G. Network Anmeldelser 

6.552
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a connection issue following work in our building, which meant all the internet cabling needed to be redone. Despite the lack of support from our building management, G Network were ext... Se mere

Bedømt til 5 ud af 5 stjerner

G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Internetserviceudbyder
  2. også i
  3. Internetudbyder
  4. Telefon- og internettjeneste

Skrevet af virksomheden

Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity

Why choose Fibre optic Broadband with G.Network

Skrevet af virksomheden

Direct To Premises
We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
Short Lead Times
If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
Faster Than ‘ULTRAFAST’
Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
Future-Proof Network
Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
Great Value Tariffs
We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
Personal Customer Service
We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.

Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 87 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(6.552)

561 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We had a connection issue following…

We had a connection issue following work in our building, which meant all the internet cabling needed to be redone.

Despite the lack of support from our building management, G Network were extremely quick, professional, and helpful throughout the whole process.

Our engineer, Fazle, was absolutely amazing. Communication throughout the two days of work was exceptional. He was incredibly efficient and professional, did a fantastic job, and even took the time to organise our cables neatly.

The level of technical support and customer service Fazle provided is exactly what you wish you could receive from other companies. He went above and beyond, and we couldn’t be happier with the service.
Thank you once again.

2. oktober 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Twice sold a service they can't deliver. Avoid.

G Network has now sold me a broadband service it couldn't provide, twice.

In 2025 I signed up by phone and was assured installation at my flat. Two days later they called to say they couldn't install. Fine, mistakes happen.

Then on Monday 28 September 2026 a G Network flyer arrived, addressed to my flat, telling me the service was now available. I signed the contract, set up a direct debit and completed every step they asked for. The very next day I got an email saying, once again, they couldn't deliver to my address.

I complained and was promised a call back. It never came. I had to chase them myself, and the representative just apologised and repeated that they couldn't provide the service.

So G Network is actively marketing to addresses it can't serve, taking signups and bank details, and only then checking whether it can deliver. That isn't a one-off error. It's a broken sales process, and it's happened to me twice.

If you get a G Network flyer, don't believe it until an engineer is physically connecting your flat. Until then, don't hand over your bank details.

2. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fuss free set up

Leon arrived on time, very professional and friendly. Work was completed in a timely manner. Cleaned up after. Everything was thoroughly explained. Fuss free set up

1. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Jermaine and Octavian were amazing

Jermaine and Octavian were amazing. Explaining what would happen, estimating how long it would take. Talking politely to worried neighbours, reassuring them and then cleaning up and showing me how everything was going to work. Def recommended to anyone.

30. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Luis is highly recommended

Luis from is a very nice guy very experienced. His work is clean, rapid and professional. He will do his best to satisfy you. I highly recommend him. Thanks

28. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Told current provider I was leaving before I had confirmed my order

They told my current provider I was leaving them before the order even went through, website failed and no one bothered to contact me. Eventually went through order process online again, only to be left waiting days to book an engineer visit, I had to call them, I was told someone would ring me back and I received a lousy email. Customer service is absolutely terrible so far. Terrible start to a 2 year contract. Avoid if you can, choose another provider.

28. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Luis has been very helpful dealing with…

Luis has been very helpful dealing with the freeholder for months to get fibre optics for the building thank you for your persistence on the matter it was a challenging journey.

24. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for your kind words. We’re glad Luis was able to help with the work to bring fibre to your building. It was a challenging process, and we really appreciate your patience while he worked with the freeholder to move things forward. We’ll be sure to pass your thanks on to him.

Ahmed

Bedømt til 5 ud af 5 stjerner

The service was really good

The service was really good. The installer, Jamie Walford, was amazing as well. Everything was perfect.

25. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for your lovely review. We’re delighted to hear you were pleased with the service and that Jamie made such a great impression. We’ll be sure to pass your kind words on to him.

Ahmed

Bedømt til 5 ud af 5 stjerner

WiFi installation

G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they were providing and this proved especially useful when we had questions about the installation and the device itself. Should we ever need to update our model or increase our subscription, I’ll definitely be requesting that both German and Laurence come back to help us out. I couldn’t recommend themselves and G. Network enough, thanks so much for helping us out!

23. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for such a lovely review. We’re delighted German and Laurence made the installation quick and straightforward, and took the time to answer all your questions. We’ll be sure to share your kind words with them. Thanks for recommending G.Network!

Ahmed

Bedømt til 5 ud af 5 stjerner

Jamie Walton is a lovely fella set…

Jamie Walton is a lovely fella set everything up.
Quite a complicated installation.
And he navigated it all.
Thanks
P NHG

24. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for your review. We’re glad Jamie made the installation go smoothly, especially with the extra complexities involved. We’ll be sure to pass your kind words on to him.

Ahmed

Bedømt til 5 ud af 5 stjerner

I thought I'd never get fibre in my flat

I thought I'd never get fibre in my apartment, G.Network made it possible for us! Special shout out to David Asamoah our account manager and Lawrence and Andrew who came and installed it super fast.

24. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for your lovely review. We’re delighted we could bring fibre to your apartment. We’ll be sure to pass your special thanks on to David, Lawrence and Andrew. We hope you enjoy your service!

Ahmed

Bedømt til 5 ud af 5 stjerner

This is by far the best Internet…

This is by far the best Internet provider I have ever experienced. It was a seamless procedure to get GNetwork installed. William kept in touch with me, got an initial survey done. Advised me whenever I had a question. So genuinely friendly and helpful, no sales patter, no hitches or delays and Andrew who installed it was the most professional I've ever experienced compared to any previous Broadband providers I've been with.
Also, the speeds promised are what you actually get and the package is twice as efficient as my previous providers at a far better price.
If there were awards for Broadband providers GNetwork would get the Oscar.
All in all, outstandingly excellent

18. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for such a fantastic review. We’re delighted everything went smoothly and that you’re enjoying the speeds and value of your G.Network package. We’ll be sure to share your kind words with William and Andrew—they’ll be pleased to know their support made such a difference. Thanks for giving us your “Oscar”!

Ahmed

Bedømt til 5 ud af 5 stjerner

Great experience

Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has done everything he could to complete the install. Great fist experience with G-Networks.

21. september 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for sharing your experience. We’re glad Jamie persevered with the challenging installation and got everything completed. We’ll be sure to pass your kind words on to him. It’s great to hear you’ve had such a positive first experience with G.Network!

Ahmed

Bedømt til 5 ud af 5 stjerner

Great service!

G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for us before he left & we have had no issues since.

31. juli 2026
Uopfordret anmeldelse
G. Network-logo

Besvarelse fra G. Network

Thank you for your lovely review. We’re glad we could get your installation scheduled promptly and that Luis made the visit quick and straightforward. It’s great to hear everything is working well. We’ll be sure to pass your kind words on to him.

Ahmed

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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