G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a connection issue following work in our building, which meant all the internet cabling needed to be redone. Despite the lack of support from our building management, G Network were ext... Se mere
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for... Se mere
Virksomheden har svaret
Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Skrevet af virksomheden
- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.
Kontaktoplysninger
69 Wilson St, EC2A 2BB, London, Storbritannien
- 020 3909 4555
- sales@g.network
- g.network
4,7
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
everything ran smoothly
Anjna and Andrew made everything run smoothly, kept me informed and did what they said they would when they said they would.
1. juli 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Anjna and Andrew made everything run smoothly and kept you informed throughout the process. It’s great to know they delivered on their promises and provided the level of service we aim to offer.
We’ll be sure to pass your kind comments on to Anjna and Andrew, as we know they’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Excellent Service
German’s communication with us before he arrived and during the visit was exceptional- it’s rare to get this kind of personal attention and care. An excellent job. Would strongly recommend.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your wonderful feedback.
We're delighted to hear that German provided such exceptional communication and care before and during your visit. We really appreciate your kind words and are pleased to know that he delivered the level of personal service and attention we strive to provide.
We’ll be sure to pass your feedback on to German, as we know he’ll be proud to hear that his efforts were recognised.
Thank you again for your recommendation and for choosing us. We hope you continue to enjoy your service.
Ahmed
Efficient professional fit
Efficient professional fit within five days of order by GNetwork after waiting three months from BT. Intelligent and serious installer German Schmidt stayed until job done perfectly. What good customer service.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that your installation was completed efficiently and professionally, especially after your previous experience waiting with BT. It’s fantastic to know that German Schmidt provided such a high level of service and stayed until the job was completed perfectly.
We’ll be sure to pass your kind words on to German, as we know he’ll appreciate the recognition.
Ahmed
Jason & Andrew did a great job
Jason & Andrew explained what they were going to do, explained the unexpected problem with the installation but still got us connected anyway. And all on a super hot day!
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Jason and Andrew provided such a professional service. It’s great to know they kept you informed throughout the installation, explained the unexpected issue clearly, and worked hard to ensure you were connected despite the challenges — especially on such a hot day.
We’ll be sure to pass your kind comments on to Jason and Andrew, as we know they’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Fazle provided such excellent support and was able to resolve your issue so quickly. It’s great to know he was able to get everything sorted within 10 minutes and provide the efficient service we aim for.
We’ll be sure to pass your kind comments on to Fazle, as we know he’ll appreciate the recognition.
Ahmed
German Schmidt excellent engineer for installation
Easy and prompt to arrange installation date. German arrived on time and kept me informed throughout installation process. He was calmly able to resolve hitches that occurred due to layout of system in my block of flats and ensured all was tidy, up and running and that I understood system before he left. Excellent service.
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that arranging your installation was easy and prompt, and that German provided such an excellent service. It’s great to know he arrived on time, kept you informed throughout the process, and was able to calmly resolve the challenges caused by the layout of your building.
We’re pleased that German ensured everything was left tidy, fully working, and that you felt confident using your new system before he left.
We’ll be sure to pass your kind comments on to German, as we know he’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Andrew provided a great service and that you’re enjoying your super-fast internet. We’ll be sure to pass your kind comments on to Andrew, as we know he’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Oliver and Vic were super helpful and…
Oliver and Vic were super helpful and explained everything through
25. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Oliver and Vic were super helpful and took the time to explain everything clearly throughout the process. Providing a professional and informative service is something we value, and it’s great to know they made sure you felt supported.
We’ll be sure to pass your kind comments on to Oliver and Vic, as we know they’ll appreciate the recognition.
Ahmed
I have had issues with the Internet for…
I have had issues with the Internet for a few days. I have logged ticket twice and no one has called me. They are quick to respond here where there is.a good review but terrible when responding to issues.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
hank you for taking the time to share your feedback.
We’re very sorry to hear about the experience you’ve had and the frustration caused by not receiving a response after raising your support tickets. We understand how disappointing it is to be experiencing issues with your internet service and not receive the expected level of communication and support.
We appreciate you bringing this to our attention, and we’ll ensure your feedback regarding response times and support follow-up is shared with the relevant teams so we can review and improve our processes.
Thank you for your patience, and we apologise again for the inconvenience caused.
Ahmed
Brilliant installation by German Schmidt!
Brilliant installation by German Schmidt! He was so careful and thorough during the installation and took us through everything we needed to and didn’t hesitate to answer any questions either. Wonderful work all around!
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your wonderful feedback.
We're delighted to hear that German Schmidt provided such a brilliant installation experience. It’s great to know that he was careful, thorough, and took the time to guide you through everything you needed to know while answering all your questions.
We’ll be sure to pass your kind comments on to German, as we know he’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Great Install
Great work by Victor, Jason and Andrew on a tricky install
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Victor, Jason, and Andrew did a great job with your installation. We understand that tricky installations can present challenges, and it’s fantastic to know that the team handled everything professionally and ensured the job was completed successfully.
