G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a connection issue following work in our building, which meant all the internet cabling needed to be redone. Despite the lack of support from our building management, G Network were ext... Se mere
G network were really prompt & responsive in getting our install scheduled. On the day itself, Luis was great - he was quick, efficient & really lovely! He checked everything was working properly for... Se mere
Virksomheden har svaret
Jamie Walford was great. It was not an easy installation and from my previous experience with cable providers installers usually try to find the reason why not to do the job. Jamie didn’t give and has... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
Why choose Fibre optic Broadband with G.Network
Skrevet af virksomheden
- Direct To Premises
- We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
- Short Lead Times
- If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
- Faster Than ‘ULTRAFAST’
- Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
- Future-Proof Network
- Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
- Great Value Tariffs
- We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
- Personal Customer Service
- We take pride in providing a great service. All our customers have dedicated Relationship Managers and all installations are done by our own in-house engineers.
Kontaktoplysninger
69 Wilson St, EC2A 2BB, London, Storbritannien
- 020 3909 4555
- sales@g.network
- g.network
4,7
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Cesar was amazing
Cesar was amazing! Competent, professional & friendly. Awesome service. Would highly recommend
20. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Fazle was able to attend the following day and resolve the issue with your router so promptly. It’s fantastic to know that you were impressed with the support you received.
We’ll be sure to pass your kind words on to Fazle and the wider team. We really appreciate you taking the time to let us know about your positive experience.
Thank you again for your feedback!
Ahmed
I recently had my broadband installed…
I recently had my broadband installed by G Network and was very pleased with the service. Engineer German Schmidt handled the installation professionally, set everything up and checked that the connection was working perfectly. Great job from both G. Network and German.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your wonderful feedback.
We’re delighted to hear that you were so pleased with your broadband installation and that German handled everything professionally. It’s fantastic to know that he took the time to set everything up correctly and ensure your connection was working perfectly before completing the installation.
We’ll be sure to pass your kind words on to German and the wider G Network team.
Thank you again for your feedback, and we hope you enjoy your new broadband service!
Ahmed
Fazle fixed my fibre optic after the…
Fazle fixed my fibre optic after the cable was cut. The service was excellent & was all back on in a day or 2
19. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Fazle was able to repair your fibre optic cable and get your service back up and running so quickly. It’s fantastic to know that you were happy with the excellent service you received.
We’ll be sure to pass your kind words on to Fazle and the wider team.
Thank you again for your feedback!
Ahmed
Great service from initial enquiry to…
Great service from initial enquiry to install. Great installation team, Laurence and Jamie were friendly, polite and took great care to ensure install was neat, tidy and professional. Wouldn’t hesitate to recommend.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your fantastic feedback!
We’re delighted to hear that you received great service from your initial enquiry right through to the installation. It’s wonderful to know that Laurence and Jamie were friendly, polite, and took such great care to ensure the installation was neat, tidy, and professional.
We’ll be sure to pass your kind words on to Laurence, Jamie, and the wider installation team. Your recommendation means a lot to us!
Thank you again for choosing G Network, and we hope you continue to enjoy your service.
Ahmed
Amazing service from Leon
Amazing service from Leon, Mo & Ricky. Delighted with the result.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for your fantastic feedback!
We’re delighted to hear that you received amazing service from Leon, Mo, and Ricky and that you’re so pleased with the result.
We’ll be sure to pass your kind words on to Leon, Mo, Ricky, and the wider team. We’re sure they’ll really appreciate the recognition.
Thank you again for taking the time to share your experience!
Ahmed
Fazle was great and sorted our problem…
Fazle was great and sorted our problem quickly. Thank you!
17. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that Fazle was able to quickly resolve your problem and provide you with a great service.
We’ll be sure to pass your kind words on to Fazle — we’re sure he’ll really appreciate them.
Thank you again for your lovely feedback!
Laurence was very professional and a…
Laurence was very professional and a speedy install
17. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you for taking the time to share your feedback!
We’re delighted to hear that Laurence provided a professional service and completed your installation so quickly.
We’ll be sure to pass your kind words on to Laurence and the wider team.
Thank you again for your feedback, and we hope you enjoy your new service!
