Gatsbyshoes Anmeldelser 

Ordered two pair of black and one pair of brown dress shoes.

The black shoes have separated from their soles and been reglued several times until the tread finally split on one pair and I will wear the second pair until the tread splits.

The brown shoes have held together much better as they are only worn 3 to 4 times
per month.

My emails to Gatsby were succinct in telling me that I was outside their 3-month warranty and should contact a shoe repair shop at my cost.

Wouldn’t buy again.

Nice folks, but substandard shoes. I ordered 2 pair of the exact same shoe, black and brown. Barely wore either, but brown less often. They felt entirely different from day 1. After approx. 12 times wear, the front sole felt off. Whew!

Exceptional customer service quality shoes. Shoes that are made to last. I cannot recommend this company enough. 10 out of 10 highly recommend.

Ordered my boots on Feb 22 have had zero updates, boots have still not arrived but you can bet Gatsby already withdrew my money. Worst online purchase experience ever. Hopefully when the boots do finally get delivered I actually like them. If buying is this difficult I can’t imagine how troublesome a return will be.

Terrible quality shoes, never had a worse pair. Ordered two pairs both lasted less than 3 weeks before the upper and sole separated. A total waste of money.

All of these 5 star reviews are fake.

My Gatsby shoes are of terrible quality and started to fall apart after 4 months of moderate walking. Upon removing the insoles, the frame of the shoe is made out of soft rubber and has squashed down as a result!

I just discovered a crack on the bottom of the shoe sole when it was raining outside and my foot got all wet!

I do not recommend this shoe to anyone.

I ordered 2 pair of shoes on 2/13/26 (Order #GTSBY42955). When I inquired about the order status I was informed that while orders are usually processed within 5 days, Spring Festival causes delays. No future delivery estimate information was offered. Your site should make mention of the effect of these holidays on your customer service shipping delays and performance.

The shoes are poor quality and don’t even come close to the price tag for them. The “leather” is fake and a Chinese substandard. Customer service is absolutely terrible and it’s been 3 weeks and counting for the return process.

I bought a pair of Gatsby shoes to try them out because of the advertised wider toe box. After a short “break in” I loved them. Unfortunately, after a couple of weeks I noticed the sole was coming loose. I emailed support and ACTUALLY GOT A PERSONAL RESPONSE! Awesome! I was given detailed instructions on how to get them replaced and it was SO EASY! In short…love the shoes and Gatsby made my problem into a minor inconvenience. I am a fan now!

Gatsby Shoes lasted 6 weeks, then the finish peeled off. Gatsby customer service is not good.

Got an answer right away with help. Broke a lace and wanted to know the size of the lace. I love the shoes and will definitely purchase another pair when I wear these out. I have had many compliments for student and adults on my shoes.

Customer service is right on top of it! Timely. No delay on any of my requests.
Thank you!

Thank you for the opportunity to be heard. I bought  these shoes because I thought they would be a great way to have a dress shoe that feels good and last a long time. I do not wear dress shoes often so I'm not used to the hard sole that come with them.

I wore my Gasby Oxfords 8-10 times over a 9 month period. On the last use I noticed the sole was separating from the shoe. I contact customer service and they said I was outside the window of replacement, which was 6 months. I provided pictures of the bottom of the soles and the tops to show their obvious minimal use, but no adjustment was offered. Even 50% off my next pair would have something.

I can not recommend Gatsby shoes to a friend and I will never buy another pair again.

I bought 3 pairs of shoes for my 3 sons. They all found the to be comfortable. They only wear them for interviews or funerals. So not often at all! My son brought the shoes f a week long conference and the top of shoe lifted off completely from the sole!!!! He probably wore the shoes a total of 20 times. I reached out to customer service 2x and they said my order was outside of the 6 Month window for returns. I felt this was the worst customer service response ever. I have shoes in my closet for 10 years that have not fallen apart like this!!! DO NOT BUY THESE SHOES!!!!’

I bought 2 pair of Gatsby shoes. Both looked great, and I wear them ... some. Recently, I had one shoe blowout like Zion's Nikes. I reached out to Gatsby support and was told for sole failures over 6 months => no warranty. I had included a picture of the shoe tread show that they weren't that worn. Apparently, just policy. So, my policy, don't ever buy Gatsby shoes again.

The first order was the wrong size. I ordered a size 12 and received a size 6 B. The refund process doesn't allow me to submit for a refund unless I agree to an exchange. So I reordered. But I had to pay for return shipping. When the second order arrived, it also was the wrong size. I cannot submit for a refund unless I exchange. I am done with this company. I am pretty sure it's a scam.

Your shoes are not true to size and customer service and shipping times are horrendous. After months of trying to get the right size without success, the company wants me to pay to ship them back and charge me 10% because they couldn’t get it right. The worst experience I have ever had with an online company; I would run from them!

Never received my shoes that I had ordered almost a month before Christmas. Extremely disappointed and frustrating that they use a company from China to ship/deliver packages that couldn’t seem to find a simple home address despite having pictures of my house from Google Maps.
I had to initiate the process of finding out the cause of delay since nobody from or the parcel partner had made any attempts to notify me of the problem.
The one upside to this is I didn’t get scammed and Gatsby got my $$$ back to me. Won’t be ordering again.

I tried to order a pair for Christmas. I placed order on Dec. 15 Customer service is horrible. This company is a joke shipping is ridiculous. They will ship your shoes when they feel like it in a month time. They shipped my shoes January 9 three days after I filed dispute with card company. Then refuses to refund my money even after I sent cheap stuff shoes back. Scam Shoe Company