time for such a special gift. Your support truly means a lot to us! ✨
Everything was just right.period
Everything was just right.period
I know my grand daughter's will love the items and make their day memorable
9. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind words! We’re truly honored to be part of such special moments and hope your granddaughters love their gifts. Your support means a lot to us! ✨
Great experience
I ordered a bracelet that was too small around the wrist so I contacted them, and their response was professional, helpful, and prompt. Returned and bought the right one with no problems. Nice bracelet.
9. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind feedback! We’re glad we could assist you smoothly with the exchange and that you’re happy with your bracelet. Your support truly means a lot to us! ✨
From the time I placed my order the…
From the time I placed my order the whole process was tops. The price was great. I received my cross bracelet within one week after I ordered it and I absolutely love it. It is so dainty yet makes a statement. Very good quality. Thank you Gelin.
9. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you love your cross bracelet and had a great experience from start to finish. Your support truly means a lot to us! ✨
Very Beautiful Necklace
The ordering was very straight forward. I received my cross very quickly by FedEx. The packaging was impressive. The jewelry box is sturdy and my cross undamaged. It is exactly what I have been searching for. Words and pictures do not do this justice. I will pass it down to my great granddaughter.
9. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your heartfelt feedback! We’re truly honored to be part of such a meaningful piece that can be passed down through generations. Your kind words and support mean so much to us! ✨
Excelente joyería
Es confiable con los productos que he comprado los envían como lo presentan en las imágenes son muy buenos productos, lo recomiendo.
8. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your kind review and recommendation! We’re delighted to hear you’re happy with the products and that they match what you see in the images. Your support truly means a lot to us! ✨
Ordered a gift
Ordered a gift. Continued to see it was sent. It wasn’t. Tracking when opened showed a label.
An important gift. I’m very upset.
Do not recommend.
I could have gotten something else but was manipulated that it was en route. It was t.
15. april 2026
Besvarelse fra Gelin Diamond
We’re sorry for the frustration this caused. A tracking number is automatically generated when an order is prepared in the system, which may show as “pre-transit” until the shipment is fully processed. In this case, the order was later canceled as per your request before it was shipped.
If you need any further assistance or clarification, please feel free to contact us and we will be happy to help.
Besvarelse fra Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with the jewelry and fast shipping. Your support truly means a lot to us! ✨
Quality custom made product, at a great price!
I was skeptical at first about the quality of the item I ordered. When it arrived, I was pleasantly surprised at the quality of the product. This was a custom made charm and it was exactly what I wanted. The whole process from initial order date to receipt of the finished product (in a lovely green box) was less than 10 days. I loved the charm. It is well made and I actually ordered another one to complete my necklace. I will definitely be ordering from Gelin again.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you loved your custom charm and that it exceeded your expectations. Your trust and continued support truly mean a lot to us—we look forward to serving you again! ✨
Broke 2x in 1 week
31. marts 2026
Besvarelse fra Gelin Diamond
We’re sorry to hear about your experience. Our items are covered by a 2-year warranty, and we offer replacements in cases of breakage. In this instance, you requested a refund, so we provided a prepaid return label and issued your full refund once the item was returned. If you need any further assistance, please feel free to contact us.
Tiniest charm I have ever purchased
Tiniest charm I have ever purchased. I bought a K charm for my son. I had an A already for my other child and it is larger and more prominent. I did not expeect the K to be the same size, but it is so small. I think the charm would pair well with a bracelet or anklet, but not a necklace
30. marts 2026
Besvarelse fra Gelin Diamond
Thank you so much for your honest feedback! We truly appreciate your thoughts on the size and are glad to hear it may work well for a bracelet or anklet. Your support means a lot to us! ✨
Beautiful charms but very very tiny
Beautiful charms but very very tiny. Wish they could be tad bigger. Fast turnaround.
6. april 2026
Besvarelse fra Gelin Diamond
Thank you so much for your feedback! We’re happy to hear you found the charms beautiful and appreciated the fast delivery. We truly value your note about the size—your support means a lot to us! ✨
I am still waiting for my order to…
I am still waiting for my order to ship. I ordered the item over a week ago which was promised to deliver within a few days. I was unable to give the gift in time and had to reach out to customer service for an update. They have shared the item didn't pass quality control checks and are having to re-craft it. No update on receiving the order thus far.
6. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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