Ahmed
Last week German Schmidt came to…
Last week German Schmidt came to install our G Network. He was early (not late), he was patient (he waited for us to get needed access), he was thorough (he spent time reviewing the property to determine the best route for delivering the fibre) and he was careful and professional (he didn’t just do a perfect job but he was a perfectionist in how he ran cable, and how detailed and careful he was in doing everything. I can say this was a seamless and easy process because of the effort made by German. G Network should make sure all their engineers work like German.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share such wonderful and detailed feedback about your installation experience with German.
We’re delighted to hear that German arrived early, was patient while you arranged access, and took the time to carefully assess your property to determine the best route for the fibre. It’s fantastic to know that his attention to detail, professionalism, and care resulted in such a neat and seamless installation.
Your comments are a fantastic recognition of the effort German puts into his work, and we’ll be sure to pass your feedback on to him and the wider team. We’ll also share your kind words regarding the high standards you’d like to see across our engineering team.
Thank you again for your fantastic feedback and for choosing G Network. We’re so pleased that German made the process easy and hassle-free for you!
Ahmed
Good service
Very fast network, simple installation. The engineers, German Schmidt and Reece White, they are very professional and helpful. They helped to fix the issue with the fibre and installed a new router efficiently.
14. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that you’re enjoying the fast network and that the installation was simple and efficient. It’s fantastic to know that German Schmidt and Reece White provided such a professional and helpful service.
We’re especially pleased that they were able to resolve the fibre issue and install your new router efficiently, getting you back up and running with minimal disruption.
We’ll be sure to pass your kind words on to German, Reece, and the wider team.
Thank you again for your feedback, and we hope you continue to enjoy your G Network service!
Ahmed
Luis did a great job and was super…
Luis did a great job and was super attentive. He was there at 9 AM sharp and took a few minutes to fix it. He made sure to explain the issue and was very professional
10/10 perfect costumer service. Enjoy your Seville break!
14. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your lovely feedback!
We’re delighted to hear that Luis provided such an attentive and professional service. It’s fantastic to know that he arrived promptly at 9 AM, resolved the issue quickly, and took the time to explain what had happened.
We’ll be sure to pass your kind words on to Luis — we’re sure he’ll really appreciate the recognition.
Thank you again for your feedback, and we’re pleased we could get everything resolved for you so quickly!
Ahmed
The couple that they attended the site…
The couple that they attended the site were very helpful and respectful in dealing with their customers
10. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that the engineers who attended your property were helpful, respectful, and professional throughout their visit. Providing a friendly and considerate service is very important to us, so it’s wonderful to know this was your experience.
We’ll be sure to pass your kind words on to the team.
Thank you again for your feedback!
Ahmed
Great Service from John Goodwin
Great Service from John Goodwin
John Goodwin was very helpful this afternoon. Quick, professional and kind throughout. He sorted everything efficiently and made the whole process very easy.
Thank you, John — much appreciated.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that John Goodwin was quick, professional, and kind throughout your interaction. It’s fantastic to know that he was able to resolve everything efficiently and make the whole process easy for you.
We’ll be sure to pass your kind words on to John — we’re sure he’ll really appreciate the recognition.
Thank you again for your feedback and for taking the time to recognise John’s excellent service!
Ahmed
Andrew and Hasim were fantastic
Andrew and Hasim were fantastic. Professional, efficient and sociable.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your lovely feedback!
We’re delighted to hear that Andrew and Hasim provided such a fantastic service. It’s great to know they were professional, efficient, and sociable throughout their visit.
We’ll be sure to pass your kind words on to Andrew and Hasim — we’re sure they’ll really appreciate the recognition.
Thank you again for your feedback!
Ahmed
It's a bit of a scam
It's a bit of a scam. they get you to sign up to a monthly commitment but you are actually signing an annual deal. Then the customer service tries to gaslight you and say he's "confused" it was my fault for signing the contract. Thanks Louis. Top work mate. Also, the wifi hit a max upload speed of 12 mbps which is abyssmal.
Avoid.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
I’m sorry to hear you feel the sign-up process and subsequent communication have been misleading. I appreciate that being told you were “confused” would be frustrating, particularly if you understood the commitment differently when you signed up.
I’m also sorry to hear about the upload speeds you experienced. A maximum upload speed of 12 Mbps is clearly disappointing, particularly if you were expecting better performance from the service.
I’ll make sure both points are noted and reviewed we requested your information and will like to address the issue.
Ahmed
My gardeners ripped the cables whilst…
My gardeners ripped the cables whilst working. I called G network as soon as I realised the internet stopped working.
They sent a very professional engineer out named Andrew on the same day and he kindly replaced the broken cables in a timely manner.