We’ll be sure to pass your kind comments on to Victor, Jason, and Andrew, as we know they’ll appreciate the recognition.
Thank you for choosing us, and we hope you continue to enjoy your service.
Ahmed
Besvarelse fra G. Network
Thank you for your kind feedback.
We're delighted to hear that Andrew provided such outstanding service. We will make sure your comments are passed on to him and his manager, as recognition like this means a great deal to our team.
Thank you again for taking the time to share your experience with us.
Ahmed
Skipped out on installation after six hours of prep and two days off work
Appalling disorganisation and waste of my time and my partner's! After coming out for an installation appointment, G Network then stated-- after we had taken the day off and spent three hours moving furniture to accommodate them-- that they needed to do a site survey instead. It took three more weeks for them to book the site survey. The day of the survey, we spent another three hours moving furniture and my partner once again took work off. At the very end of the day, G Network informed me they had cancelled the appointment and the entire installation has been cancelled. They told me they had known for days taht they wouldn't be coming-- they simply didn't care to tell me about it. The man who did the scheduling and failed to inform me of the cancellation, David Asamoah, seemed extremely amused by the waste of my time and effort.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience and sincerely apologize for the inconvenience, frustration, and disruption caused to both you and your partner.
We understand how disappointing it must have been to take time off work, spend hours preparing for appointments, and then be faced with delays, changes in process, and ultimately the cancellation of your installation. We also appreciate your concerns regarding the communication you received, particularly around the cancellation of the site survey appointment.
Your feedback has been noted and will be shared with the relevant teams. We take comments like yours seriously and will use them to review our processes and communications so that we can improve the experience we provide to our customers.
Thank you again for bringing this to our attention. We appreciate your honest feedback and will take all of your comments on board.
Ahmed
Moving house
Moved house a couple of days a ago and my current broadband provider said they couldn't connect us, so I contacted G.Network, and was totally amazed how fast they got me connected. Oliver came out on a Saturday morning and we were up and running by midday. A brilliant service and I couldn't recommend this company more.
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for your wonderful feedback.
We're delighted to hear that we were able to get you connected so quickly after your move, especially when you had been let down by your previous provider. It's fantastic to know that Oliver provided such efficient service and had you up and running by midday.
We'll be sure to pass your kind comments on to Oliver and his manager. Feedback like yours is greatly appreciated and serves as a real boost to the team.
Thank you for choosing G.Network and for taking the time to share your experience. We truly appreciate your recommendation.
Ahmed
Quick and professional
Leon stopped by right at the start of the service window, quickly figured out how to complete the install, and got it done in record time. Super nice guy! Thank you so much!
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We're delighted to hear that Leon arrived promptly, completed the installation so efficiently, and made such a positive impression. It's great to know that he was able to quickly find the best solution and get everything up and running in record time.
We'll be sure to pass your kind comments on to Leon and his manager. Recognition like this means a lot to our team and is always greatly appreciated.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Satisfied Customer
From the intro call, to the engineers installing the modem it has been a very smooth and pleasant experience for me. Communication was clear from the start on what to expect at each step of the way, and the transition has been frictionless from my old provider to G.Network. I wanna give a shoutout to Andrew, Joe, and team for the professionalism shown throughout the installation process. They put in a great deal of effort in figuring out how to solve issues that came up during the setup process, and were eager to answer any of my questions throughout.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
hank you for taking the time to share your experience with us.
We’re really pleased to hear that the process from your initial call through to installation was smooth, clear, and frictionless, and that the transition from your previous provider went well.
It’s especially great to hear your kind words about Andrew, Joe, and the wider team. We’re glad they were able to support you effectively, work through any issues that came up during setup, and answer your questions throughout the process. We will make sure your feedback is passed on to them and their manager.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Leon came and fixed everything in the…
Leon came and fixed everything in the best spirit. He was really efficient, courteous and professional. Great asset to his company.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback.
We’re very pleased to hear that Leon was able to resolve everything efficiently and that he delivered such a professional, courteous service throughout. It’s great to know he made a positive impression and completed the work in such good spirit.
We will be sure to pass your kind comments on to Leon and his manager, as recognition like this is always greatly appreciated.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Great service
Great service, great installation experience, working around our needs. Jermaine was fantastic.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re really pleased to hear you had a great installation experience and that the team was able to work around your needs. It’s especially great to hear your kind words about Jermaine and the fantastic service he provided.
We will be sure to pass your comments on to Jermaine and his manager, as recognition like this is always greatly appreciated.
Ahmed
Fazle was really helpful
Fazle was really helpful. Got the job done.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re glad to hear that Fazle was helpful and got the job done for you. We will make sure your comments are passed on to him and his manager, as feedback like this is always appreciated.
Thank you again for your feedback and for choosing G.Network.
Ahmed
I had the network installed today by…
I had the network installed today by Leon. Excellent service!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re really pleased to hear that your installation went smoothly today and that Leon provided excellent service.
We will be sure to pass your kind comments on to Leon and his manager, as feedback like this is always greatly appreciated.
Thank you again for your feedback and for choosing G.Network.
Ahmed
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.