Very professional and friendly.
5/5 service.
12. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that Andrew was able to attend your property on the same day and replace the damaged cables promptly, getting your internet service back up and running.
It’s fantastic to know that you found Andrew professional, friendly, and efficient throughout the repair. We’ll be sure to pass your kind words and 5/5 rating on to Andrew and the wider team.
Thank you again for your feedback — we really appreciate you taking the time to recognise the excellent service you received!
Great service from G Network and their…
Great service from G Network and their installers - we moved house and brought their service over from our previous home.
Alex and Luis could not have been more helpful and professional with the installation.
Highly recommended.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your wonderful feedback!
We’re delighted to hear that you had such a positive experience moving your G Network service to your new home. It’s fantastic to know that Alex and Luis were so helpful and professional throughout the installation.
We’ll be sure to pass your kind words on to Alex, Luis, and the wider installation team. Your recommendation means a lot to us!
Thank you again for choosing G Network, and we hope you continue to enjoy your service in your new home.
Ahmed
All on time and efficient installation
All on time and efficient installation. Friendly, knowledgeable guys got me all set up and switched despite a couple of unexpected hurdles!
Thanks to Andrew and Stephan.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that Andrew and Stephan provided an efficient and professional installation service, even when faced with a couple of unexpected hurdles. It’s fantastic to know they were friendly, knowledgeable, and able to get everything set up and switched over smoothly.
We’ll be sure to pass your kind words on to Andrew, Stephan, and the wider team.
Thank you again for your feedback — we really appreciate it!
Ahmed
Incredible install experience…
Incredible install experience with G-Network. Their engineers, Laurence, Alex and Victor, were amazing. Professional, courteous and set up our connection so quickly. Customer service team was very helpful too! Sabine organised our set up in under a week. Connected, speed is great, very happy.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a positive experience with G.Network and that Laurence, Alex and Victor provided such a professional, courteous and efficient installation. We’ll be sure to pass your kind words on to them.
It’s also wonderful to hear that Sabine was able to organise your setup so quickly and that you’re now enjoying great speeds and a reliable connection.
Thank you for choosing G.Network, and we’re so pleased to know you’re happy with your service!
Ahmed
Fantastic service!! Starting with Rajiv Menon and then German Schmidt and Victor Serac were…
German Schmidt and Victor Serac were brilliant today.
At long last we have WiFi.
BT has failed on 3 visits!!!
Delighted to be a customer of G Network
Special shout out for German’s customer service. He took the time to set everything up and explain it to us.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
Thank you so much for your fantastic feedback!
We’re absolutely delighted to hear that you’re finally connected and enjoying your WiFi! It’s especially great to hear that German Schmidt and Victor Serac provided such a brilliant service and made the installation experience a positive one.
We’ll be sure to pass your special thanks on to German. Taking the time to get everything set up properly and explain how everything works is exactly the level of service we strive to provide.
We’re sorry to hear about the difficulties you experienced previously, but we’re thrilled that you chose G.Network and that our team could get you connected.
Thanks,
Ahmed
STAY far from this service !!!
STAY far from this service !!!! I signed up with G Network, went thru the whole process, set up direct debit, cancelled with my other provider, awaited the installation call which I was told would come within 2 days. However, when I didn't hear from them, I phoned -- only to find out that actually they couldn't provide me service after all, which ofc they should have known from the start and never offered me service at all . At best it has been a TOTAL waste of time -- and at worst it has a taint of false advertising/fishing for business
7. august 2026
Uopfordret anmeldelse
Besvarelse fra G. Network
We’re very sorry to hear about the experience you’ve had and appreciate you taking the time to share your feedback. We understand how frustrating and disappointing it must have been to go through the sign-up process, make arrangements with your existing provider, and then find out that we were unable to fulfil your order.
We will certainly take your feedback on board and look at where we can improve the process and communication to prevent similar experiences in the future.
We would also like to clarify that all of our orders are subject to a pre-contractual agreement, which is clearly stated in the contract summary and information provided during the sign-up process. This is because, following an order being placed, we need to carry out the necessary checks to establish whether we can successfully provide the service and whether any additional work may be required to complete the installation.
That said, we are genuinely sorry that we were ultimately unable to fulfil your order and for the inconvenience and disruption this caused. We appreciate that this was not the outcome you expected, and we’re sorry for the time and effort you had to spend as a result.
thanks,
Ahmed
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